Crowdsourcing VGAAn Elegant Solution to a Thorny ProblemRon CannarellaDLNR/DOFAWPh (808) 587-4189Ronald.J.Cannarella@hawai...
Crowdsourcing VGAAn Elegant Solution to a Thorny ProblemRon CannarellaDLNR/DOFAWPh (808) 587-4189Ronald.J.Cannarella@hawai...
Crowdsourcing VGA  An Elegant Paradigm to Solving Some        Seemingly Easy Problems              And, More Importantly, ...
But First, A Disclaimer   I do not endorse any one vendor or    product.   I am not authorized to speak on behalf    of ...
Does Ron Have Street Cred?   Been in the business of saving the    planet since I was 10.   Been in government since I w...
And YetEvery day I am amazed at how much Idon’t know.One hour after my abstract wasaccepted, it was already obsolete. Ever...
After Several Years of FailuresFailure #1: Database Working Group Spent Years Trying To Develop Unified Biological Databas...
After Several Years of FailuresFailure #3: Still Cannot Make Definitive Map of Invasive Species “Hot Spots”Failure #4: Los...
But Also Many Successes   SWARS very successful “First Try” to Map    All Forestry Issues, on All Lands, All    Ownership...
Then One Day . . . ESRI Podcast                          SMCH                                                            W...
And Now, Some Definitions   Crowdsourcing“A Distributed Problem-Solving Process Where Tasks Are Outsourced to An Undefine...
3 Parts to the System1.   The Smart Phone App (free)2.   The Dispatch Console, 311 Center     (annual fee, based on popula...
And, drumroll…   The annual fee is based on population.   The City & County has 90% of the    population, cost approx $5...
DLNR Has Very Concrete Needs   Act 82 Signs must be inspected    regularly, and documented. Perfect for    Crowdsourcing...
Now, about that 311 part(Disclosure: I don’t know hardly nothing about this from personal experience.)1.   That’s where th...
Same Concerns at DLNR1.   Afraid of “too much data”2.   Afraid to raise public expectations3.   Can’t afford to provide ev...
Consider this   This app cannot create a pothole or    graffiti. Your workload was always    there. Ignoring it only make...
What’s More   The Feds are requiring the states to spatially    define their priority areas. SWARS was just    the beginn...
And Then There Are The       “Wicked Problems”Check out “Invasive Notes” blog,ipetrus.blogspot.comBrilliant author.Wealth ...
“Characteristics of a Wicked Problem”1.   There is No Definitive Formulation of a Wicked     Problem.2.   Solutions to wic...
“Characteristics of a Wicked Problem”1.   Wicked Problems do Not Have an Enumerable Set of     Potential Solutions.2.   Ev...
Newly Added Criteria . . .1.   The Problem is Not Understood Until After the     Formulation of a Solution. Stakeholders H...
Footnotes and Conclusions   I do not advocate one vendor or technology    over another. But we need solutions to some    ...
IMHO   We all have Simple Problems to Solve.    Act 82. Potholes. A Snake Sighting.    Reporting a Wildland Fire. We Can ...
Finally   Imagine if everyone had a simple app on    their phone to report anything, and that    report instantly went to...
Hawaii Pacific GIS Conference 2012: GIS for Citizen Engagement - Crowdsourcing VGA: An Elegant Solution to a Thorny Problem
Hawaii Pacific GIS Conference 2012: GIS for Citizen Engagement - Crowdsourcing VGA: An Elegant Solution to a Thorny Problem
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Hawaii Pacific GIS Conference 2012: GIS for Citizen Engagement - Crowdsourcing VGA: An Elegant Solution to a Thorny Problem

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Hawaii Pacific GIS Conference 2012: GIS for Citizen Engagement - Crowdsourcing VGA: An Elegant Solution to a Thorny Problem

  1. 1. Crowdsourcing VGAAn Elegant Solution to a Thorny ProblemRon CannarellaDLNR/DOFAWPh (808) 587-4189Ronald.J.Cannarella@hawaii.gov
  2. 2. Crowdsourcing VGAAn Elegant Solution to a Thorny ProblemRon CannarellaDLNR/DOFAWPh (808) 587-4189Ronald.J.Cannarella@hawaii.gov
  3. 3. Crowdsourcing VGA An Elegant Paradigm to Solving Some Seemingly Easy Problems And, More Importantly, Making Some Headway on theRon Cannarella Wicked Problems.DLNR/DOFAWPh (808) 587-4189Ronald.J.Cannarella@hawaii.gov
  4. 4. But First, A Disclaimer I do not endorse any one vendor or product. I am not authorized to speak on behalf of my employer (the State of Hawaii), our partners, or anyone else. Blame me. Goal #1: Provide food for thought. Goal #2: Save Paradise without getting killed or fired. I just wanna help.
  5. 5. Does Ron Have Street Cred? Been in the business of saving the planet since I was 10. Been in government since I was 10. Been practicing GIS since ArcInfo 6 Recently completed landscape level planning process for Hawaii, SWARS. I only talk about things I know about from experience.
  6. 6. And YetEvery day I am amazed at how much Idon’t know.One hour after my abstract wasaccepted, it was already obsolete. Everyday since has been an epic journey ofdiscovery.It began one afternoon . . .
  7. 7. After Several Years of FailuresFailure #1: Database Working Group Spent Years Trying To Develop Unified Biological Database. Gave Up in 1995.Failure #2: Tried to Develop Custom app for ArcPad so DOCARE Could Issue Citations in the Field. Even Had a Dedicated I.T. Guy. Gave Up in 2010.
  8. 8. After Several Years of FailuresFailure #3: Still Cannot Make Definitive Map of Invasive Species “Hot Spots”Failure #4: Lost Track of the “Heritage Database”.Failure #5: Still Trying to Develop Protocol and Database for Tracking “Act 82” Warning Signs.
  9. 9. But Also Many Successes SWARS very successful “First Try” to Map All Forestry Issues, on All Lands, All Ownerships, Including Urban Areas. Learned Where Our Data Gaps Were. (Invasives!!!) Created New and Innovative Layers (the “Urban Realm Layer”) New Partnerships (TNCH, LANDFIRE, ORMP You Rock!) Developed First “Climate Change” Strategy
  10. 10. Then One Day . . . ESRI Podcast SMCH WhatCrowdsourcing VGI Tara Next? Coombs Pau Hana honolulu311 Burt Lum Forest Frizzell Code for America Royce Jones Unconferenz Ken Schmidt Another Reality Royce Jones CitySourced Tara Coombs
  11. 11. And Now, Some Definitions Crowdsourcing“A Distributed Problem-Solving Process Where Tasks Are Outsourced to An Undefined Public; The Crowd. Source: Wikipedia, the Best Example of Crowdsourcing.. My Condolences to the Encyclopedia Britannica Family.
  12. 12. 3 Parts to the System1. The Smart Phone App (free)2. The Dispatch Console, 311 Center (annual fee, based on population)3. Website CitySourced.com (free)
  13. 13. And, drumroll… The annual fee is based on population. The City & County has 90% of the population, cost approx $50K / year Data submitted from non-county lands is not utilized. (Tossed, ignored?) For cities of 1 – 5 million people, annual fee is $75K CitySourced would LOVE to cover the whole State of Hawaii.
  14. 14. DLNR Has Very Concrete Needs Act 82 Signs must be inspected regularly, and documented. Perfect for Crowdsourcing Populations of rare species must be monitored regularly DLNR routinely responds to reports of dead birds, etc. DOCARE officers need to know where they are when issuing a citation
  15. 15. Now, about that 311 part(Disclosure: I don’t know hardly nothing about this from personal experience.)1. That’s where the magic happens2. Must have buy-in of 311 dispatch staff3. Hearing rumblings of “my workload just skyrocketed because of this thing”4. Solution must be implemented throughout the enterprise
  16. 16. Same Concerns at DLNR1. Afraid of “too much data”2. Afraid to raise public expectations3. Can’t afford to provide every employee with smart phone4. General inertia to resist change5. How can you trust data. What would Anthony Weiner do?
  17. 17. Consider this This app cannot create a pothole or graffiti. Your workload was always there. Ignoring it only makes the problem worse. Without data you cannot justify increased resources. “Baby Food or Bridges?” 1000 mothers with babies will trump 3 engineers at the Leg.
  18. 18. What’s More The Feds are requiring the states to spatially define their priority areas. SWARS was just the beginning. Before SWARS, Hawaii’s Urban & Community Forestry Program had no concept of space. Now they have a sophisticated canopy assessment. Next step, real urban tree inventory. They will be able to map priority areas, and opportunities for collaboration.
  19. 19. And Then There Are The “Wicked Problems”Check out “Invasive Notes” blog,ipetrus.blogspot.comBrilliant author.Wealth of Information.
  20. 20. “Characteristics of a Wicked Problem”1. There is No Definitive Formulation of a Wicked Problem.2. Solutions to wicked problems are not true-or-false, but better or worse.3. There is no immediate or ultimate test of a solution to a wicked problem.4. Every solution to a wicked problem is a "one-shot operation"; because there is no opportunity to learn by trial and error.
  21. 21. “Characteristics of a Wicked Problem”1. Wicked Problems do Not Have an Enumerable Set of Potential Solutions.2. Every Wicked Problem is Essentially Unique.3. Every Wicked Problem Can be Considered to be a Symptom of Another Problem.4. Discrepancies in Defining a Wicked Problem Arise Because the Definition Determines the Nature of the Problems Resolution.5. The Planner Has NO RIGHT TO BE WRONG (Planners are Liable for the Consequences of the Actions They Generate).
  22. 22. Newly Added Criteria . . .1. The Problem is Not Understood Until After the Formulation of a Solution. Stakeholders Have Radically Different World Views.2. Constraints and Resources Needed Change Over Time.3. The Problem is Never “Solved”.4. Group Efforts and Compromise Are The Only Way to Come Close to “Solving” the Problem.5. They Require Innovative/Creative Solutions.6. Every Implemented Solution to a Wicked Problem Has Unintended or Unanticipated Consequences.
  23. 23. Footnotes and Conclusions I do not advocate one vendor or technology over another. But we need solutions to some simple problems, now. Build on what is tested and successful. Success in Dealing with Wicked Problems Requires Transparency, Facts and Courage. Collaborate, Negotiate or Separate. “Lead, Follow or Get Out of the Way.”
  24. 24. IMHO We all have Simple Problems to Solve. Act 82. Potholes. A Snake Sighting. Reporting a Wildland Fire. We Can Do This. People Love Hawaii. Especially the visitors. Empower them to help keep Paradise Paradise. We Have Our Wicked Problems; Hawaiian Sovereignty, Traffic, Invasives, Sea Level Rise, Ice/Batu/Tina/Meth, Homelessness. Community Involvement is Essential.
  25. 25. Finally Imagine if everyone had a simple app on their phone to report anything, and that report instantly went to the right agency. Imagine what a partnership with the C&C, the State, Feds, Counties, Military, School Kids, NGO’s, Working Together Could Do for the `aina. The Whole State as One? How Elegant a Solution; A Simple Free Existing GIS App With a Powerful Engine. Makapu`u Would Again Have A Million Eyes.

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