Outreach To Distance Learners At Norwich University


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Details outreach efforts to Norwich University's distance learners over over the past year (2009-2010).

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Outreach To Distance Learners At Norwich University

  1. 1. Outreach to Distance Learners at Norwich University Part Two Meredith Farkas Heidi Steiner http://www.flickr.com/photos/jlcarmichael/3515209231/
  2. 2. Reducing Barriers The Library Tab http://www.flickr.com/photos/mr_t_in_dc/2920835932/
  3. 4. Pros & Cons <ul><li>Pros </li></ul><ul><li>Solved Active Directory issue </li></ul><ul><li>One less login </li></ul><ul><li>Reduces barriers </li></ul><ul><li>Cons </li></ul><ul><li>Pop-up blocker issues </li></ul><ul><li>Lots of windows open </li></ul><ul><li>Have to be careful with links to library website </li></ul><ul><li>No database links in LMS </li></ul>http://www.flickr.com/photos/michaelheiss/4449585823/
  4. 5. One Stop Shopping Library Website for Online Students http://www.flickr.com/photos/marcemarc/2385399277/
  5. 7. Getting Students in the Door Library Section in SGCS Orientation http://www.flickr.com/photos/emdot/13519557/
  6. 9. “ It was very helpful to walk through the various exercises, especially using the library.” “ The Library [sic] section was great! It has been a while since I have had to conduct actual research for papers and it helped me review for future papers. “ “ I liked getting a taste for how the library works. I could see the librarian post which stated 'I will be right back leave your name and e-mail address.' I thought that was nice.” “ The library exercises were helpful in that they got you to spend some time browsing their site and seeing what resources were there.” “ The Library part was frustrating but helpful. I have been out of a school environment for a long time and using the Library for research can be a little overwhelming - a lot has changed in 20 yrs!”
  7. 10. Getting Students to Ask Expanded Hours, Help and Instruction at the Point of Need http://www.flickr.com/photos/crystaljingsr/3915514014
  8. 11. Morning Meebo Coverage Meebo widget presence increased Felt greater coverage was needed Piloted for two months Number of transactions comparable to afternoon and evening shifts – added morning Meebo to availability
  9. 12. Ask a Librarian link in LMS Knew Ask A Librarian Discussion Boards didn’t work How to have a stronger presence in the LMS as a place to go for help? “ Need help finding appropriate resources to support your assignment or simply don’t know where to start? Ask a Librarian for research help.”
  10. 13. Micro-instruction at the Point of Need <ul><li>Tutorials listed with database </li></ul>Get Help box Pain Point Tutorials
  11. 14. Coming Soon and Ideas for the Future <ul><li>Synchronous Instruction </li></ul><ul><li>Webinars </li></ul><ul><li>Student interest survey conducted </li></ul><ul><li>In planning stages – plan to offer first in a few weeks! </li></ul>Research Consultations using DimDim More point of need instruction and increased presence in courses
  12. 15. QUESTIONS? <ul><li>Heidi Steiner, Distance Learning Librarian </li></ul><ul><li>[email_address] </li></ul><ul><li>802-485-2171 </li></ul>