Helen Milner Digital Inclusion One Year On 10 March 2010

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Conference presentation on digital inclusion in the UK, updating "The Evidence" presentation from April 2009.

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  • Great presentation....thanks for sharing and your notes on each slide are very useful.
    Re the previous comment from cyberdoyle about people who live/work in rural areas in the UK....just to say that the situation is even worse in rural France (I live in the Central Region). The UK situation is part of a European issue and, I think, could be best tackled as such.
    Kind regards,
    Jim
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  • Cyberdoyle, where are you based?
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  • This presentation totally ignores the rural people, who don't have access to broadband, and don't have libraries or online centres. There is no hope for inclusion until everyone has a connection. Millions don't. We need to wake up the policy makers to the fact that anyone who lives more than a few km from a telephone exchange has either a crap connection or no connection. Hundreds of families and businesses in my area alone cannot access the internet except through dial up. We need some moral and optic fibre in this country, not just free lessons and laptops for urban poor. Just sayin.
    chris
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  • Great overview of what's been going on in the last year in the area of digital inclusion.
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Helen Milner Digital Inclusion One Year On 10 March 2010

  1. 1. Section Divider: Heading intro here. Digital inclusion: one year on Helen Milner, 10 March 2010
  2. 2. www.slideshare.net/helenmilner @helenmilner
  3. 3. Moved from a third to a fifth <ul><li>Moved from 35% never used the internet in 2006 to 20% in 2009 </li></ul><ul><ul><li>ONS (2006), and ICM (2009) & ONS (2009) </li></ul></ul>
  4. 4. Internet use as % of population Source: World Internet User Statistics June 2009
  5. 5. Finland first to declare broadband internet access a human right 100Mb to all Finnish residents by 2015 Source: Guardian.co.uk 14 October 2009
  6. 6. What a year we’ve had <ul><li>Digital Britain (June 2009) </li></ul><ul><li>Digital Inclusion Champion (June 2009) </li></ul><ul><li>Estelle Morris Review of ICT User Skills (June 2009) + pilot of Online Basics (January 2010) </li></ul><ul><li>Building Britain’s Recovery (December 2009) </li></ul><ul><li>Smarter Government (December 2009) </li></ul><ul><li>Social Housing Providers Digital Inclusion Action Plan 2010 (February 2010) </li></ul><ul><li>National Plan for Digital Participation (March 2010) </li></ul>
  7. 7. If all UK digitally excluded adults got online and made one digital contact each month, this would save the Government £900 million per year PwC & Martha Lane Fox “ The Economic Case for Digital Inclusion” www.raceonline.org/resources October 2009
  8. 8. Smarter Government (December 2009) £30m for UK online centres over 3 years to get 1 million more people online – 75% going to grassroots
  9. 9. Put 100% of government services 100% online <ul><ul><li>It makes you think differently about exclusion </li></ul></ul><ul><ul><li>To put in place a proper safety net </li></ul></ul>
  10. 10. Paul
  11. 12. People = Customers This customer insight is NOT “commercial in confidence” “ Digital Engagement – understanding customers” March 2010
  12. 13. 2010: Year of collaboration, working together to pass IT on, collective action
  13. 14. Thank You [email_address] @helenmilner www.ukonlinecentres.com www.slideshare.net/helenmilner

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