Planning and implementing a governance strategy that is empowering, manageable and scalable is key to running a successful Office 365 and SharePoint environment. Building this plan requires “planning” that runs across the business with the support of the C-levels but with the end users in mind. This session will look at an understanding of the business challenges, the justification points, and the technology issues that should be addressed. SharePoint governance should be planned but fluid in order to reflect the constant changes that will happen especially in Office 365. In this session, we’ll explore how aligning governance content to your business and delivering it in-context will help insure change management and user adoption.
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End User Adoption Campaign
What is governance and why is it
A case study
A governance checklist
End user adoption and governance has not changed in 15 years for SharePoint or Office 365
People just don’t take the time to do it, because its not easy.
Outline Your Vision
It’s All About Value
What is your vision?
“Before you roll out SharePoint…”
“Use Case” Driven
Look to the Business
Sales and Marketing
R&D, Production and
Finance and Accounting
HR and Internal
Legal & Compliance
Exposed Active Directory data
in SharePoint search
Slight user interface
customization to out of box
Executive communication to
Case Study: Business Use Case
Results: Company wide
adoption of SharePoint
Top down and bottom up –
gotta have both
The most excited
The biggest critic
Bill of materials
Who is your target
Look to Training
Expert Opinions &
There is great information out in the
world that exists through sites like IT
Unity.com and Microsoft MVP or
influencers websites. They have been
working on user adoption a long time
and their best practices are excellent.
Sue Hanley, Christian Buckley, Dan
Holme, Eric Riz – great folks to follow.
FAQ or How-to portal
complete with guides and
Make it fun (buck the
Use an online scavenger hunt
as a fun way to encourage
Provide recognition for
content contribution or
Listen to Issues and Pivot on
Large oil equipment manufacturing company
Heavy SharePoint adoption with extensive ‘organic growth’
A few facts:
4 versions of SharePoint (2003-2013)
165 Web Applications
7,000 Site Collections
4.7 TB of data
• Want to know if governance is needed?
• Talk to the helpdesk!
• Support calls for permissions issues
• Document management becomes dumping ground
• User support for untrained staff (how do I?...)
• Risk / Legal concerns
• Compliance? What compliance?
Helpdesk – making the case
What is Governance?