Community E-Learning: Local + Technology + Scale


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Presentation about how to innovate when delivering community learning by using technology. Including reducing the digital divide. Speech on 12 March 2013

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  • Partners – not owned, managed or funded by us
  • Community E-Learning: Local + Technology + Scale

    1. 1. Section Divider: Heading intro here.Local + Digital + Scale:Innovation in Community LearningHelen Milner, Chief Executive, Online CentresFoundation (OCF) OCF is the mutual and social enterprise that leads the UK online centres network 12 March 2013
    2. 2. • Learning in community places about how to use technology and the internet• Learning in community places about anything via the internet• Including via “eReading Rooms”
    3. 3. UK online centres: 5,000 Community Partners
    4. 4. Not owned, managed or funded by OCFCentre search and free phone number search (one database for UK)
    5. 5. No such thing as a typical centre.All centres do something else (and support digital skills).Most centre partners run outreach sessions in care homes, pubs,clubs, village halls, mosques, churches, social housing, et al
    6. 6. 1m people learning & getting online * UK online centres: April 2010 – July 2012 1 million people Leadership, learning products, services & support Local from OCF community organisations
    7. 7. Measuring impact? One way we did it £156,864,800 1.634m saved in a year based on £8 saved per contact contacts shifted shifted/mth 430,000 (3.8 average per shift at least person per one contact month) with Gov1m from f2f orpeople phone toget online online (43%)
    8. 8. Joining up …From April OCF is funded by BIS/Skills Funding Agency and DWP and NHS Commissioning BoardPlus 25% more income from Foundations,Corporate Partners, and commercial/tradeincome(including our City & Guilds E3 OnlineBasics award – possible partnership foryour “Pound Plus”)
    9. 9. Increasing participation: UK online centres Survey results January 2013Socially Excluded 83% Receiving any 57% benefitsUnemployed 47% Below level 2 50%Income<£9,999 28% Disabled 29%Aged 65+ 16% BAME 16%
    10. 10. What do they do with their new skills? Survey results January 2013Any positive outcomes 96%Progression to employment/employment 65%activitiesVoluntary work 11%Move from unemployed to employed 5%Did further learning 50%Did more hobbies 46%Used Government websites 73%Feel more confident going online 93%Learner satisfaction 99%
    11. 11. Measures and evaluation• Online data – across UK online centres• Surveys – online and phone• Impact measures – local evaluation and nationally assessed/replicated
    12. 12. Top down: Can we help drivemore general informal learning?Bottom up: Our learners want to learn more, can you help us?
    13. 13. eReading Rooms Pilot September 2012 – February 2013• To bring informal learning to those who wouldn’t normally access it• Making learning available in friendly, familiar locations in communities• Using new technology to open up the whole world of learning both in community venues and beyond• Not a good name, and only a little bit about ‘reading’
    14. 14. 20 Pilot Partners
    15. 15. Findings• Learner-led approaches• Hyper-local community partners and places• Role of volunteers• Technology is important• The Networked Effect
    16. 16. Learner-led Approaches• All pilot partners used learner-led approaches to make learning relevant to non-traditional learners• For some, learners led the creation of the whole curriculum – “How to pack a suitcase”• For others, tutors designed the curriculum around learner interests: – Internet classes based on exploring the local area – Reading via a Newspaper Club• Ablended learningmix of practical demonstrations, one-to-one tuition, online resources and group sessions to ensure learning was exciting and relevant
    17. 17. Hyper-local community partners/places• Friendly, hyper-local and welcoming places was vital to the success of all the projects• Places where people already are: day service centres, mosques, cafes, Children Centres, village halls• Places where the learning topic is more relevant: kitchen, gardens, parks, local streets
    18. 18. Volunteers are important, inc peer learning 77 staff + 134 volunteers = 1337 learners OR 1 staff + 2 volunteers = 17 learners
    19. 19. Technology is important• Technology is still motivating as a subject to learn: – 16m lack basic internet skills, 72% from C2DE – Makes learning attractive for some who have resisted all adult learning in the past• Mobile devices take relevant learning resources into the learning location: kitchen (soup), allotment (gardening), Children’s Centre (family literacy learning), Traveler’s Homes• Mobile devices disguise more frightening subjects: Reading ‘by stealth’ at newspaper club, family learning• Curated web content brings the world of learning into the learning location: MyLearningZone, as well as YouTube, VideoJug, partners’ own content
    20. 20. The OCF Networked Effect Services Products
    21. 21. National Co-ordination: the OCF Networked Effect• Beyond just sharing good practice, we: – discoverinnovation happening at a local level – seed it, by helping local partners to evolve, share and shape their ideas – and scale it, by amplifying it across the network of partners to deliver more, with faster adoption of new methods, and deeper impact.• A three times multiplier on what would have happened without the OCF Support• It’s a way of working
    22. 22. We began by helping:• Learning in community places about how to use technology and the internetWe piloted:• Learning in community places about anything via the internet
    24. 24. It’s all about people
    25. 25. Thank on