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Projectmanagement Meets Web 2.0


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Project management using web 2.0 aspects, social media and relying on social networking. Is it new? What's the added value of buzz words like social project management or project management 2.0? What can web 2.0 bring to projects, in-company or business? Rick Mans & Henk-Jan van der Klis, two seasoned Capgemini consultants explore possibilities.

Published in: Business, Technology

Projectmanagement Meets Web 2.0

  1. 1. Project management meets Web 2.0 January 2009 Henk-Jan van der Klis & Rick Mans Capgemini
  2. 2. Introduction 2009 Capgemini Architect F60 Business Analysis with Capgemini since 1/4/2007 Rick Mans Engagement manager B52 Insurance & Pensions with Capgemini since 1/1/1999 Henk-Jan van der Klis
  3. 3. Web 2.0 , when used in the context of analysis and promotion of web technology, refers to a perceived second generation of web-based communities and hosted services — such as social-networking sites, wikis and folksonomies — which aim to facilitate collaboration and sharing among users. Technovision definition Web 2.0 is a term describing the changing trends in the use of World Wide Web technology and web design that aim to enhance creativity , communications, secure information sharing , collaboration and functionality of the web. Wikipedia definition Web 2.0: Community, Communications, Collaboration and Creativity Web2.0 defined 2009 Capgemini
  4. 4. Web 2.0: More than just modern chat boxes 2009 Capgemini
  5. 6. Projects in a web 2.0 setting within Financial Services 2009 Capgemini Hosted services Secured information sharing, enhanced functionality
  6. 7. Project Management 2.0 (social project management) is the natural evolution of project management practices brought by Web 2.0 technologies . This second-generation Web environment has imposed itself by virtue of new Web services and applications, which quickly replace traditional project management software . Such applications include : blogs, wikis, collaborative software , etc. With broadband as the new utility, virtual teams now can work together much more efficiently by utilizing the new-generation, Web-based project management tools . These tools challenge the original definition of project management. Project Management 2.0 represents a dramatic shift toward having collaboration as the heart of project management. The transformation appears in the role of the project manager and in the interaction with clients. Wikipedia definition Project management 2.0? 2009 Capgemini
  7. 8. . IPMA Projectie december 2008 Project management, tools and collaboration illustrated 2009 Capgemini . IPMA Projectmanagement Parade april 2009
  8. 9. <ul><li>Projectmanagement wiki (Capgemini / IPMA-NL) </li></ul><ul><li>Confluence wiki at Achmea projects </li></ul>Wiki for communication and knowlegdge sharing Project management meets web 2.0 illustrated 2009 Capgemini <ul><li>LinkedIn </li></ul><ul><li>Plaxo </li></ul>Profile, resume for hiring <ul><li>Basecamp </li></ul><ul><li> Comindwork </li></ul>Web-based project management <ul><li>Remember the Milk </li></ul><ul><li>GTD Inbox for Gmail (Firefox add-on) </li></ul>Getting things done
  9. 10. Web 2.0 comes to Microsoft Outlook 2009 Capgemini
  10. 11. Wait a minute! Web 2.0 -> Collaboration as the heart of project management 2009 Capgemini
  11. 12. Consequences of Web 2.0 2009 Capgemini
  12. 13. Joining the Web 2.0 experience has a positive impact Use LinkedIn and Plaxo to evaluate new hires New hires often participate in various online profile sites. Use it to your advantage! Try before you buy You can always access your e-mail, planning, project documents. The web is always on “ Opening up” is the thing to do. Be transparent about everything involving your project, and invite participation. Get to know and trust your userbase: integrate their feedback in your iterations. Transparency Feed stakeholders. Give your stakeholders a platform for expressing their thoughts . Communications platform 2009 Capgemini
  13. 14. Ignoring Web 2.0 could potentially bring bad things Do you have a policy on blogging ? Channel the enthusiasm of your blogging project members and stakeholders by either setting clear guidelines, or by fully trusting and allowing everything. Blogging Is your communication strategy tuned towards Web 2.0? Embrace the new, unconventional marketing opportunities that Web 2.0 brings! Communication strategy Unhappy stakeholders / customers tend to be very vocal! From the outside, no one can see if those unhappy customers represent a minority. Unhappy customers 2009 Capgemini
  14. 15. Blogging policy extended
  15. 16. Web 2.0 benefits are mainly qualitative in nature 2009 Capgemini <ul><li>Increase employee attraction by using talents to participate in innovation ; </li></ul><ul><li>Introduce a lean landscape of information systems ; </li></ul><ul><li>Capture knowledge more efficiently; </li></ul><ul><li>Make data easily available and exchangable between departments; </li></ul><ul><li>Increase collaboration ; </li></ul><ul><li>Be more agile and strategically lined up to target your competitors; </li></ul>Web 2.0 applications allow you to innovate
  16. 17. You can’t control conversations 2009 Capgemini
  17. 18. <ul><li>Reputation is what other make of it. The ‘outside world’ creates and breaks reputations. </li></ul><ul><li>If you do not participate in this conversation with the ‘outside world’, the ‘outside world’ will define your reputation . </li></ul><ul><li>Texts on internet are always there. </li></ul><ul><li>Damage control </li></ul>You are what others tell about you Een goede (online) reputatie komt te voet en gaat te paard What are people telling about you? What are they telling about your project, program, client or Capgemini? 2009 Capgemini There are many web 2.0 alternatives to a water cooler or coffee machine
  18. 19. Is your project scope unique or do you try to reinvent the wheel? 2009 Capgemini
  19. 20. . Project management knowledge & practices are freely available online 2009 Capgemini Projectmanagement wiki – PRINCE2 . Deliver – Unified project management
  20. 21. Web 2.0 is about emerging trends. Do experiment just like Capgemini and us 2009 Capgemini <ul><li>Follow </li></ul><ul><li>Create </li></ul><ul><li>Engage </li></ul>Bottomline
  21. 22. Project management + web 2.0 = Project management 2.0? 2009 Capgemini <ul><li>Another marketing buzz word? </li></ul><ul><li>Does web 2.0 change project management or communications paradigms? </li></ul>Does Wikipedia tell the truth?
  22. 23. Project management + web 2.0 = Social project management? 2009 Capgemini <ul><li>Is Agile project management the way to escape project management 1.0 failures? </li></ul><ul><li>Can every project assignment be broken into smaller projects? </li></ul><ul><li>What’s new? </li></ul>Does Slideshare tell the truth?
  23. 24. Your questions & feedback, please (you don’t have to follow us on Twitter) 2009 Capgemini Rick Mans Henk-Jan van der Klis