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Fehlerfreundliche Organisationen

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Meine Präsentation über fehlerfreundliche Organisationen auf unserem 12. mtc All Hands im Dezember 2013.

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Fehlerfreundliche Organisationen

  1. 1. emptysea.de Fehlerfreundliche Organisation all hands 12/13 Arne Krueger • @herrkrueger • arne@mtc-berlin.com +49 172 511 98 44 CEO of Moving Targets Consuling GmbH, Arndtstrasse 34, 10965 Berlin, Germany
  2. 2. emptysea.de why open? technology driven change
  3. 3. emptysea.de why fail? failure driven change
  4. 4. Post-its Penicillin Glühlampe Microwelle Corn Flakes Entdeckung Amerikas Kittyhawk Evolution
  5. 5. FSS NORD/LB DEBIS Schering Lotus Notes Matrixware opd
  6. 6. Wir sollten aber nicht einfach sagen: “Jaaa, lasst uns öfter scheitern!”
  7. 7. Idealerweise sollten wir sagen, lasst uns öfter, und intelligentere Fehler machen.
  8. 8. Das heisst, wir können Fehler machen, wenn...
  9. 9. 1. Die Kosten der Fehler klein und die potentiellen Erträge hoch sind.
  10. 10. 2. Wir die Fehler schnell erkennen, so dass wir uns schnell oder die Richtung verändern können.
  11. 11. 3. Wir effektiv aus unseren Fehlern lernen können.
  12. 12. Was sind überhaupt Fehler?
  13. 13. Zuerst, lass uns unterscheiden zwischen Fehlern und Scheitern:
  14. 14. Fehler sind legitimes Versagen.
  15. 15. Legitime Fehler passieren, wenn...
  16. 16. Wenn man in ein “geringe Kosten - hohe Erträge” Experiment investiert hat...
  17. 17. Wenn man nicht alle Informationen hat, aber trotzdem vorwärts muss...
  18. 18. Wenn man ein vertretbares Risiko eingegangen ist, aber nicht das notwendige Quentchen Glück hatte…
  19. 19. Aber man scheitert, wenn man Fehler immer wieder macht...
  20. 20. Man scheitert auch, wenn man in “hohe Kosten - geringe Ertrag“ Experimente investiert...
  21. 21. Man scheitert immer, wenn man nur nach Abkürzungen sucht...
  22. 22. Nun 8 Gründe warum Fehler wertvoll sind.
  23. 23. GRUND 1 Fehler treten auf, wenn man wächst, sich entwickelt und ausserhalb seiner Komfortzone ist. Nur wer nichts macht, macht keine Fehler.
  24. 24. GRUND 2 Fehler sind überraschend. Und Überraschung ist der Schlüssel zu Innovation und zu Wertsteigerung, wenn man aus seinen Fehler lernt.
  25. 25. GRUND 3 Regelmässige Fehler führen zu einem offenen Geist, sie entlarven falsche Annahmen und führen zu mehr Klarheit.
  26. 26. GRUND 4 Regelmässige Fehler führen dazu, dass wir bescheiden bleiben.
  27. 27. GRUND 5 Regelmässige Fehler führen zu Mitgefühl und Verständnis für andere, die auch Fehler machen und damit zu weniger Angst.
  28. 28. GRUND 6 Regelmässige Fehler führen zu höherem Selbstbewusstsein über unsere Reha Fähigkeiten und unsere Widerstandskraft.
  29. 29. GRUND 7 Regelmässige Fehler führen zum Aufbau von praktischem Wissen und Kompetenzen.
  30. 30. GRUND 8 Macht regelmässig Fehler damit wir weniger Angst haben und es uns weniger peinlich ist. In Fehlern stecken immer Chancen!
  31. 31. Was kann mtc machen, damit wir Fehler freundlich werden und bleiben?
  32. 32. Ideen für bessere Fehler:
  33. 33. Kleine und Kurze Projekte... Jeden Schritt feiern… Viel miteinander reden… Sich ständig verändern...
  34. 34. emptysea.de I see you! Arne Krueger • @herrkrueger • arne@mtc-berlin.com +49 172 511 98 44 CEO of Moving Targets Consuling GmbH, Arndtstrasse 34, 10965 Berlin, Germany

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