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Sustainable Tourism - IoT and crowd management

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What is Sustainable Tourism and how IoT may help to reduce crowd management. This material reports on our experience within the Uffizi Galleries project and the CAPS IoT modeling and simulation framework.

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Sustainable Tourism - IoT and crowd management

  1. 1. IoT and crowd mgt Henry Muccini University of L’Aquila, Italy & nExpecto Srl & CINI henry.muccini@univaq.it Slides available at: http://www.slideshare.net/henry.muccini/
  2. 2. Henry Muccini – GSSI «Smart City Looks like…» 2019 2 A smart city is a vision where key infrastructure components and services – e.g., environmental, emergency response, transport/mobility/energy management - are seamlessly integrated to meet the real and priority needs of its population. Those services have to be therefore context- dependent and support the achievement of city-specific goals. Smart city solutions have to be multi-disciplinary, blending together socio, cultural, and technical aspects altogether. In this context, ICT becomes the means to move from problems to digital solutions.
  3. 3. Henry Muccini – GSSI «Smart City Looks like…» 2019 3 My Research Architecting complex systems 1997-2008 architecture based testing 2000-2010 architecture-based formal verification 2008-2015 architecture description languages 2015-now ……..
  4. 4. Dipartimento di Ingegneria e Scienze Università degli Studi dell’Aquila dell’Informazione e Matematica Part I : Sustainable Tourism
  5. 5. Henry Muccini – GSSI «Smart City Looks like…» 2019 6 Sustainability • “capacity to endure” [1] and • “preserve the function of a system over an extended period of time.” [2] Maintaining and preserving (certain properties/abilities/states) in the long-term… [1] Sustainability: Can our society endure? http://www.sustainability.com/sustainability [2] Hilty, L.M., Arnfalk, P., Erdmann, L., Goodman, J., Lehmann, M., and Wäger,P.A. The relevance of information and communication technologies for environmental sustainability: A prospective simulation study. Environmental Modelling & Software 21, 11 (Nov. 2006) 1618–1629.
  6. 6. Henry Muccini – GSSI «Smart City Looks like…» 2019 7 Sustainable tourism 1975 - the United Nations World Tourism Organization (UNWTO) has been created to promote a sustainable and responsible form of tourism UNWTO defined in 1988 sustainable tourism as “Tourism that takes full account of its current and future economic, social and environmental impacts, addressing the needs of visitors, the industry, the environment and host communities”.
  7. 7. Henry Muccini – GSSI «Smart City Looks like…» 2019 8 Tourism’s development “shall be based on criteria of sustainability, which means that it must be ecologically bearable in the long term, economically viable, as well as ethically and socially equitable for the local communities” (1st principle, World Conference on Sustainable Tourism Development, Lanzarote 1995)
  8. 8. Henry Muccini – GSSI «Smart City Looks like…» 2019 9 Unsustainable tourism: cruises Cruise holidays pollute 1000 times more than bike holidays in terms of CO2 emissions. They are also responsible for sea pollution, barrier reef destruction and dumping of waste at sea. Posted on April 17, 2018 by Emma Trevisan https://ecobnb.com/blog/2018/04/sustainable-tourism-meaning-potential/
  9. 9. Henry Muccini – GSSI «Smart City Looks like…» 2019 10 https://youtu.be/GyCLhvxpQt0
  10. 10. Henry Muccini – GSSI «Smart City Looks like…» 2019 11 Reflections Sustainability vs. Business
  11. 11. Henry Muccini – GSSI «Smart City Looks like…» 2019 12 PST 2017-2022 - «Strategic Plan for Tourism» MIBAC, Ministry of Cultural Heritage and Activities, released the «Strategic Plan for Tourism» that promotes a sustainable tourism. It proposes a strategic plan based on sustainability, innovation and competitiveness. Sustainability is mentioned 108 times
  12. 12. Henry Muccini – GSSI «Smart City Looks like…» 2019 13 PST 2017-2022 - «Strategic Plan for Tourism»
  13. 13. Henry Muccini – GSSI «Smart City Looks like…» 2019 14 PST 2017-2022 - «Strategic Plan for Tourism»
  14. 14. Henry Muccini – GSSI «Smart City Looks like…» 2019 15 Tourism in Italy in 2017 http://www.tgcom24.mediaset.it/economia/turismo-2017-un-anno-record-oltre-420-milioni-di-presenze-in-italia_3114758-201702a.shtml http://www.repubblica.it/viaggi/2017/09/09/news/turismo_il_boom_dell_estate_2017_al_mare_il_16_per_cento_in_piu_-174990862/ +4,2% (wrt 2016) beaches (+4,3%) lakes (+3,9%) mountains (+3,8%)
  15. 15. Henry Muccini – GSSI «Smart City Looks like…» 2019 16 Cultural tourism in Italy in 2017 +9% tourists +13% income 50+ milions visitors http://aise.it/made-in-italy/turismo-2017-anno-record-ed-%EF%BF%BD-boom-per-il-turismo-culturale-/103489/1#.Wk4Cm_V3hA4.twitter https://www.ilfattoquotidiano.it/2018/01/06/cultura-2017-da-record-per-i-musei-italiani-oltre-50-milioni-di-visitatori-5-in-piu-del-2016-colosseo- e-pompei-al-top/4076731/
  16. 16. Henry Muccini – GSSI «Smart City Looks like…» 2019 18 ALL NICE…. BUT NOT REALLY!!!
  17. 17. Henry Muccini – GSSI «Smart City Looks like…» 2019 19
  18. 18. Henry Muccini – GSSI «Smart City Looks like…» 2019 20
  19. 19. Henry Muccini – GSSI «Smart City Looks like…» 2019 21
  20. 20. Overtourism…
  21. 21. Henry Muccini – GSSI «Smart City Looks like…» 2019 23 Overtourism – in museums (dailymail.co.uk) 1,5 – 2 hours of waiting time (avg) 7 hours of max waiting time
  22. 22. Henry Muccini – GSSI «Smart City Looks like…» 2019 24 «Osservatorio sull’Innovazione dei Beni ed Attività culturali», Politecnico di Milano 127.644 feedbacks on TripAdvisor and Google Maps 4,67/5 about beauty of the cultural heritage in Italy Queues and services Il Sole 24 Ore – Tecnologia, May 17, 2019
  23. 23. Henry Muccini – GSSI «Smart City Looks like…» 2019 25 La Repubblica, June 25, 2019
  24. 24. Henry Muccini – GSSI «Smart City Looks like…» 2019 26 Too much… or nothing! http://www.istat.it/it/files/2016/12/Report-Musei.pdf?title=Musei+ 20/4.976 museum in Italy attract more than 1/3 of all visitors 36,5% of museums in Italy attract less than 1.000 visitors per year
  25. 25. Overtourism and Undertourism alltogether
  26. 26. Dipartimento di Ingegneria e Scienze Università degli Studi dell’Aquila dell’Informazione e Matematica Part II: The Uffizi Gallery project
  27. 27. Henry Muccini – GSSI «Smart City Looks like…» 2019 29 More than 2.200.000 visitors per year 3rd most visited museum in Italy in 2018 Limited contemporary access for safety reasons
  28. 28. Henry Muccini – GSSI «Smart City Looks like…» 2019 30
  29. 29. Henry Muccini – GSSI «Smart City Looks like…» 2019 31 Concrete projects: Uffizi Galleries Goals: – Reduce the waiting time to get in – Optimize internal human flow – Multi-museum load balancing
  30. 30. Henry Muccini – GSSI «Smart City Looks like…» 2019 32 Infrastructure (big data) Dt&Rt Data Dt&Rt Data Dt&Rt Data IoT Components (data producers) Descriptive Models IoT Components (data producers) Optimiza zion Models Predictive Models 1
  31. 31. Henry Muccini – GSSI «Smart City Looks like…» 2019 33 Models 33 UnivAQ Models for Uffizi Numerosita’ storica 36 mesi #distribuzione arrivi nella mattina # prenotati # meteo # tempi di visita Checkpoint interni No show Descriptive Predictive Adaptive 2
  32. 32. Henry Muccini – GSSI «Smart City Looks like…» 2019 34 Human Factors3
  33. 33. Henry Muccini – GSSI «Smart City Looks like…» 2019 35
  34. 34. Henry Muccini – GSSI «Smart City Looks like…» 2019 36 Queues: before and after Before After
  35. 35. Henry Muccini, CEO and founder info@nexpecto.com
  36. 36. Henry Muccini – GSSI «Smart City Looks like…» 2019 39 Our Mission Services MobiTick Multi-Site Monitoro Expecto Pianifico nEmergency Goals Avoid Queues in complex scenarios Increase urban security Ridistribute human flows nExpecto S.r.l. produces ICT research-based solutions for monitoring and controlling human flows in open and closed spaces
  37. 37. Henry Muccini – GSSI «Smart City Looks like…» 2019 40 The nExpecto team ►Gianluca Scatena ►Francesco Tarquini ►Maurizio Maravalle ►Fabrizio Rossi ►Giorgio Lattanzi ►Giacomo Cerquone ►Giulio Nazzicone ►Gioacchino Castorio ►Stefano Martella ►Mahyar Tourchi ►Karthik Vaidyanathan ►Mirco Franzago ►Mohammad Sharaf ►Henry Muccini
  38. 38. Dipartimento di Ingegneria e Scienze Università degli Studi dell’Aquila dell’Informazione e Matematica Part III: Engineering Cyber Physical Spaces
  39. 39. Henry Muccini – GSSI «Smart City Looks like…» 2019 42 Infrastructure (big data) Dt&Rt Data Dt&Rt Data Dt&Rt Data IoT Components (data producers) Descriptive Models IoT Components (data producers) Optimiza zion Models Predictive Models 1
  40. 40. Henry Muccini – GSSI «Smart City Looks like…» 2019 43 (for crowd management)
  41. 41. Henry Muccini – GSSI «Smart City Looks like…» 2019 44 Cyber Physical Space: examples https://www.youtube.com/watch?v=tgULkozh32UOngoing work at Turku University, Finland
  42. 42. Henry Muccini – GSSI «Smart City Looks like…» 2019 45 Overall: technical Physical Space Cyber Physical Space
  43. 43. Henry Muccini – GSSI «Smart City Looks like…» 2019 46 Overall: decision making - Which solution is more e.g. energy efficient? - Which architecture decisions may limit the amount of data created, transferred, and analyzed? - Which communication topology to use? Cyber Physical Space
  44. 44. Henry Muccini – GSSI «Smart City Looks like…» 2019 47 47 Software Architecture Model SAML HW Model HWML Physical Space Model SPML CAPS Modeling languages Software Hardware Space
  45. 45. Henry Muccini – GSSI «Smart City Looks like…» 2019 48 CAPS
  46. 46. Henry Muccini – GSSI «Smart City Looks like…» 2019 49 CAPS simulation
  47. 47. Henry Muccini – GSSI «Smart City Looks like…» 2019 50 #MADEinUnivAQ

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