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Wooing Librarians to Embrace WCAG.pptx

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Wooing Librarians to Embrace WCAG.pptx

  1. 1. Birmingham City University – Library & Learning Resources
  2. 2. Wooing librarians to embrace WCAG 2.1 MAKING LIBGUIDES ACCESSIBLE
  3. 3. Introduction Laura Percival: Systems, Resources & Access Librarian Kip Darling: Library Supervisor, Inter-Library loans laura.percival@bcu.ac.uk kip.darling@bcu.ac.uk
  4. 4. Birmingham City University The University for Birmingham With over 26,900 students from around 100 countries, we’re a large and diverse university set in the heart of Birmingham with a focus on practice- based learning. We aim to be the University for Birmingham and to enable our students to transform their lives and to achieve their potential. Through our education and research, and the roles our graduates go on to play in the world, we not only support individuals to transform their lives, but we also play a part in transforming society.
  5. 5. Library and Learning Resources About our service The Library is at the heart of Birmingham City University on four campus locations: Curzon, Mary Seacole, the School of Art and the School of Jewellery. Through our work we aim to inspire student achievements, staff productivity and well-being by providing information resources and support to deliver the academic and business objectives of the University. Our ‘Customer Service Excellence Award’ accredited service provides access to 62 million resources, over 800 study spaces across four library sites, and support from dedicated library staff for the entire BCU community.
  6. 6. Web Team remit Primary remit: ◦ Library Website ◦ Accessibility Also overseeing: ◦ LibApps e.g. LibGuides ◦ BCU Library Search (Primo VE) ◦ Teaching content on Moodle
  7. 7. What is WCAG? (Wuhcag) Web Content Accessibility Guidelines All public sector bodies in the UK should have been compliant by 2018 (but it’s never too soon to start work on this!): https://www.gov.uk/guidance/accessi bility-requirements-for-public-sector- websites-and-apps At minimum, a web accessibility statement should be present
  8. 8. What is WCAG? (Wuhcag) Four principles: ◦ Perceivable ◦ Operable ◦ Understandable ◦ Robust We don't want anyone to be confused about how to navigate or understand our content.
  9. 9. What is WCAG? (Wuhcag) In practice, content should: ◦ Be keyboard navigable ◦ Be screen readable ◦ Ensure non-text content is available as text ◦ Ensure alternative formats are available for multimedia ◦ Make it easy for users to see and hear content ◦ Ensure compatibility with current and future tools
  10. 10. Managing accessibility Who? ◦ All published content should be accessible ◦ Responsibility of the person creating the content and the institution as a whole How? ◦ The Library Web Team support ◦ University level steering group
  11. 11. Accessible Libguides: The Scope Sample audit of Libguides:  Missing alt text  Contrast problems  Text size / use of headers  Layout tables  And much more… We found widespread issues covering all areas of accessibility
  12. 12. Wooing librarians Challenges: ◦ Thousands of LibGuides pages ◦ We don't use a template ◦ 30+ editors ◦ Digital literacy ◦ Not part of working practice Decision that all editors would engage in training, supported by Web Team colleagues.
  13. 13. Training Springshare training: https:// training.springshare.com/lib guides/accessibility  Titles  Rich text elements  Images  Embedded media  Non-media embeds  Text, colour and contrast  Accessibility tools
  14. 14. Training Accessibility tools: ◦ WAVE (Chrome Web Store) ◦ Tota11y (https://khan.github.io /tota11y/) ◦ Spectrum (Chrome Web Store)
  15. 15. Training We embedded this within a Sway, which also contained BCU examples and mini quizzes Approx. 1-1.5 hours Exam at the end – 100% pass required Four week deadline Drop-in support sessions for the accessibility checking tools
  16. 16. Training Majority of staff passed within 3 attempts Followed up with a reminder After two months, chased the few who had failed/not engaged at all We said we'd remove editing privileges, but this was unnecessary.
  17. 17. Support  Drop-in sessions  Bespoke training sessions  Creating template content  Creating a "how-to Libguide" LibGuide  Creating gold-standard examples  Sharing recorded training  Trouble-shooting for specific content
  18. 18. Impact Challenges ◦ Maybe one size should fit all – reviewing the template/style concept ◦ It's taking longer than expected to get the guides into shape ◦ How to maintain this momentum! Positive ◦ More engagement than we expected ◦ Improvement in confidence ◦ A critical look at content – do we really need this?
  19. 19. Where next? Annual guide accessibility audit Mandatory refresher training / new staff training Maintain engagement Review of LibGuide design – transforming the CSS to BCU style New content guidelines Sharing best practice
  20. 20. Our tips On a bigger scale: o Site-wide CSS (colours, header size, text formatting etc.) o Template guides o Mediated publishing (not our favourite) o Regular auditing/training At guide level (the basics): o Alt text for images, captions/transcripts for multimedia o Don’t use tables for layout reasons o Check header structure (particularly floating boxes) o Consistent font sizes, colour and alignments
  21. 21. Useful links https://www.gov.uk/service-manual/helping-people-to- use-your-service/understanding-wcag https://www.w3.org/WAI/standards- guidelines/wcag/glance/ https://training.springshare.com/libguides/accessibility https://www.gov.uk/guidance/accessibility- requirements-for-public-sector-websites-and-apps https://khan.github.io/tota11y/
  22. 22. Thanks for your time LIBRARY & LEARNING RESOURCES 22 lcmsrequest@bcu.ac.uk
  23. 23. BIRMINGHAM CITY

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