Social Media for Branding

Heidi Miller
Heidi MillerChief Conversation Officer
Creative Connections
                                                               Minneapolis, MN Sept 16-19, 2010
                                                                                       #tcce10




        Personal Branding
        The Power of You
 Heidi Miller, Social Media Consultant, www.heidi-miller.com
 @heidimiller
 http://profile.to/heidimiller

Friday, September 17, 2010
Personal Branding
                                 Strategy
   •       Who do you want to reach?

   •       Why?

   •       What do you want them to do?

   •       How can you help them?

   •       How will you know when
           you’ve succeeded?

   •       What are your current
           marketing goals?
 @heidimiller
 #tcce10
Friday, September 17, 2010
Where are
               your key
             influencers?
       • LinkedIn
       • Facebook
       • Twitter
       • Flickr
       • MySpace
       • Amazon reviews
       • iTunes
       • Forums
 @heidimiller
 #tcce10
Friday, September 17, 2010
Where are
               your key
             influencers?
       • LinkedIn
       • Facebook
       • Twitter
       • Flickr
       • MySpace
       • Amazon reviews
       • iTunes
       • Forums
 @heidimiller
 #tcce10
Friday, September 17, 2010
Who
         are you
          trying
            to
         engage?

 @heidimiller
 #tcce10
Friday, September 17, 2010
% Growth of
                                adults
                               updating
                               Twitter
                                status

 @heidimiller
 #tcc10
Friday, September 17, 2010
Average of of
                             SNS users by
                                 site


 @heidimiller
 #tcce10
Friday, September 17, 2010
Average of of
                             SNS users by
                                 site


 @heidimiller
 #tcce10
Friday, September 17, 2010
Average of of
                             SNS users by
                                 site


 @heidimiller
 #tcce10
Friday, September 17, 2010
Average of of
                             SNS users by
                                 site


 @heidimiller
 #tcce10
Friday, September 17, 2010
Average of of
                             SNS users by
                                 site


 @heidimiller
 #tcce10
Friday, September 17, 2010
Average of of
                             SNS users by
                                 site


 @heidimiller
 #tcce10
Friday, September 17, 2010
Branding Basics




 @heidimiller
 #tcce10
Friday, September 17, 2010
Know your
              superpower




 @heidimiller
 #tcce10
Friday, September 17, 2010
What is your value
                               proposition?




 @heidimiller
 #tcce10
Friday, September 17, 2010
What is your value
                               proposition?
              •       I help people who spend/enjoy/love _________ and
                      who need ________




 @heidimiller
 #tcce10
Friday, September 17, 2010
What is your value
                               proposition?
              •       I help people who spend/enjoy/love _________ and
                      who need ________

              •       Who are facing ______________




 @heidimiller
 #tcce10
Friday, September 17, 2010
What is your value
                               proposition?
              •       I help people who spend/enjoy/love _________ and
                      who need ________

              •       Who are facing ______________

              •       Will enjoy _________________




 @heidimiller
 #tcce10
Friday, September 17, 2010
What is your value
                               proposition?
              •       I help people who spend/enjoy/love _________ and
                      who need ________

              •       Who are facing ______________

              •       Will enjoy _________________

              •       While enabling ______________




 @heidimiller
 #tcce10
Friday, September 17, 2010
What is your value
                               proposition?
              •       I help people who spend/enjoy/love _________ and
                      who need ________

              •       Who are facing ______________

              •       Will enjoy _________________

              •       While enabling ______________

              •       Compared to _______________


 @heidimiller
 #tcce10
Friday, September 17, 2010
Build
                                your
                             reputation


 @heidimiller
 #tcce10
Friday, September 17, 2010
@heidimiller
  #tcce10
Friday, September 17, 2010
Be personal
                             Be generous
                             Be relevant



 @heidimiller
  #tcce10
Friday, September 17, 2010
Building Presence




 @heidimiller
 #tcce10
Friday, September 17, 2010
Building Presence
              •       Blogs/podcasts




 @heidimiller
 #tcce10
Friday, September 17, 2010
Building Presence
              •       Blogs/podcasts
                      Post thoughtfully on a regular basis on relevant topics




 @heidimiller
 #tcce10
Friday, September 17, 2010
Building Presence
              •       Blogs/podcasts
                      Post thoughtfully on a regular basis on relevant topics
                      Comment on relevant blogs




 @heidimiller
 #tcce10
Friday, September 17, 2010
Building Presence
              •       Blogs/podcasts
                      Post thoughtfully on a regular basis on relevant topics
                      Comment on relevant blogs
                      Call in podcast comments




 @heidimiller
 #tcce10
Friday, September 17, 2010
Building Presence
              •       Blogs/podcasts
                      Post thoughtfully on a regular basis on relevant topics
                      Comment on relevant blogs
                      Call in podcast comments

              •       Facebook




 @heidimiller
 #tcce10
Friday, September 17, 2010
Building Presence
              •       Blogs/podcasts
                      Post thoughtfully on a regular basis on relevant topics
                      Comment on relevant blogs
                      Call in podcast comments

              •       Facebook
                      Like




 @heidimiller
 #tcce10
Friday, September 17, 2010
Building Presence
              •       Blogs/podcasts
                      Post thoughtfully on a regular basis on relevant topics
                      Comment on relevant blogs
                      Call in podcast comments

              •       Facebook
                      Like
                      Comment




 @heidimiller
 #tcce10
Friday, September 17, 2010
Building Presence
              •       Blogs/podcasts
                      Post thoughtfully on a regular basis on relevant topics
                      Comment on relevant blogs
                      Call in podcast comments

              •       Facebook
                      Like
                      Comment
                      Join Facebook events




 @heidimiller
 #tcce10
Friday, September 17, 2010
Building Presence
              •       Blogs/podcasts
                      Post thoughtfully on a regular basis on relevant topics
                      Comment on relevant blogs
                      Call in podcast comments

              •       Facebook
                      Like
                      Comment
                      Join Facebook events
                      Share Facebook events




 @heidimiller
 #tcce10
Friday, September 17, 2010
Building Presence
              •       Blogs/podcasts
                      Post thoughtfully on a regular basis on relevant topics
                      Comment on relevant blogs
                      Call in podcast comments

              •       Facebook
                      Like
                      Comment
                      Join Facebook events
                      Share Facebook events
                      Invite more people to Facebook events




 @heidimiller
 #tcce10
Friday, September 17, 2010
Building Presence
              •       Blogs/podcasts
                      Post thoughtfully on a regular basis on relevant topics
                      Comment on relevant blogs
                      Call in podcast comments

              •       Facebook
                      Like
                      Comment
                      Join Facebook events
                      Share Facebook events
                      Invite more people to Facebook events
                      Tag friends in photos




 @heidimiller
 #tcce10
Friday, September 17, 2010
Building Presence
              •       Blogs/podcasts
                      Post thoughtfully on a regular basis on relevant topics
                      Comment on relevant blogs
                      Call in podcast comments

              •       Facebook
                      Like
                      Comment
                      Join Facebook events
                      Share Facebook events
                      Invite more people to Facebook events
                      Tag friends in photos


              •       Twitter




 @heidimiller
 #tcce10
Friday, September 17, 2010
Building Presence
              •       Blogs/podcasts
                      Post thoughtfully on a regular basis on relevant topics
                      Comment on relevant blogs
                      Call in podcast comments

              •       Facebook
                      Like
                      Comment
                      Join Facebook events
                      Share Facebook events
                      Invite more people to Facebook events
                      Tag friends in photos


              •       Twitter
                      ReTweet relevant, useful content




 @heidimiller
 #tcce10
Friday, September 17, 2010
Building Presence
              •       Blogs/podcasts
                      Post thoughtfully on a regular basis on relevant topics
                      Comment on relevant blogs
                      Call in podcast comments

              •       Facebook
                      Like
                      Comment
                      Join Facebook events
                      Share Facebook events
                      Invite more people to Facebook events
                      Tag friends in photos


              •       Twitter
                      ReTweet relevant, useful content
                      Reply promptly




 @heidimiller
 #tcce10
Friday, September 17, 2010
Building Presence
              •       Blogs/podcasts
                      Post thoughtfully on a regular basis on relevant topics
                      Comment on relevant blogs
                      Call in podcast comments

              •       Facebook
                      Like
                      Comment
                      Join Facebook events
                      Share Facebook events
                      Invite more people to Facebook events
                      Tag friends in photos


              •       Twitter
                      ReTweet relevant, useful content
                      Reply promptly
                      Twitter events with hashtag




 @heidimiller
 #tcce10
Friday, September 17, 2010
Building Presence
              •       Blogs/podcasts
                      Post thoughtfully on a regular basis on relevant topics
                      Comment on relevant blogs
                      Call in podcast comments

              •       Facebook
                      Like
                      Comment
                      Join Facebook events
                      Share Facebook events
                      Invite more people to Facebook events
                      Tag friends in photos


              •       Twitter
                      ReTweet relevant, useful content
                      Reply promptly
                      Twitter events with hashtag
                      Participate in Follow Friday


 @heidimiller
 #tcce10
Friday, September 17, 2010
Building Presence
              •       Blogs/podcasts
                      Post thoughtfully on a regular basis on relevant topics
                      Comment on relevant blogs
                      Call in podcast comments

              •       Facebook
                      Like
                      Comment
                      Join Facebook events
                      Share Facebook events
                      Invite more people to Facebook events
                      Tag friends in photos


              •       Twitter
                      ReTweet relevant, useful content
                      Reply promptly
                      Twitter events with hashtag
                      Participate in Follow Friday


 @heidimiller
 #tcce10
              •       Comment on LinkedIn group posts
Friday, September 17, 2010
Expose yourself




              @heidimiller
              #tcce10
Friday, September 17, 2010
Express
                             personality




 @heidimiller
 #tcce10
Friday, September 17, 2010
Be personal

                                                                  • Self-expression
                                                                  • Reach out
                                                                  • Respond personally
                                                                  • Share your ideas
                                                                  • Give credit, give links, give a
                                                                  hand
         Liz Strauss                                              • Be passionate, funny, human

                             http://www.successful-blog.com/1/ways-to-get-noticed-in-the-twitterverse/
  @heidimiller
   #tcce10
Friday, September 17, 2010
@heidimiller
                 #tcce10
Friday, September 17, 2010
Be personable...

                                without being

                                    too personal
                 @heidimiller
                 #tcce10
Friday, September 17, 2010
Content Distribution for
                                 SNS
                               20%



                    20%

                                     30%
                                           Personal
                                           Original content
                                           Item commentary
                                           Response
                             30%




 @heidimiller
 #tcce10
Friday, September 17, 2010
3 Steps to
        Managing
       Your




 @heidimiller
                             Online Brand
 #tcce10
Friday, September 17, 2010
Step 1:
                             Monitor


 @heidimiller
 #tcce10
Friday, September 17, 2010
Step 1:
                             Monitor


 @heidimiller
 #tcce10
Friday, September 17, 2010
Set up Google alert
                                www.google.com/alert

                                 Your name
                                 Your brand
                                 Your product or service
                                 Competitor’s names
                                 Issues
                                 Keywords


 @heidimiller
 #tcce10
Friday, September 17, 2010
1. Enter search term




 @heidimiller
 #tcce10
Friday, September 17, 2010
1. Enter search term   2. Choose Everything




 @heidimiller
 #tcce10
Friday, September 17, 2010
1. Enter search term            2. Choose Everything




 @heidimiller
 #tcce10
                             3. Enter email & create
Friday, September 17, 2010
Step 2: Set
           up profiles


 @heidimiller
 #tcce10
Friday, September 17, 2010
Profile Basics
         •       Use consistent, friendly, professional profile photo
               •       Your face

               •       No kids or pets


         •       Create consistent one-line bio

         •       Create consistent one-paragraph bio

         •       Use www.knowem.com to save name across SNS

         •       Capture your name, brand, or as close as you can get
                 to it

 @heidimiller
 #tcce10
Friday, September 17, 2010
Profile do’s
                     • Basic info
                     • Profile photo
                     • Relationships
                     • Likes and interests
                     • Education and work
                     • Contact info
 @heidimiller
 #tcce10
Friday, September 17, 2010
Profile do’s
                     • Basic info
                     • Profile photo
                     • Relationships
                     • Likes and interests
                     • Education and work
                     • Contact info
 @heidimiller
 #tcce10
Friday, September 17, 2010
Profile do’s
                     • Basic info
                     • Profile photo
                     • Relationships
                     • Likes and interests
                     • Education and work
                     • Contact info          • Look like you
                                             • Convey your brand image
 @heidimiller                                • Convey a human being
 #tcce10
Friday, September 17, 2010
Profile do’s
                     • Basic info
                     • Profile photo
                     • Relationships
                     • Likes and interests
                     • Education and work
                     • Contact info          • Look like you
                                             • Convey your brand image
 @heidimiller                                • Convey a human being
 #tcce10
Friday, September 17, 2010
Profile do’s
                     • Basic info
                     • Profile photo
                     • Relationships
                     • Likes and interests
                     • Education and work
                     • Contact info
                                             • Consider relatives’ privacy
                                             wishes
 @heidimiller
 #tcce10
Friday, September 17, 2010
Profile do’s
                     • Basic info
                     • Profile photo
                     • Relationships
                     • Likes and interests
                     • Education and work
                     • Contact info
                                             • Consider relatives’ privacy
                                             wishes
 @heidimiller
 #tcce10
Friday, September 17, 2010
Profile do’s
                     • Basic info
                     • Profile photo
                     • Relationships
                     • Likes and interests
                     • Education and work
                     • Contact info
 @heidimiller
 #tcce10

Friday, September 17, 2010
Profile do’s
                     • Basic info
                     • Profile photo
        Add personal and
      professional activities

                     • Relationships
          and interests



                     • Likes and interests
                     • Education and work
         Music, books and
         movies show your
           personality
                     • Contact info
 @heidimiller
 #tcce10

Friday, September 17, 2010
Basic info
           • Hometown
           • Location
           • Birthday
           • Gender
           • Bio: tell a story

 @heidimiller
 #tcce10
Friday, September 17, 2010
Basic info
           • Hometown
           • Location
           • Birthday
           • Gender
           • Bio: tell a story

 @heidimiller
 #tcce10
Friday, September 17, 2010
Profile do’s




 @heidimiller
 #tcce10
Friday, September 17, 2010
Profile do’s


               Handle: Descriptive,
               shortest version of
                 your real name




 @heidimiller
 #tcce10
Friday, September 17, 2010
Profile do’s

                                              List your real name,
                                                   even when
                                                Twittering for a
                                                     brand
               Handle: Descriptive,
               shortest version of
                 your real name




 @heidimiller
 #tcce10
Friday, September 17, 2010
Profile do’s




 @heidimiller
  #tcce10
Friday, September 17, 2010
Profile do’s




                                     Link to your
                                       website




 @heidimiller
  #tcce10
Friday, September 17, 2010
Profile do’s




                                                 Link to your
                                                   website
           Bio: list roles, interests,
             show personality. If
          Twittering for a brand, say
                       so.

 @heidimiller
  #tcce10
Friday, September 17, 2010
Profile do’s




                                                 Link to your
                                                   website
           Bio: list roles, interests,
             show personality. If
          Twittering for a brand, say
                       so.

 @heidimiller
  #tcce10
Friday, September 17, 2010
Profile do’s




                                                 Link to your
                                                   website
           Bio: list roles, interests,
             show personality. If
          Twittering for a brand, say
                       so.

 @heidimiller
  #tcce10
Friday, September 17, 2010
Profile do’s




                                                 Link to your
                                                   website
           Bio: list roles, interests,
             show personality. If
          Twittering for a brand, say
                       so.

 @heidimiller
  #tcce10
Friday, September 17, 2010
Step 3:

                             Engage




 @heidimiller
 #tcce10
Friday, September 17, 2010
Answer the questions




  @heidimiller
   #tcce10
Friday, September 17, 2010
Answer the questions
                  • What are you reading?
                  • What are you commenting on?
                  • What are you blogging?
                  • What are you furious about?
                  • What are you excited to see?
                  • What do you need right now?
                  • What are you wondering about?
  @heidimiller
   #tcce10
Friday, September 17, 2010
Answer the questions




  @heidimiller
   #tcce10
Friday, September 17, 2010
Answer the questions
                  • What would you like to ask?
                  • What are you participating in?
                  • Who are you with?
                  • What are you talking about?
                  • What are you laughing about?
                  • What are you rolling your eyes over?
  @heidimiller
   #tcce10
Friday, September 17, 2010
Tips for brand building
      •       Be generous and gracious. Check your ego at the door.

      •       Don’t be That Guy: no blatant self-promotion. Help others first and most.

      •       Be personable without being too personal.

      •       Be omnipresent: take advantage of cross-
              posting automation.

       •      Be a nerd: track and measure everything.

       •      Be yourself, consistently. No split
              personalities.

       •      Be kind to yourself: allow yourself to make
              mistakes.

       •      Be generous with comments, praise, likes,
              opinions, responses and reTweets.
Friday, September 17, 2010
Creative Connections
                                                               Minneapolis, MN Sept 16-19, 2010
                                                                                       #tcce10




        Personal Branding
        The Power of You
 Heidi Miller, Social Media Consultant, www.heidi-miller.com
 @heidimiller
 http://profile.to/heidimiller

Friday, September 17, 2010
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Social Media for Branding

  • 1. Creative Connections Minneapolis, MN Sept 16-19, 2010 #tcce10 Personal Branding The Power of You Heidi Miller, Social Media Consultant, www.heidi-miller.com @heidimiller http://profile.to/heidimiller Friday, September 17, 2010
  • 2. Personal Branding Strategy • Who do you want to reach? • Why? • What do you want them to do? • How can you help them? • How will you know when you’ve succeeded? • What are your current marketing goals? @heidimiller #tcce10 Friday, September 17, 2010
  • 3. Where are your key influencers? • LinkedIn • Facebook • Twitter • Flickr • MySpace • Amazon reviews • iTunes • Forums @heidimiller #tcce10 Friday, September 17, 2010
  • 4. Where are your key influencers? • LinkedIn • Facebook • Twitter • Flickr • MySpace • Amazon reviews • iTunes • Forums @heidimiller #tcce10 Friday, September 17, 2010
  • 5. Who are you trying to engage? @heidimiller #tcce10 Friday, September 17, 2010
  • 6. % Growth of adults updating Twitter status @heidimiller #tcc10 Friday, September 17, 2010
  • 7. Average of of SNS users by site @heidimiller #tcce10 Friday, September 17, 2010
  • 8. Average of of SNS users by site @heidimiller #tcce10 Friday, September 17, 2010
  • 9. Average of of SNS users by site @heidimiller #tcce10 Friday, September 17, 2010
  • 10. Average of of SNS users by site @heidimiller #tcce10 Friday, September 17, 2010
  • 11. Average of of SNS users by site @heidimiller #tcce10 Friday, September 17, 2010
  • 12. Average of of SNS users by site @heidimiller #tcce10 Friday, September 17, 2010
  • 13. Branding Basics @heidimiller #tcce10 Friday, September 17, 2010
  • 14. Know your superpower @heidimiller #tcce10 Friday, September 17, 2010
  • 15. What is your value proposition? @heidimiller #tcce10 Friday, September 17, 2010
  • 16. What is your value proposition? • I help people who spend/enjoy/love _________ and who need ________ @heidimiller #tcce10 Friday, September 17, 2010
  • 17. What is your value proposition? • I help people who spend/enjoy/love _________ and who need ________ • Who are facing ______________ @heidimiller #tcce10 Friday, September 17, 2010
  • 18. What is your value proposition? • I help people who spend/enjoy/love _________ and who need ________ • Who are facing ______________ • Will enjoy _________________ @heidimiller #tcce10 Friday, September 17, 2010
  • 19. What is your value proposition? • I help people who spend/enjoy/love _________ and who need ________ • Who are facing ______________ • Will enjoy _________________ • While enabling ______________ @heidimiller #tcce10 Friday, September 17, 2010
  • 20. What is your value proposition? • I help people who spend/enjoy/love _________ and who need ________ • Who are facing ______________ • Will enjoy _________________ • While enabling ______________ • Compared to _______________ @heidimiller #tcce10 Friday, September 17, 2010
  • 21. Build your reputation @heidimiller #tcce10 Friday, September 17, 2010
  • 22. @heidimiller #tcce10 Friday, September 17, 2010
  • 23. Be personal Be generous Be relevant @heidimiller #tcce10 Friday, September 17, 2010
  • 24. Building Presence @heidimiller #tcce10 Friday, September 17, 2010
  • 25. Building Presence • Blogs/podcasts @heidimiller #tcce10 Friday, September 17, 2010
  • 26. Building Presence • Blogs/podcasts Post thoughtfully on a regular basis on relevant topics @heidimiller #tcce10 Friday, September 17, 2010
  • 27. Building Presence • Blogs/podcasts Post thoughtfully on a regular basis on relevant topics Comment on relevant blogs @heidimiller #tcce10 Friday, September 17, 2010
  • 28. Building Presence • Blogs/podcasts Post thoughtfully on a regular basis on relevant topics Comment on relevant blogs Call in podcast comments @heidimiller #tcce10 Friday, September 17, 2010
  • 29. Building Presence • Blogs/podcasts Post thoughtfully on a regular basis on relevant topics Comment on relevant blogs Call in podcast comments • Facebook @heidimiller #tcce10 Friday, September 17, 2010
  • 30. Building Presence • Blogs/podcasts Post thoughtfully on a regular basis on relevant topics Comment on relevant blogs Call in podcast comments • Facebook Like @heidimiller #tcce10 Friday, September 17, 2010
  • 31. Building Presence • Blogs/podcasts Post thoughtfully on a regular basis on relevant topics Comment on relevant blogs Call in podcast comments • Facebook Like Comment @heidimiller #tcce10 Friday, September 17, 2010
  • 32. Building Presence • Blogs/podcasts Post thoughtfully on a regular basis on relevant topics Comment on relevant blogs Call in podcast comments • Facebook Like Comment Join Facebook events @heidimiller #tcce10 Friday, September 17, 2010
  • 33. Building Presence • Blogs/podcasts Post thoughtfully on a regular basis on relevant topics Comment on relevant blogs Call in podcast comments • Facebook Like Comment Join Facebook events Share Facebook events @heidimiller #tcce10 Friday, September 17, 2010
  • 34. Building Presence • Blogs/podcasts Post thoughtfully on a regular basis on relevant topics Comment on relevant blogs Call in podcast comments • Facebook Like Comment Join Facebook events Share Facebook events Invite more people to Facebook events @heidimiller #tcce10 Friday, September 17, 2010
  • 35. Building Presence • Blogs/podcasts Post thoughtfully on a regular basis on relevant topics Comment on relevant blogs Call in podcast comments • Facebook Like Comment Join Facebook events Share Facebook events Invite more people to Facebook events Tag friends in photos @heidimiller #tcce10 Friday, September 17, 2010
  • 36. Building Presence • Blogs/podcasts Post thoughtfully on a regular basis on relevant topics Comment on relevant blogs Call in podcast comments • Facebook Like Comment Join Facebook events Share Facebook events Invite more people to Facebook events Tag friends in photos • Twitter @heidimiller #tcce10 Friday, September 17, 2010
  • 37. Building Presence • Blogs/podcasts Post thoughtfully on a regular basis on relevant topics Comment on relevant blogs Call in podcast comments • Facebook Like Comment Join Facebook events Share Facebook events Invite more people to Facebook events Tag friends in photos • Twitter ReTweet relevant, useful content @heidimiller #tcce10 Friday, September 17, 2010
  • 38. Building Presence • Blogs/podcasts Post thoughtfully on a regular basis on relevant topics Comment on relevant blogs Call in podcast comments • Facebook Like Comment Join Facebook events Share Facebook events Invite more people to Facebook events Tag friends in photos • Twitter ReTweet relevant, useful content Reply promptly @heidimiller #tcce10 Friday, September 17, 2010
  • 39. Building Presence • Blogs/podcasts Post thoughtfully on a regular basis on relevant topics Comment on relevant blogs Call in podcast comments • Facebook Like Comment Join Facebook events Share Facebook events Invite more people to Facebook events Tag friends in photos • Twitter ReTweet relevant, useful content Reply promptly Twitter events with hashtag @heidimiller #tcce10 Friday, September 17, 2010
  • 40. Building Presence • Blogs/podcasts Post thoughtfully on a regular basis on relevant topics Comment on relevant blogs Call in podcast comments • Facebook Like Comment Join Facebook events Share Facebook events Invite more people to Facebook events Tag friends in photos • Twitter ReTweet relevant, useful content Reply promptly Twitter events with hashtag Participate in Follow Friday @heidimiller #tcce10 Friday, September 17, 2010
  • 41. Building Presence • Blogs/podcasts Post thoughtfully on a regular basis on relevant topics Comment on relevant blogs Call in podcast comments • Facebook Like Comment Join Facebook events Share Facebook events Invite more people to Facebook events Tag friends in photos • Twitter ReTweet relevant, useful content Reply promptly Twitter events with hashtag Participate in Follow Friday @heidimiller #tcce10 • Comment on LinkedIn group posts Friday, September 17, 2010
  • 42. Expose yourself @heidimiller #tcce10 Friday, September 17, 2010
  • 43. Express personality @heidimiller #tcce10 Friday, September 17, 2010
  • 44. Be personal • Self-expression • Reach out • Respond personally • Share your ideas • Give credit, give links, give a hand Liz Strauss • Be passionate, funny, human http://www.successful-blog.com/1/ways-to-get-noticed-in-the-twitterverse/ @heidimiller #tcce10 Friday, September 17, 2010
  • 45. @heidimiller #tcce10 Friday, September 17, 2010
  • 46. Be personable... without being too personal @heidimiller #tcce10 Friday, September 17, 2010
  • 47. Content Distribution for SNS 20% 20% 30% Personal Original content Item commentary Response 30% @heidimiller #tcce10 Friday, September 17, 2010
  • 48. 3 Steps to Managing Your @heidimiller Online Brand #tcce10 Friday, September 17, 2010
  • 49. Step 1: Monitor @heidimiller #tcce10 Friday, September 17, 2010
  • 50. Step 1: Monitor @heidimiller #tcce10 Friday, September 17, 2010
  • 51. Set up Google alert www.google.com/alert Your name Your brand Your product or service Competitor’s names Issues Keywords @heidimiller #tcce10 Friday, September 17, 2010
  • 52. 1. Enter search term @heidimiller #tcce10 Friday, September 17, 2010
  • 53. 1. Enter search term 2. Choose Everything @heidimiller #tcce10 Friday, September 17, 2010
  • 54. 1. Enter search term 2. Choose Everything @heidimiller #tcce10 3. Enter email & create Friday, September 17, 2010
  • 55. Step 2: Set up profiles @heidimiller #tcce10 Friday, September 17, 2010
  • 56. Profile Basics • Use consistent, friendly, professional profile photo • Your face • No kids or pets • Create consistent one-line bio • Create consistent one-paragraph bio • Use www.knowem.com to save name across SNS • Capture your name, brand, or as close as you can get to it @heidimiller #tcce10 Friday, September 17, 2010
  • 57. Profile do’s • Basic info • Profile photo • Relationships • Likes and interests • Education and work • Contact info @heidimiller #tcce10 Friday, September 17, 2010
  • 58. Profile do’s • Basic info • Profile photo • Relationships • Likes and interests • Education and work • Contact info @heidimiller #tcce10 Friday, September 17, 2010
  • 59. Profile do’s • Basic info • Profile photo • Relationships • Likes and interests • Education and work • Contact info • Look like you • Convey your brand image @heidimiller • Convey a human being #tcce10 Friday, September 17, 2010
  • 60. Profile do’s • Basic info • Profile photo • Relationships • Likes and interests • Education and work • Contact info • Look like you • Convey your brand image @heidimiller • Convey a human being #tcce10 Friday, September 17, 2010
  • 61. Profile do’s • Basic info • Profile photo • Relationships • Likes and interests • Education and work • Contact info • Consider relatives’ privacy wishes @heidimiller #tcce10 Friday, September 17, 2010
  • 62. Profile do’s • Basic info • Profile photo • Relationships • Likes and interests • Education and work • Contact info • Consider relatives’ privacy wishes @heidimiller #tcce10 Friday, September 17, 2010
  • 63. Profile do’s • Basic info • Profile photo • Relationships • Likes and interests • Education and work • Contact info @heidimiller #tcce10 Friday, September 17, 2010
  • 64. Profile do’s • Basic info • Profile photo Add personal and professional activities • Relationships and interests • Likes and interests • Education and work Music, books and movies show your personality • Contact info @heidimiller #tcce10 Friday, September 17, 2010
  • 65. Basic info • Hometown • Location • Birthday • Gender • Bio: tell a story @heidimiller #tcce10 Friday, September 17, 2010
  • 66. Basic info • Hometown • Location • Birthday • Gender • Bio: tell a story @heidimiller #tcce10 Friday, September 17, 2010
  • 67. Profile do’s @heidimiller #tcce10 Friday, September 17, 2010
  • 68. Profile do’s Handle: Descriptive, shortest version of your real name @heidimiller #tcce10 Friday, September 17, 2010
  • 69. Profile do’s List your real name, even when Twittering for a brand Handle: Descriptive, shortest version of your real name @heidimiller #tcce10 Friday, September 17, 2010
  • 70. Profile do’s @heidimiller #tcce10 Friday, September 17, 2010
  • 71. Profile do’s Link to your website @heidimiller #tcce10 Friday, September 17, 2010
  • 72. Profile do’s Link to your website Bio: list roles, interests, show personality. If Twittering for a brand, say so. @heidimiller #tcce10 Friday, September 17, 2010
  • 73. Profile do’s Link to your website Bio: list roles, interests, show personality. If Twittering for a brand, say so. @heidimiller #tcce10 Friday, September 17, 2010
  • 74. Profile do’s Link to your website Bio: list roles, interests, show personality. If Twittering for a brand, say so. @heidimiller #tcce10 Friday, September 17, 2010
  • 75. Profile do’s Link to your website Bio: list roles, interests, show personality. If Twittering for a brand, say so. @heidimiller #tcce10 Friday, September 17, 2010
  • 76. Step 3: Engage @heidimiller #tcce10 Friday, September 17, 2010
  • 77. Answer the questions @heidimiller #tcce10 Friday, September 17, 2010
  • 78. Answer the questions • What are you reading? • What are you commenting on? • What are you blogging? • What are you furious about? • What are you excited to see? • What do you need right now? • What are you wondering about? @heidimiller #tcce10 Friday, September 17, 2010
  • 79. Answer the questions @heidimiller #tcce10 Friday, September 17, 2010
  • 80. Answer the questions • What would you like to ask? • What are you participating in? • Who are you with? • What are you talking about? • What are you laughing about? • What are you rolling your eyes over? @heidimiller #tcce10 Friday, September 17, 2010
  • 81. Tips for brand building • Be generous and gracious. Check your ego at the door. • Don’t be That Guy: no blatant self-promotion. Help others first and most. • Be personable without being too personal. • Be omnipresent: take advantage of cross- posting automation. • Be a nerd: track and measure everything. • Be yourself, consistently. No split personalities. • Be kind to yourself: allow yourself to make mistakes. • Be generous with comments, praise, likes, opinions, responses and reTweets. Friday, September 17, 2010
  • 82. Creative Connections Minneapolis, MN Sept 16-19, 2010 #tcce10 Personal Branding The Power of You Heidi Miller, Social Media Consultant, www.heidi-miller.com @heidimiller http://profile.to/heidimiller Friday, September 17, 2010

Editor's Notes