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John Sack, HighWire, Research-Communication Studies


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HighWire focused on what researchers were trying to accomplish, and how the technologies might fit in.

We first focused on workflow: how did researchers do the work of reading the literature and documenting their results?

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John Sack, HighWire, Research-Communication Studies

  1. 1. Research-CommunicationStudiesJohn SackMay 31, 2012
  2. 2. Studies● 2002 Web-log and Researcher Interviews ● ‘e-journal’ days ● Pre Google indexing of the literature ● Pre social media● 2010/2011 Researcher Interviews ● Has the workflow changed? ● 45 Stanford researchers● 2011/2012 Interviews ● How best to communicate research? ● 16 international biomed researchers & clinicians● 2012 Research-Communication Colloquium ● What should or will change in research communication? ● 19 students, editors, publishers, librarians, techsHighWire | Stanford University
  3. 3. The Researcher Workflow, 2002
  4. 4. Discovery Tools: Retrieval ● PubMed ● Web of Knowledge/Science ● Google Scholar ● Wikipedia ● Google “I use Google to vacuum around the edges of the carpet.”HighWire | Stanford University
  5. 5. Discovery Tools: Retrieval ● PubMed Central “has the look and feel of a government website” ● Amazon is a discovery tool for books ● Google Books “is really revolutionary” ● Books are used for “unfamiliar topics” ● Google… “…is like crushing rock. You lose the delight of discovery in grinding through stuff to find a few good articles.”HighWire | Stanford University
  6. 6. Keeping Current: Macro View● “Reading journals”, but…● Missing: thematic connections● RSS feeds, but … “…if the abstract is interesting, I’ll email the link to myself… and then I’ll never look at it.”HighWire | Stanford University
  7. 7. Keeping Current: Macro View“When I read a journal I get in the mail, it is leisure time. … …when I’m reading on my computer it is work.” HighWire | Stanford University
  8. 8. “I don’t read journals, I search databases.”HighWire | Stanford University
  9. 9. “I don’t read journals, I read articles.”HighWire | Stanford University
  10. 10. “I don’t read books, I work with them.”HighWire | Stanford University
  11. 11. “The new process is efficient, but I have lost discovery and serendipity. I can’t browse online. Because of keyword search, I see only what I’m working on right now.”HighWire | Stanford University
  12. 12. On Podcasts… “I have been interviewed for many podcasts, buthave never clicked on one.”HighWire | Stanford University
  13. 13. On Podcasts… “Audio abstracts?? I read faster than I listen” “I use my ears to listen to music, and my eyes to watch old Hollywood movies. Do you imagine I would watch Robert Weinberg telling me aboutHighWire metastases? I’d go crazy.” | Stanford University
  14. 14. Would you like videos? “Embedded Video? Gimicky.People do it because they can.” “A good movie doesn’t save bad research.”HighWire | Stanford University
  15. 15. On Social Media… “As an older researcher, I don’t use social media.” “People read blogs as entertainment, not to advance scholarship.”HighWire | Stanford University
  16. 16. On Interactivity… “Having an easy way for the reader to contact the author scares me a little.”HighWire | Stanford University
  17. 17. “Finding content is easy. Reading takes a lot of time.”HighWire | Stanford University
  18. 18. What the Users Tell Us● The workflow is the same● Researchers… ● Are conservative towards change ● Are mobile already, with laptops ● Read journals, but differently than before ● Search Google, Google Scholar, PubMed and ISI, even Amazon, not publisher sites ● Browse HTML; save, read, annotate PDFsHighWire | Stanford University
  19. 19. What the Users Tell Us: Scanning, Reading● What types of services will enhance article skimming and reading? ● Well-structured abstracts ● Author/expert commentary ● Play-in-place, less ‘pogo-sticking’ ● Chapter/article outline and navigation should be visible instantly (above the fold) ● Integration with workflow toolsHighWire | Stanford University
  20. 20. Article of the Future: What’s of Interest● Visual abstracts● Integrated supplemental information● Figure browserHighWire | Stanford University
  21. 21. The Researcher Workflow, 2002
  22. 22. The Researcher Workflow, 2011
  23. 23. 2012 Colloquium on Research Communication ● Premise: Basic format and structure of the research journal has changed little since 1665 ● Recent changes to information landscape ● Last 15 years: journals have transformed from print to online: potential is there for change ● Last 6 years: consumer explosion in interactive and social media, why not in scholarly books/journals? ● Now: What changes in approach are required to better facilitate research communication? ● Who: 19 students, editors, publishers, librarians, technologists and futurists HighWire | Stanford University
  24. 24. Topics● Filtering: 3 levels of reading: detailed, peripheral, of interest● Desire for more access to more data, coupled with better ability to filter, annotate, interact● Every paper a meeting; articles as conversations ● Paper as “just one node” in the research ecosystem, a chain/network of communication● Products that solve workflow problems HighWire | Stanford University
  25. 25. The Researcher Workflow, 2002
  26. 26. The Researcher Workflow, 2012
  27. 27. Workflow 2012: Expand the Conversation Workflow Classroom System Pre- Content Post-Publication Publication (Article, Chapter, Data Set, etc.) Society Meeting Journal Club Advertisement s, Jobs
  28. 28. John Sack