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Real Teams

  1. 1. Real Teams Henrik Berglund Cedur AB @henrikber henrik@cedur.se …and how to build them
  2. 2. All slides in this deck Copyright Cedur AB 2012 Most pictures covered by licenses also. Contact me if you want to use it.
  3. 3. Bio
  4. 4. 1 min What is a successful team?
  5. 5. Goal of teamwork Serve customers well Individual learning and well being Grow as team Source: Hackman, ”Leading Teams”
  6. 6. Current situation?
  7. 7. Source: Bob Marshal - Alienation (ACE! Keynote), http://vimeo.com/44324272 34 min in Happiness at work survey at ACE! conf
  8. 8. Happiness at work survey at ACE! conf Source: Bob Marshal - Alienation (ACE! Keynote), http://vimeo.com/44324272 34 min in
  9. 9. Our Self Managing Teams, …. Big Company Newsletter
  10. 10. Conditions
  11. 11. Unclear purpose/goal, but a strict process that you have to follow Clear purpose/goal, but no predefined process to follow to get there ChooseChooseChooseChoose teamteamteamteam totototo joinjoinjoinjoin:::: B
  12. 12. #1 Clear authority to manage own work process
  13. 13. #2 Compelling direction
  14. 14. What type of direction inspire greatness? You will have to brief people you invite....
  15. 15. Clear vs incomplete stories , analogies, …
  16. 16. Consequential
  17. 17. Challenging 50%
  18. 18. HaveHaveHaveHave youyouyouyou everevereverever………… been assigned to a project/task 10% 30% 40% 50% 60% 20%
  19. 19. A Product Project a1 Project a2 B Project b1 Project b2 Persons (previously known as ”resources”) Product ProjectProjectProjectProject basedbasedbasedbased organizationorganizationorganizationorganization………… 10%, 25%, 50%, ….
  20. 20. Problem 1: Blueberries Lingonberries Strawberries Who is on my team???
  21. 21. Case study
  22. 22. #3 Clear Boundaries
  23. 23. Problem 2: Moving people around Source: Katzenbach and Smith
  24. 24. #4 Stability over some time
  25. 25. CaseCaseCaseCase studystudystudystudy: QA: QA: QA: QA depdepdepdep We’re done! Cool devs Not really… Tester 18 months…
  26. 26. #5 Trustworthy feedback on results
  27. 27. I’m a proud expert I don’t want to be a mediocre generalist
  28. 28. #6 Interdependence
  29. 29. #1 Clear authority to manage own work process #2 Compelling direction #3 Clear boundaries #4 Stability over some time #5 Trustworthy feedback on results #6 Interdependence #7 Effort is put into team building
  30. 30. Two day teamstart example
  31. 31. Week before
  32. 32. Conversations for building a team… goals motivation what do we each bring how to work together Adapted from C. Avery’s 5 conversations
  33. 33. WORK HISTORY +/- Preparations TEAMS + YOU?
  34. 34. Pomodoro’s Mechanics 25 min work 5 min rest
  35. 35. Ideas board Mechanics
  36. 36. WarmWarmWarmWarm UpsUpsUpsUps JourneylinesJourneylinesJourneylinesJourneylines PropertiesPropertiesPropertiesProperties goodgoodgoodgood teamsteamsteamsteams GoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz.... WhatWhatWhatWhat isisisis successsuccesssuccesssuccess???? WhatWhatWhatWhat determinedeterminedeterminedetermine ssss successsuccesssuccesssuccess???? IntroIntroIntroIntro MakeMakeMakeMake posterposterposterposter Show +Show +Show +Show + feedbackfeedbackfeedbackfeedback IndividualIndividualIndividualIndividual goalsgoalsgoalsgoals Team +Team +Team +Team + interpersonalinterpersonalinterpersonalinterpersonal skillsskillsskillsskills ResponsiResponsiResponsiResponsi bilitybilitybilitybility ProcessProcessProcessProcess RoleRoleRoleRole ofofofof conflictconflictconflictconflict,,,, Trust,Trust,Trust,Trust, TTTTuckmanuckmanuckmanuckman ThinkThinkThinkThink aboutaboutaboutabout twotwotwotwo situationssituationssituationssituations Call onCall onCall onCall on behaviourbehaviourbehaviourbehaviour HowHowHowHow totototo workworkworkwork togethertogethertogethertogether TimesTimesTimesTimes DoneDoneDoneDone arcitecturarcitecturarcitecturarcitectur eeee ProcessProcessProcessProcess Check inCheck inCheck inCheck in Ideas Doing Done
  37. 37. Day 1: ”How was your morning?” Check inCheck inCheck inCheck in
  38. 38. theendresult.tumblr.com/post/18392221931/s o-true-no-matter-what-it-is-get-out-of-your In the morning, day 2…
  39. 39. FEELINGS
  40. 40. Day 2: ”Core-protocols” check in MAD, SAD, GLAD, AFRAID Check inCheck inCheck inCheck in OR PASS…
  41. 41. 12 months requirements Great job! management funding WhatWhatWhatWhat isisisis successsuccesssuccesssuccess????
  42. 42. What is success?
  43. 43. What is success?WhatWhatWhatWhat isisisis successsuccesssuccesssuccess???? WhatWhatWhatWhat determinesdeterminesdeterminesdetermines successsuccesssuccesssuccess???? What determines success?
  44. 44. orients energizes GoalsGoalsGoalsGoals
  45. 45. Amazing Product Vision ProductProductProductProduct goalsgoalsgoalsgoals
  46. 46. Inspiring Organizational Goals OrganizationOrganizationOrganizationOrganization goalsgoalsgoalsgoals
  47. 47. Organizational GoalsTeam Goals
  48. 48. Idea first found in “Coaching Agile teams” JourneylinesJourneylinesJourneylinesJourneylines
  49. 49. ”Think about teams you have been in, what did you appreciate about them?” Team values/norms PropertiesPropertiesPropertiesProperties ofofofof goodgoodgoodgood teamsteamsteamsteams
  50. 50. ”After this team effort, I have <done something fulfilling for me>” IndividualIndividualIndividualIndividual GoalsGoalsGoalsGoals
  51. 51. Organizational GoalsTeam Goals Individual Goals
  52. 52. Organizational GoalsTeam Goals Individual Goals What is success? What determines success?
  53. 53. JourneylinesJourneylinesJourneylinesJourneylines PropertiesPropertiesPropertiesProperties goodgoodgoodgood teamsteamsteamsteams GoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz.... WhatWhatWhatWhat isisisis successsuccesssuccesssuccess???? IntroIntroIntroIntro MakeMakeMakeMake posterposterposterposter Show +Show +Show +Show + feedbackfeedbackfeedbackfeedback IndividualIndividualIndividualIndividual goalsgoalsgoalsgoals Team +Team +Team +Team + interpersonalinterpersonalinterpersonalinterpersonal skillsskillsskillsskills ResponsiResponsiResponsiResponsi bilitybilitybilitybility ProcessProcessProcessProcess RoleRoleRoleRole ofofofof conflictconflictconflictconflict,,,, Trust,Trust,Trust,Trust, TTTTuckmanuckmanuckmanuckman ThinkThinkThinkThink aboutaboutaboutabout twotwotwotwo situationssituationssituationssituations Call onCall onCall onCall on behaviourbehaviourbehaviourbehaviour HowHowHowHow totototo workworkworkwork togethertogethertogethertogether TimesTimesTimesTimes DoneDoneDoneDone arcitecturarcitecturarcitecturarcitectur eeee ProcessProcessProcessProcess Check inCheck inCheck inCheck in Ideas Doing Done WarmWarmWarmWarm UpsUpsUpsUps WhatWhatWhatWhat determinedeterminedeterminedetermine ssss successsuccesssuccesssuccess????
  54. 54. Trust Open (positive) conflict Innovation, synergy RoleRoleRoleRole ofofofof conflictconflictconflictconflict onononon teamteamteamteam
  55. 55. HandlingHandlingHandlingHandling ConflictConflictConflictConflict Have you seen this handled well? How? Not so well? How?
  56. 56. Call onCall onCall onCall on behaviourbehaviourbehaviourbehaviour Who does this? How?
  57. 57. SolvingSolvingSolvingSolving problemsproblemsproblemsproblems MakingMakingMakingMaking decisionsdecisionsdecisionsdecisions
  58. 58. JourneylinesJourneylinesJourneylinesJourneylines PropertiesPropertiesPropertiesProperties goodgoodgoodgood teamsteamsteamsteams GoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz.... WhatWhatWhatWhat isisisis successsuccesssuccesssuccess???? IntroIntroIntroIntro MakeMakeMakeMake posterposterposterposter Show +Show +Show +Show + feedbackfeedbackfeedbackfeedback IndividualIndividualIndividualIndividual goalsgoalsgoalsgoals Team +Team +Team +Team + interpersonalinterpersonalinterpersonalinterpersonal skillsskillsskillsskills ResponsiResponsiResponsiResponsi bilitybilitybilitybility ProcessProcessProcessProcess RoleRoleRoleRole ofofofof conflictconflictconflictconflict,,,, Trust,Trust,Trust,Trust, TTTTuckmanuckmanuckmanuckman ThinkThinkThinkThink aboutaboutaboutabout twotwotwotwo situationssituationssituationssituations Call onCall onCall onCall on behaviourbehaviourbehaviourbehaviour HowHowHowHow totototo workworkworkwork togethertogethertogethertogether TimesTimesTimesTimes DoneDoneDoneDone arcitecturarcitecturarcitecturarcitectur eeee ProcessProcessProcessProcess Check inCheck inCheck inCheck in Ideas Doing Done WarmWarmWarmWarm UpsUpsUpsUps WhatWhatWhatWhat determinedeterminedeterminedetermine ssss successsuccesssuccesssuccess????
  59. 59. HowHowHowHow totototo workworkworkwork togethertogethertogethertogether ProcessProcessProcessProcess
  60. 60. HowHowHowHow totototo workworkworkwork togethertogethertogethertogether TimesTimesTimesTimes Mother of all agreements
  61. 61. WorkWorkWorkWork breakdownbreakdownbreakdownbreakdown DoneDoneDoneDone Trustworthy feedback on results
  62. 62. Req 3 Req 1 Req 2 Logic DB UI Traditional Work breakdown
  63. 63. ”Sashimi” Req1 Req2 Req3 Better
  64. 64. JourneylinesJourneylinesJourneylinesJourneylines PropertiesPropertiesPropertiesProperties goodgoodgoodgood teamsteamsteamsteams GoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz.... WhatWhatWhatWhat isisisis successsuccesssuccesssuccess???? IntroIntroIntroIntro MakeMakeMakeMake posterposterposterposter Show +Show +Show +Show + feedbackfeedbackfeedbackfeedback IndividualIndividualIndividualIndividual goalsgoalsgoalsgoals Team +Team +Team +Team + interpersonalinterpersonalinterpersonalinterpersonal skillsskillsskillsskills ResponsiResponsiResponsiResponsi bilitybilitybilitybility ProcessProcessProcessProcess RoleRoleRoleRole ofofofof conflictconflictconflictconflict,,,, Trust,Trust,Trust,Trust, TTTTuckmanuckmanuckmanuckman ThinkThinkThinkThink aboutaboutaboutabout twotwotwotwo situationssituationssituationssituations Call onCall onCall onCall on behaviourbehaviourbehaviourbehaviour HowHowHowHow totototo workworkworkwork togethertogethertogethertogether TimesTimesTimesTimes DoneDoneDoneDone arcitecturarcitecturarcitecturarcitectur eeee ProcessProcessProcessProcess Check inCheck inCheck inCheck in Ideas Doing Done WarmWarmWarmWarm UpsUpsUpsUps WhatWhatWhatWhat determinedeterminedeterminedetermine ssss successsuccesssuccesssuccess????
  65. 65. FinaleFinaleFinaleFinale HighlightHighlightHighlightHighlight GoodGoodGoodGood workworkworkwork HaveHaveHaveHave themthemthemthem congratulatecongratulatecongratulatecongratulate eachothereachothereachothereachother!!!!
  66. 66. #1 Clear authority to manage own work process #2 Compelling direction #3 Clear boundaries #4 Stability over some time #5 Trustworthy feedback on results #6 Interdependence #7 Effort is put into team building
  67. 67. “…accounts for about 90% of the variation in how well a team eventually performs” – R Hackman http://blogs.hbr.org/cs/2011/06/six_common_misperceptions_abou.html
  68. 68. Henrik Berglund Agile Coach, Cedur AB henrik@cedur.se Twitter: @henrikber Skype: henrik.berglund Blog: www.cedur.se/agile-blog +46 709 40 08 64 I offer free lifetime support on this presentation! http://www.slideshare.net/henrik_berglund

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