Leadership Hillary Jenkins, Otago Polytechnic  2008
Leadership? <ul><li>The ability to inspire confidence and support for those trying to achieve goals </li></ul><ul><li>The ...
Leadership <ul><li>Is more than giving people instructions and </li></ul><ul><li>seeing that they are carried out. It mean...
Leadership <ul><li>What are your thoughts about what a leader is? </li></ul><ul><li>Someone who……………….. </li></ul>
Leadership <ul><li>Inspires and stimulates others to achieve goals </li></ul><ul><li>Influences people to act in a common ...
Leadership <ul><li>Influences others by acting as a positive role model </li></ul><ul><li>Removes barriers to people can a...
Leaders you know? <ul><li>In 30 seconds write down as many people you consider to be leaders as you can </li></ul>
Leaders in Tourism <ul><li>Richard Branson </li></ul><ul><li>Tamaki Brothers </li></ul><ul><li>Ministry of Tourism </li></...
Leaders why? <ul><li>Without we would have  anarchy </li></ul><ul><li>Imagine your life, community, world without someone ...
Task One <ul><li>A brief history of leadership </li></ul>
Three Styles of Leadership <ul><li>Autocratic </li></ul><ul><li>Laissez Fair </li></ul><ul><li>Democratic </li></ul><ul><l...
Handout <ul><li>Definitions of each type of leader </li></ul>
Leadership Styles <ul><li>The way a person displays leadership practices </li></ul><ul><li>May be based on their </li></ul...
Styles in the Tourism Context <ul><li>Leadership involves power </li></ul><ul><ul><li>Positional </li></ul></ul><ul><ul><l...
Positional Power <ul><li>Comes from the authority of your position and is based on what you can do to and for others </li>...
Personal Power <ul><li>Comes from interpersonal skills and respect </li></ul><ul><li>People with this power use the respec...
Leadership Styles in the Tourism  Context <ul><li>Leaders in the tourism industry work in various contexts: </li></ul><ul>...
Tour Guiding Context  <ul><li>Different styles may be better when </li></ul><ul><ul><li>There is an emergency </li></ul></...
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Leadership OP 09

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Leadership OP 09

  1. 1. Leadership Hillary Jenkins, Otago Polytechnic 2008
  2. 2. Leadership? <ul><li>The ability to inspire confidence and support for those trying to achieve goals </li></ul><ul><li>The human factor that binds a group together and motivates it towards goals </li></ul>
  3. 3. Leadership <ul><li>Is more than giving people instructions and </li></ul><ul><li>seeing that they are carried out. It means </li></ul><ul><li>involving them so that they want to carry out </li></ul><ul><li>instructions because they feel it is right for them </li></ul><ul><li>and the whole group. </li></ul>
  4. 4. Leadership <ul><li>What are your thoughts about what a leader is? </li></ul><ul><li>Someone who……………….. </li></ul>
  5. 5. Leadership <ul><li>Inspires and stimulates others to achieve goals </li></ul><ul><li>Influences people to act in a common direction </li></ul><ul><li>Has the energy that motivates and co-ordinates </li></ul><ul><li>Lets people work – not makes them </li></ul>
  6. 6. Leadership <ul><li>Influences others by acting as a positive role model </li></ul><ul><li>Removes barriers to people can achieve </li></ul><ul><li>Supporting, guiding, influencing </li></ul><ul><li>Has a good knowledge of the work and industry they are in </li></ul>
  7. 7. Leaders you know? <ul><li>In 30 seconds write down as many people you consider to be leaders as you can </li></ul>
  8. 8. Leaders in Tourism <ul><li>Richard Branson </li></ul><ul><li>Tamaki Brothers </li></ul><ul><li>Ministry of Tourism </li></ul><ul><li>Graeme Turner – Flight Centre/Top Deck </li></ul><ul><li>Stelios Haji-Ioannou -EasyJet/Hotels </li></ul><ul><li>Tony Ryan -RyanAir </li></ul><ul><li>Hilton Family – Hilton Hotel Chain </li></ul><ul><li>Thomas Cook </li></ul><ul><li>Freddy Laker </li></ul><ul><li>John Anderson - Contiki Tours </li></ul>
  9. 9. Leaders why? <ul><li>Without we would have anarchy </li></ul><ul><li>Imagine your life, community, world without someone </li></ul><ul><ul><li>In control </li></ul></ul><ul><ul><li>Creating rules and laws </li></ul></ul><ul><ul><li>Organising us in some form </li></ul></ul>
  10. 10. Task One <ul><li>A brief history of leadership </li></ul>
  11. 11. Three Styles of Leadership <ul><li>Autocratic </li></ul><ul><li>Laissez Fair </li></ul><ul><li>Democratic </li></ul><ul><li>Charismatic </li></ul>
  12. 12. Handout <ul><li>Definitions of each type of leader </li></ul>
  13. 13. Leadership Styles <ul><li>The way a person displays leadership practices </li></ul><ul><li>May be based on their </li></ul><ul><ul><li>Personality </li></ul></ul><ul><ul><li>Background </li></ul></ul><ul><ul><li>Beliefs </li></ul></ul><ul><ul><li>Values and work ethic </li></ul></ul><ul><ul><li>Position they hold and the context of the leadership position </li></ul></ul>
  14. 14. Styles in the Tourism Context <ul><li>Leadership involves power </li></ul><ul><ul><li>Positional </li></ul></ul><ul><ul><li>Personal </li></ul></ul>
  15. 15. Positional Power <ul><li>Comes from the authority of your position and is based on what you can do to and for others </li></ul><ul><li>People with this power may need to use </li></ul><ul><ul><li>Rewards, bonuses, pay increases, threat of dismissal, refusal of wage increase in order to motivate those they work with </li></ul></ul><ul><li>Generally uses transactional leadership </li></ul>
  16. 16. Personal Power <ul><li>Comes from interpersonal skills and respect </li></ul><ul><li>People with this power use the respect people have for them due to their vision, commitment, knowledge, skills and personal attractiveness or charisma to motivate </li></ul><ul><li>Generally uses transformational leadership </li></ul>
  17. 17. Leadership Styles in the Tourism Context <ul><li>Leaders in the tourism industry work in various contexts: </li></ul><ul><ul><li>Group size </li></ul></ul><ul><ul><li>Purpose </li></ul></ul><ul><ul><li>Dynamics </li></ul></ul><ul><ul><li>Relation to leader </li></ul></ul><ul><ul><li>Culture </li></ul></ul><ul><ul><li>Ethnicity </li></ul></ul><ul><ul><li>Beliefs, values </li></ul></ul><ul><ul><li>Setting </li></ul></ul>
  18. 18. Tour Guiding Context <ul><li>Different styles may be better when </li></ul><ul><ul><li>There is an emergency </li></ul></ul><ul><ul><li>The group is large </li></ul></ul><ul><ul><li>The group is small </li></ul></ul><ul><ul><li>The environment is different </li></ul></ul><ul><ul><li>The group dynamics are difficult </li></ul></ul>

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