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When is a team really a team?
Moving from subject librarians to
a liaison group
Caroline Gale
Library Liaison Manager
Univ...
University of Exeter background
• 21,273 students (inc. 5,521 international):
– 17,425 Undergraduate
– 2,388 PGT
– 1,461 P...
Context
• Wider HE environment
• University ambitions
• Professional Services
Transformation
• Voluntary Severance
Scheme
Scenario planning
• No real knowledge of
outcome
• Creative thinking
• Team workshop
• Clear that the old
model would no l...
Decision time
• If offered VSS – 3 weeks to decide
• If accepted – leave 2 weeks later
• Managers had 2 weeks’ notice to r...
The new model
• No more subject librarians
• Team-based approach
– Enquiries generic email
– Repository submissions
– Teac...
Is it working?
• Successes:
– Teamwork – essential you
are good at this!
– Resilience – illness and holidays are covered
–...
Is it working?
• Issues
– Perceptions of some
academic disciplines
– Specialist subject areas
(Law, Business, Medicine)
– ...
[Picture credit: Julie Porter]
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When is a team really a team? Moving from subject librarians to a liaison group

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Presentation by Caroline Gale, University of Exeter to ALISS event August 2016

Published in: Education
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When is a team really a team? Moving from subject librarians to a liaison group

  1. 1. When is a team really a team? Moving from subject librarians to a liaison group Caroline Gale Library Liaison Manager University of Exeter caroline.a.gale@exeter.ac.uk
  2. 2. University of Exeter background • 21,273 students (inc. 5,521 international): – 17,425 Undergraduate – 2,388 PGT – 1,461 PGR • 3 campuses: – Exeter (Streatham & St Lukes) – Cornwall (Penryn campus - shared with Falmouth University)
  3. 3. Context • Wider HE environment • University ambitions • Professional Services Transformation • Voluntary Severance Scheme
  4. 4. Scenario planning • No real knowledge of outcome • Creative thinking • Team workshop • Clear that the old model would no longer work ‘the future soon’ by k rupp, http://flic.kr/krupptastic/4738992473 Licence at http://creativecommons.org/licenses/by/2.0.
  5. 5. Decision time • If offered VSS – 3 weeks to decide • If accepted – leave 2 weeks later • Managers had 2 weeks’ notice to reassess, redesign and deliver ‘Not that way’ by Gareth Jones, http://flic.kr/gjones/3420223723 Licence at http://creativecommons.org/licenses/by-nc/2.0/
  6. 6. The new model • No more subject librarians • Team-based approach – Enquiries generic email – Repository submissions – Teaching – Meetings – College Communications – Outsourcing ‘Working together…’ by Lolly man, http://flic.kr/lollyman/4424552903 Licence at http://creativecommons.org/licenses/by-nc-nd/2.0/
  7. 7. Is it working? • Successes: – Teamwork – essential you are good at this! – Resilience – illness and holidays are covered – Broadening knowledge/experience – Solutions based approach – all have to pitch in with suggestions and be prepared to try them out – Agile processes – if it doesn’t work, we change it! – Feedback has been good ’21 Steps to Success’ by Bernard Goldbach, http://flic.kr/topgold/6399333937 Licence at http://creativecommons.org/licenses/by/2.0/
  8. 8. Is it working? • Issues – Perceptions of some academic disciplines – Specialist subject areas (Law, Business, Medicine) – Teaching method changes haven’t all been welcomed ‘Casio fx-5500LA Problem Solving’ by Vincent Li, http://flic.kr/hunter0405/5748613518 Licence at http://creativecommons.org/licenses/by/2.0/
  9. 9. [Picture credit: Julie Porter]

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