Hinduja Interactive – BFSI Sector Feb 26, 2010
BFSI - Areas of work <ul><li>Joint goal setting exercises for the website/ microsite/ specific sections of the website </l...
A few of our BFSI clients… <ul><li>HDFC Bank </li></ul><ul><li>HSBC India </li></ul><ul><li>IndusInd Bank </li></ul><ul><l...
HDFC Bank <ul><li>Complete planning & execution of Meritus Scolarship </li></ul><ul><ul><li>Online real time tests </li></...
HDFC Bank - Meritus Scholarship Program 2009 Online Application
HSBC <ul><li>Website strategy & consulting which helped increase in Internet Banking registrations and lead generation </l...
Personal Financial Review Tool
Life Calendar Tool
Retail Investment System
Tata AIG Life <ul><li>Online Marketing Campaigns </li></ul><ul><li>Newsletters </li></ul><ul><li>Internal events & worksho...
Assure My Dreams
Tata AIG General <ul><li>CRM tool (call center) </li></ul><ul><ul><li>Web based campaign for Tata AIG call center </li></u...
IndusInd Bank <ul><li>Complete website </li></ul><ul><li>Lead generation (in partnership with rediff.com) </li></ul><ul><l...
IDBI Bank <ul><li>Created a MIS software for its SASF fund (Rs.9000 crores fund) </li></ul><ul><li>Provides real time stat...
Yes Bank <ul><li>Website Maintenance </li></ul><ul><li>Plan for promoting NRI banking </li></ul><ul><li>Plan for homepage ...
Amas Bank <ul><li>Investment Banking Sales Force Automation (SFA) Application </li></ul><ul><ul><li>Seven staged sales cyc...
Motilal Oswal <ul><li>Outbound Campaign Management (online) </li></ul><ul><ul><li>Comprehensive database management facili...
Moksha Yug Access <ul><li>Website </li></ul><ul><li>Content </li></ul><ul><li>Search Engine Optimization </li></ul><ul><li...
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Hinduja Interactive BFSI Portfolio

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Hinduja Interactive's work in the Banking, Financial Sector & Insurance

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Hinduja Interactive BFSI Portfolio

  1. 1. Hinduja Interactive – BFSI Sector Feb 26, 2010
  2. 2. BFSI - Areas of work <ul><li>Joint goal setting exercises for the website/ microsite/ specific sections of the website </li></ul><ul><li>User journeys/ flows </li></ul><ul><li>Defining content strategy </li></ul><ul><li>Conceptualizing campaigns with set measurable goals </li></ul><ul><li>Enterprise applications in the areas of </li></ul><ul><ul><li>CRM </li></ul></ul><ul><ul><li>Document Management </li></ul></ul><ul><ul><li>Intranets </li></ul></ul><ul><ul><li>SFA </li></ul></ul>
  3. 3. A few of our BFSI clients… <ul><li>HDFC Bank </li></ul><ul><li>HSBC India </li></ul><ul><li>IndusInd Bank </li></ul><ul><li>IDBI Bank </li></ul><ul><li>Yes Bank </li></ul><ul><li>Tata AIG </li></ul><ul><li>Hinduja Bank </li></ul><ul><li>Motilal Oswal </li></ul><ul><li>Moksha Yug Access </li></ul>
  4. 4. HDFC Bank <ul><li>Complete planning & execution of Meritus Scolarship </li></ul><ul><ul><li>Online real time tests </li></ul></ul><ul><ul><li>IVR integration </li></ul></ul><ul><ul><li>Mechanism for round II & round III conducted in branches & ofline respectively </li></ul></ul><ul><li>RD/FD Calculator </li></ul><ul><li>Product Comparison Tool </li></ul><ul><li>Security Week microsite (Intranet) </li></ul>
  5. 5. HDFC Bank - Meritus Scholarship Program 2009 Online Application
  6. 6. HSBC <ul><li>Website strategy & consulting which helped increase in Internet Banking registrations and lead generation </li></ul><ul><li>Restructuring of major sections on the website </li></ul><ul><ul><li>Financial Planning </li></ul></ul><ul><ul><li>Investments </li></ul></ul><ul><ul><li>Insurance </li></ul></ul><ul><ul><li>Internet & Self service Banking </li></ul></ul><ul><li>Online Marketing Campaigns </li></ul><ul><li>Newsletters </li></ul><ul><li>Internal events & workshops </li></ul><ul><li>Various CSR initiatives </li></ul><ul><ul><li>Global Climate Partnership </li></ul></ul><ul><ul><li>Customer involvement & education </li></ul></ul><ul><li>Interactive flash based tools for Financial planners to help customers in planning for their financial needs </li></ul>
  7. 7. Personal Financial Review Tool
  8. 8. Life Calendar Tool
  9. 9. Retail Investment System
  10. 10. Tata AIG Life <ul><li>Online Marketing Campaigns </li></ul><ul><li>Newsletters </li></ul><ul><li>Internal events & workshops </li></ul><ul><li>Internal HR campaigns </li></ul><ul><li>Microsite Development </li></ul><ul><li>AssureMyDreams.com microsite </li></ul><ul><ul><li>Financial planning for women </li></ul></ul><ul><ul><li>Financial calculator </li></ul></ul><ul><ul><li>Lead capture mechanism </li></ul></ul><ul><li>Current projects </li></ul><ul><ul><li>Website for Tata AIG life </li></ul></ul><ul><ul><li>Intranet for Tata AIG </li></ul></ul>
  11. 11. Assure My Dreams
  12. 12. Tata AIG General <ul><li>CRM tool (call center) </li></ul><ul><ul><li>Web based campaign for Tata AIG call center </li></ul></ul><ul><ul><li>Extensive product information with search facility </li></ul></ul><ul><ul><li>Premium calculators </li></ul></ul><ul><ul><li>Facility to load prospect databases </li></ul></ul><ul><ul><li>Lead generation & appointment scheduling </li></ul></ul><ul><ul><li>Integration with dialer </li></ul></ul>
  13. 13. IndusInd Bank <ul><li>Complete website </li></ul><ul><li>Lead generation (in partnership with rediff.com) </li></ul><ul><li>Content Management System for specific sections </li></ul><ul><li>End to end execution of Offers </li></ul><ul><ul><li>Concepts </li></ul></ul><ul><ul><li>Banner design </li></ul></ul><ul><ul><li>HTML </li></ul></ul><ul><li>Various financial tools including EMI calculators </li></ul><ul><li>CSR Microsite </li></ul>
  14. 14. IDBI Bank <ul><li>Created a MIS software for its SASF fund (Rs.9000 crores fund) </li></ul><ul><li>Provides real time status on funds </li></ul><ul><li>Captures best practices in negotiations & settlement with debtors </li></ul><ul><li>Detailed profile of each debtor with repayment history </li></ul><ul><li>Repayment schedule with reminder facility </li></ul><ul><li>Report builder functionality </li></ul><ul><ul><li>Generates reports for particular set of debtors </li></ul></ul><ul><ul><li>Generates report for collection during a particular time frame </li></ul></ul><ul><ul><li>Generates reports on team performance (GM wise) </li></ul></ul>
  15. 15. Yes Bank <ul><li>Website Maintenance </li></ul><ul><li>Plan for promoting NRI banking </li></ul><ul><li>Plan for homepage revamp for better lead generation </li></ul>
  16. 16. Amas Bank <ul><li>Investment Banking Sales Force Automation (SFA) Application </li></ul><ul><ul><li>Seven staged sales cycle </li></ul></ul><ul><ul><li>5 level hierarchy </li></ul></ul><ul><ul><li>Roles & rights can be applied to hierarchies & geographies </li></ul></ul><ul><ul><li>Complete knowledge management integration </li></ul></ul><ul><ul><ul><li>Discussion Forum </li></ul></ul></ul><ul><ul><ul><li>Document Management </li></ul></ul></ul><ul><ul><ul><li>Project Management </li></ul></ul></ul><ul><ul><ul><li>Team Collaboration </li></ul></ul></ul><ul><li>Multilingual Website </li></ul><ul><li>Annual Report designs </li></ul>
  17. 17. Motilal Oswal <ul><li>Outbound Campaign Management (online) </li></ul><ul><ul><li>Comprehensive database management facility </li></ul></ul><ul><ul><li>Campaign wise performance </li></ul></ul><ul><ul><li>Agent wise performance </li></ul></ul><ul><ul><li>10 options for lead disposition with analysis </li></ul></ul><ul><ul><li>Intelligent churning of database </li></ul></ul><ul><ul><li>Relevant reports accessible to specific departments </li></ul></ul><ul><li>Advisory services </li></ul><ul><ul><li>A qualitative web based CRM </li></ul></ul><ul><ul><li>Customer rating provision </li></ul></ul><ul><ul><li>Mapping of investors’ mindsets </li></ul></ul><ul><ul><li>Intelligent queuing for ‘trading calls’ </li></ul></ul>
  18. 18. Moksha Yug Access <ul><li>Website </li></ul><ul><li>Content </li></ul><ul><li>Search Engine Optimization </li></ul><ul><li>Collaboration Application </li></ul><ul><ul><li>Document Management/ News/ Information Sharing </li></ul></ul><ul><ul><li>Roles & Rights can be set on folders/ user categories </li></ul></ul><ul><ul><li>New folders/ user categories can be aded </li></ul></ul><ul><ul><li>Admin can manage users & documents </li></ul></ul><ul><ul><li>Users can register, view/upload files (after validation) </li></ul></ul><ul><li>Microfinance Loan Management Application </li></ul><ul><ul><li>Multilingual </li></ul></ul><ul><ul><li>Generates loan repayment schedule </li></ul></ul><ul><ul><li>Made to work on wireless internet data cards (dial up) </li></ul></ul>
  19. 19. Thank You

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