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Library 2.0 2009

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Library 2.0 model for library services in academic libraries

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Library 2.0 2009

  1. 1. Library 2.0: A New Model for Library Services Heidi Card ULS Librarian, Assistant to the Director on Research & Special Projects University of Pittsburgh hrc5@pitt.edu
  2. 2. Outline  Web 2.0  How Web 2.0 translates to libraries  Library 2.0 tools  “Catalog 2.0”  Conclusion
  3. 3. Web 2.0 Concepts, Practices, & Technologies  Continually updated software  Improves as more people use it  Collects & combines data from multiple sources  Individuals create data that can be shared, collected, and combined by other users
  4. 4. Communities & Collaboration
  5. 5. Millenial Generation: Realities      Media & gadgets part of everyday life Media more prevalent Internet is key factor of everyday life Multitasking is a way of life Anyone can be a publisher/artist/creator
  6. 6. Web 2.0 Tools       Social networking Blogs Creating multi-media content Collaborative writing Folksonomies (tagging) Mashups
  7. 7. Library 2.0 “. . . a model for library service that encourages constant and purposeful change, inviting user participation in the creation of both the physical and the virtual services they want, supported by consistently evaluating services. It also attempts to reach new users and better serve current ones though improved customer-driven offerings.” (Casey & Savastinuk, 2006)
  8. 8. Library 2.0 Principles The library: is user-centered is “everywhere” socially rich invites participation provides multi-media experiences
  9. 9. Library 2.0 is “Communally Innovative” “Resting on the foundation of libraries as a community service, but understands that as communities change, libraries must not only change with them, but must also allow users to change the library. It seeks to continually change its services, to find new ways to allow communities, not just individuals to seek, find, and utilize information.” -- Jack M. Maness
  10. 10. Why use Library 2.0?  Marketing purposes  Keep up with user/patrons  Increase resources  Professional collaboration
  11. 11. Library 2.0 Tools Facebook IM Reference Library blogs Wikis Webcasts Catalog 2.0
  12. 12. Social Networking  Profile Based  Facebook, MySpace  Content Based  Flickr, LibraryThing  Virtual Societies  WOW, SecondLife  Resource Sharing  WebX, GoogleDocs
  13. 13. Libraries on Facebook
  14. 14. Facebook in the Library      Better relate to patrons New marketing tool (photos, videos) Assessment (get feedback) Repackaging Education
  15. 15. Advise students of deadlines Service issues Hiring Class/workshop announcements Links
  16. 16. The New Reference Desk
  17. 17. Text A Librarian
  18. 18. Library Blogs  Library Blogs  Colorado State University  Oberlin College  University of California, Berkeley  Librarian Blogs     Academic Librarian The Kept Up Librarian Librarian By Design Librarian in Black
  19. 19. Duke University (4!) Biddle Beat Library Hacks Digital Collections Scholarly Communication
  20. 20. Wikis & Collaborative Tools  Internal communication  Institutional collaboration  Research guides
  21. 21. Wikki as Intranet
  22. 22. LibGuides
  23. 23. ULS recently acquired LibGuides
  24. 24. WebX
  25. 25. Webcasts
  26. 26. Multi-media Instruction
  27. 27. iTunes University  new platform for audio course reserves  uses iTunes software  “portalized” – student info is updated daily from records  internal & external sites
  28. 28. Next Generation OPAC: “Catalog 2.0”
  29. 29. Legacy Catalog Problems  have complex search interfaces that might not be sufficiently intuitive  are not consistent with well-established user interface conventions  are unable to rank results according to relevancy or interest  are tied to print materials and are less able to address electronic content  are unable to deliver online content to the user  lack social network features to engage library users
  30. 30. Next Generation OPAC Group Mission: To improve the public library catalog to reflect current Web standards for interface, usability and functionality, including simplified search and retrieval, sorting, display, and manipulation. To request through the next-generation OPAC, direct handling for article level content and deep digital content in addition to content represented in the current OPAC.
  31. 31. Desired Functionality         Incorporate federated search and digital content Single search box…non Boolean default Relevance ranking “Did you mean…?” Spell check Item details (book jackets, professional reviews, TOCs) Author search….name inversion not required RSS feeds Ability to search by:     Geographic location: Latin America, Hillman Library Format (Sound, visual) Call number searching Longer timeout/no timeout
  32. 32. AquaBrowser Search: relevance-ranked results Discover: word cloud Refine: facets
  33. 33. More “Tools”     Podcasts Virtual worlds Gaming Mashups
  34. 34. Gaming Skills Pattern recognition System thinking Analytical thinking Problem solving Thinking divergently  Strategic thinking     
  35. 35. “Libraries today have the opportunity to reconceptualize themselves as a type of game world, wherein library users are the players and developing information seeking and critical thinking skills is part of the play” --David Ward, “Up,up, down,down,left,right,left,right,A,B,select,start: Learning from games and gamers in Library 2.0”
  36. 36. Mashup Examples:  woozer = google maps + weather.com  trackthis = shipping sites + twitter/facebook/email
  37. 37. Conclusion  Libraries are no longer about just searching and finding information, but sharing information – and libraries must keep up with new methods of sharing  Libraries must embrace and keep up with new technologies to remain relevant
  38. 38. References Alexander, Bryan. (2006). “Web 2.0: A new wave of innovation for teaching and learning?” EDUCAUSE Review, 41, no. 2: 32–44. Courtney, N. (Ed.). (2007). Library 2.0 and beyond: Innovative technologies and tomorrow’s user. Westport, CT: Libraries Unlimited. Maness, J. M. (2006). Library 2.0 theory: Web 2.0 and its implications for libraries. Webology, 3, no. 2, June, 2006. Retrieved August 21, 2009 from http://www.webology.ir/2006/v3n2/a25.html Miller, P. (2006). Coming together around library 2.0: a focus for discussion and a call to arms. D-Lib Magazine, 12, (4), 2006. Retrieved September 3, 2009, from http://www.dlib.org/dlib/april06/miller/04miller.html Milstein, S. (2008). Twitter for Libraries (and Librarians). Information Today, Inc. May 2008. Retrieved September 3, 2009 from http://www.infotoday.com/cilmag/may09/Milstein.shtml
  39. 39. 谢谢! 謝謝!

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