Mlearn2

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My presentation at Mlearn 2008

http://heloisacsp.blogspot.com/

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Mlearn2

  1. 1. Modelling behaviour in guided tours to support the design of digital mobile city guides Type of session: Short paper Mobile learning landscape Heloisa Candello Lyn Pemberton
  2. 2. The use of mobile devices to provide context-dependent information to tourists and other city visitors is now an activity that fits well with the paradigm of informal mobile learning
  3. 3. <ul><li>Context and properties (Paay & Kjeldskov, 2005) </li></ul><ul><li>Implications of the natural, non-computer-mediated behaviour of tourists (Brown & Chalmers, 2003). </li></ul><ul><li>Behavioural Impacts of Mobile Tour Guides (Kramer et al, 2007; Kaasinen, 2005) </li></ul>Initiatives
  4. 4. We concentrate on a new perspective, drawn from the interaction of tourists with a (human) tourist guide. The work forms part of the requirements elicitation phase of a project to investigate design issues for audiovisual cultural heritage guides for the informal learner in cities such as London, Edinburgh and Brighton. Purpose
  5. 5. <ul><li>Identify aspects of cultural and historical walking tours that might be relevant to design of digital guided tours. </li></ul><ul><li>Participant Observation </li></ul><ul><li>Access – e-mails and letters to </li></ul><ul><li>guides and Festival Manager </li></ul><ul><li>Sample – not specially selected </li></ul><ul><li>24 visitors & Three guides </li></ul><ul><li>Age 20 – 55 years old </li></ul><ul><li>Residents </li></ul>The Tours
  6. 6. Postcards - visitors received a postcard explaining the research and providing the contact information to send by post or give back to the researcher. The Tours
  7. 7. Distributed to 24 visitors. Received 17 (=70%) back) The Tours
  8. 8. Three informal walking tours , where the cultural, historical, artistic and social aspects of the cityscape were explicated on the move. Brighton Fringe Festival, on the south east coast of England. The Tours
  9. 9. <ul><li>St Nicholas’ Church talk and tour </li></ul><ul><li>Historical Central Brighton Tour </li></ul><ul><li>Brighton Rock Guided walk </li></ul>The Tours
  10. 10. Resources Technical resources Camera & audio recorder Human resources Two researchers – one to record, one to take notes Finance Under £50 Time Approx. 2.5 hrs per tour
  11. 11. No pre-existing model. Aspects – Guides behaviour Visitors - behaviour/ characteristics Content – structure, level of complexity, assumptions, length Interaction – questions, comments Context – surroundings, reference to past, other places. Analysis
  12. 12. Results
  13. 13. <ul><li>Tours are multimodal and multidimensional </li></ul><ul><li>Mobile guides can help in this task </li></ul>Implications
  14. 14. <ul><li>Follow up activity, in which a group of volunteer “tourists” will take part in a professionally-guided tour and subsequently form focus group to discuss their experiences. </li></ul><ul><li>Questionnaires - post cards </li></ul>Limitations and next steps
  15. 15. Heloisa Candello Lyn Pemberton Interactive Technologies Research Group http://www.brighton.ac.uk/cmis/research/groups/itrg/ Thank you 

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