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ONLINE COMPLAINT MANAGEMENT SYSTEM

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Intro-N.T.P.C. AND PROJECT IN php-ONLINE COMPLAINT MANAGEMENT SYSTEM

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ONLINE COMPLAINT MANAGEMENT SYSTEM

  1. 1. PRACTICAL TRAINING SEMINAR ONONLINE COMPLAINT MANAGEMENT SYSTEM SUBMITTED BY- HIMANSHU CHAURISHIYA
  2. 2. HOW?
  3. 3. N.T.P.C. ANTA POWER PLANT
  4. 4. INTODUCTION• NTPC, the largest power company in india,was setup in 1975 to accelerate power development in the country.• Capacity of this power plant is 419.33 MW.• It is the combined cycle power plant.• N.T.P.C. has seven gas based power stations including N.T.P.C. Anta.• N.T.P.C. Anta has three gas turbines and one steam turbine generator.
  5. 5. POWER GENERATION CCTCONTROL ROOM PIPELINE ROAD TANKER NAPTHA PLANT NATURAL GAS PLANT
  6. 6. COMBINED CYCLE TECHNOLOGY
  7. 7. COMBINED CYCLE TECHNOLOGY• In power plants a widely used combination is a gas turbine burning Natural Gas whose hot exhaust powers a steam power plant. This is called a combined cycle gas turbine plant.• Combined Cycle Plant produces electricity from two sources of energy instead of one.• N.T.P.C. Anta has three gas turbines generator sets of 89.20 MW and one steam generator set of 153.20 MW.• GAS TURBINE are equipped with dual fuel burner for gaseous fuel and liquid fuel.
  8. 8. HOW?
  9. 9. HOW ELECTRICITY GETS TOYOUR HOME?
  10. 10. INTRODUCTION -PHP• PHP : Hypertext Pre-processor• PHP is a widely-used open source general-purpose scripting language that is especially suited for web development and can be embedded into HTML.• PHP is a server-side scripting language, like ASP• PHP scripts are executed on the server• PHP supports many databases (MySQL, Informix, Oracle, Sybase, Solid, PostgreS QL, Generic ODBC, etc.) Continue…..
  11. 11. INTRODUCTION -PHP• PHP files can contain text, HTML tags and scripts• PHP files are returned to the browser as plain HTML• PHP files have a file extension of ".php", ".php3", or ".phtml"• PHP is an open source software• PHP is free to download and use
  12. 12. MYSQL• MySQL is a database server• MySQL is ideal for both small and large applications• MySQL supports standard SQL• MySQL compiles on a number of platforms• MySQL is free to download and use
  13. 13. SERVER• A computer or device on a network that manages network resources. There are many different types of servers. For example:• File server: A computer and storage device dedicated to storing files. Any user on the network can store files on the server.• Print server: A computer that manages one or more printers, and a network server is a computer that manages network traffic.• Database server: A computer system that processes database queries.
  14. 14. HARD DISK• A hard disk drive (HDD also hard drive, hard disk, or disk drive) is a device for storing and retrieving digital information, primarily computer data. It consists of one or more rigid (hence "hard") rapidly rotating discs (platters) coated with magnetic material, and with magnetic heads arranged to write data to the surfaces and read it from them.• The hard disk drive is the main, and usually largest, data storage device in a computer. The operating system, software titles and most other files are stored in the hard disk drive.
  15. 15. PHP INTERPRETER• The PHP interpreter processes the page, communicating with file systems, databases, and email servers as necessary, and then delivers a web page to the web server to return to the browser.• PHP interpreter extract a code within enclosing and closing tags.
  16. 16. BROWSER• A web browser is a software application for retrieving, presenting, and traversing information resources on the World Wide Web. An information resource is identified by a Uniform Resource Identifier (URI) and may be a web page, image, video, or other piece of content. Hyperlinks present in resources enable users easily to navigate their browsers to related resources. A web browser can also be defined as an application software or program designed to enable users to access, retrieve and view documents and other resources on the Internet.
  17. 17. HOW IT WORKS? 1 67 4 3 2 5
  18. 18. INTRODUCTION-OCMS• Software allows user to register complaints i.e. Electricity complaint or Telephone complaint.• Software has login page to sign-in where user enters a username and password to register a complaint.• New user sign-up to register a complaint. This software contain sign-up form that is to be filled by the user .• Software also provide complaint number with detail.
  19. 19. WHY OCMS? SAVE DISABLED GO SPEEDYOPEN 24 HOURS OLD-AGE HUMAN ERROR
  20. 20. OCMS 1 4 5 6 2 3 7
  21. 21. SCREENSHOTS
  22. 22. WELCOME
  23. 23. LOGIN
  24. 24. LOGIN VALIDATION
  25. 25. SIGN-UP
  26. 26. SIGN-UP VALIDATION
  27. 27. SIGN-UP VALIDATION
  28. 28. SIGNING-UP
  29. 29. ACTIVATION BY EMAIL
  30. 30. RECEIVED MESSEAGE
  31. 31. ACTIVATION-LINK
  32. 32. COMPLAINT
  33. 33. COMPLAINT FORM
  34. 34. DISPLAYING DETAILS OF COMPLAINTS
  35. 35. USER-PROFILE
  36. 36. UPDATE PASSWORD
  37. 37. DATABASE
  38. 38. SQL RESULT
  39. 39. SQL RESULT WITH UPDATE PASSWORD
  40. 40. HELP
  41. 41. CONTACT US HERE
  42. 42. ANYQUERIES?
  43. 43. THANK YOU
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Intro-N.T.P.C. AND PROJECT IN php-ONLINE COMPLAINT MANAGEMENT SYSTEM

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