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The Three Systems Critical to Healthcare Analytics Success

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Health systems looking to improve the lives of patients through analytics often face problems that prevent them from making the improvements they desire. But by using the three systems: Analytics, Content, and Deployment, organizations can be successful. The analytics system ensures that data is aggregated, easy-to-access, and distributed efficiently by implementing a data warehouse. The content system provides the framework for best practices and baselines, which provide context and actionable insight to metrics provided by the analytics system. Finally, the deployment system consists of a permanent, multi-disciplinary team to enact those actionable insights from the content system. All three systems together form the base for organizations to make the journey to data-driven improvement successful.

Published in: Healthcare

The Three Systems Critical to Healthcare Analytics Success

  1. 1. © 2014 Health Catalyst www.healthcatalyst.com Healthcare Data Analysts Healthcare data analysts share one common ideal— a strong desire to use analytics to improve the lives of patients, rather than just churn out metrics used to punish staff who underperform. Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
  2. 2. © 2014 Health Catalyst www.healthcatalyst.com Healthcare Data Analysts Three Core Problems Facing Data Analysts Analysts spend too much time gathering data and producing reports and not enough time analyzing data. Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. 1 Despite reports and dashboards, data still doesn’t seem relevant – reports and dashboards are not actionable. 2 Improvements can be made, but the organization can’t sustain them. Prior wins disappear as new projects arrive. 3
  3. 3. An analytics system ensures data is aggregated, easy-to-access, efficiently. A technologist works with organizations to create a solid analytics infrastructure that incorporates an enterprise data warehouse (EDW) and powerful analytics applications. © 2014 Health Catalyst www.healthcatalyst.com Analytics-Driven Healthcare and distributed Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
  4. 4. For technology to drive real clinical and financial transformation, we have to closely partner with other areas of the business in order to address the second two challenges—actionable dashboards and sustainable improvement. © 2014 Health Catalyst www.healthcatalyst.com Analytics-Driven Healthcare Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
  5. 5. Challenge of Building an Effective Healthcare Content System: Actionable Data © 2014 Health Catalyst www.healthcatalyst.com Have you ever heard the following? We have many reports and dashboards, but our data does not seem relevant and is not actionable.” If your system is displaying data not relevant or actionable for improving patients’ lives, your efforts to improve care with analytics will fail. Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
  6. 6. Challenge of Building an Effective Healthcare Content System: Actionable Data Example: Actionable Heart Failure Readmissions Data © 2014 Health Catalyst www.healthcatalyst.com Suppose a heart failure readmission rate dashboard shows a flat number with no further data as context. There’s nothing actionable about that information. The information is insufficient to drive change even if the numbers are accurate. Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
  7. 7. Challenge of Building an Effective Healthcare Content System: Actionable Data Example: Actionable Heart Failure Readmissions Data © 2014 Health Catalyst www.healthcatalyst.com How do you know where to focus to lower heart failure readmissions? By analyzing the evidence data to identify actions proven to reduce readmissions. Then, you must measure how well your organization performs in implementing and controlling those processes. Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
  8. 8. Challenge of Building an Effective Healthcare Content System: Actionable Data © 2014 Health Catalyst www.healthcatalyst.com Ask yourself this question: What practices are really going to affect the outcome that we want to change?” Then identify the relevant best practices. Incorporating this evidence-based knowledge into your analytics is what we at Health Catalyst call a content system. Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
  9. 9. A content system involves applying evidence-based best practices to care delivery. By systematically incorporating content into your improvement program, you can be sure that your interventions focus on what’s actionable and relevant. © 2014 Health Catalyst www.healthcatalyst.com Healthcare Content System Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
  10. 10. A good analogy is predicting the weather. Consider that we no longer refer to the “Farmer’s Almanac” for our source of weather planning information. Science and technology has pushed aside the almanac because measureable data analytics beats the mystics and folklore of days past. The same should apply to healthcare. © 2014 Health Catalyst www.healthcatalyst.com Healthcare Content System Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
  11. 11. If you’re setting out to improve heart failure readmissions, a good analytics partner will already have these pieces of the content system in place: Evidence-based definitions of the target population Best practices for reducing heart failure readmissions © 2014 Health Catalyst www.healthcatalyst.com Evidence-based Medicine Don’t Do All the Groundwork Yourself Process metrics for these practices that must be tracked Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
  12. 12. The Healthcare Deployment System: Engaging People to Drive Sustainable Improvement The deployment system is the people portion of any analytics endeavor. It is how content-driven analytics are translated into care improvement and how it scales across an organization. It involves working with stakeholders throughout the enterprise to establish organizational structures that drive sustainable change. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
  13. 13. The Healthcare Deployment System: Pillars of an Effective Deployment System PILLAR ONE Permanent, Dedicated Teams Permanent workgroups tackle a specific clinical area, such as C-sections or heart failure. Typically consists of a physician, a nurse, various operational roles, and technical staff. They should be cross-functional— operational personnel working with technical staff. © 2014 Health Catalyst www.healthcatalyst.com clinical and Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
  14. 14. The Healthcare Deployment System: Pillars of an Effective Deployment System The workgroup determines how to implement improvement. This effort is based on data analysis by the technical staff and applies the clinical and scientific knowledge of the rest of the team. The team builds the first aim statement around best practice for improving a specific data point such as C-section—length of stay. © 2014 Health Catalyst www.healthcatalyst.com PILLAR ONE Permanent, Dedicated Teams Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
  15. 15. The Healthcare Deployment System: Pillars of an Effective Deployment System Workgroups must be permanent and integrated If the team is disbanded once you start seeing gains in improvement, you won’t sustain those gains. Clinical people without access to solid data driving their decisions or technical people without clinical guidance, will not achieve sustainable improvement. © 2014 Health Catalyst www.healthcatalyst.com PILLAR ONE Permanent, Dedicated Teams Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
  16. 16. The Healthcare Deployment System: Pillars of an Effective Deployment System Workgroups must have resource governance. Governance to Prioritize Resources Leadership should take an active role in determining priorities when developing metrics. A guidance team overseeing workgroups evaluates resources and readiness to uncover areas most likely to benefit from improvement. © 2014 Health Catalyst www.healthcatalyst.com PILLAR TWO Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
  17. 17. The Healthcare Deployment System: Pillars of an Effective Deployment System Effective deployment systems apply Agile principles to care improvement. In a workgroup using Agile methodology, the physician, the nurse and the technolo-gist © 2014 Health Catalyst www.healthcatalyst.com work together to find the best way to use data to drive improvement. PILLAR THREE Agile Development Methodology Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
  18. 18. © 2014 Health Catalyst www.healthcatalyst.com Three Systems for Analytics Success in a Healthcare Organization Content System Deployment System Analytics System Clinical Best Practices Content System • Evidence gathering and evaluating knowledge assets (e.g. Order sets) • Starter set value stream maps • Patient safety protocols Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Organizational Deployment System • Team structures • Roles • Fingerprinting system-wide implementation Data Warehouse & Analytics Analytics System • Data driven prioritization • Calculations • Definitions • Enterprise data warehouse • Data visualization
  19. 19. Link to original article for a more in-depth discussion. The Three Systems Critical to Healthcare Analytics Success Building a Successful Analytics Strategy (a free, on-demand webinar, transcript, and slides) Eric Just, Vice President, Technology and Mike Doyle, Vice President © 2014 Health Catalyst www.healthcatalyst.com More about this topic The Best Approach to Healthcare Analytics Tom Burton, Co-founder, Senior Vice President, Product Development The Best Organizational Structure for Healthcare Analytics John Wadsworth, Vice President, Technical Operation Quality Improvement in Healthcare: Where is the Best Place to Start? Eric Just, Vice President, Technology Creating Effective Healthcare Dashboards A Success Story from a large medical center Using Metrics the Right Way Kathleen Merkley, DNP, APRN, Vice President Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
  20. 20. – John Haughom, MD, Senior Advisor, Health Catalyst © 2014 Health Catalyst www.healthcatalyst.com For more information: Download Healthcare: A Better Way. The New Era of Opportunity “This is a knowledge source for clinical and operational leaders, as well as front-line caregivers, who are involved in improving processes, reducing harm, designing and implementing new care delivery models, and undertaking the difficult task of leading meaningful change on behalf of the patients they serve.” Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.
  21. 21. Other Clinical Quality Improvement Resources Eric Just joined the Health Catalyst family in August of 2011 as Vice President of Technology, bringing over 10 years of biomedical informatics experience. Prior to Catalyst, he managed the research arm of the Northwestern Medical Data Warehouse at Northwestern University's Feinberg School of Medicine. In this role, he led the development of technology, processes, and teams to leverage the clinical data warehouse. Previously, as a senior data architect, he helped create the data warehouse technical foundation and innovated new ways to extract and load medical data. In addition, he led the development effort for a genome database. Eric holds a Master of Science in Chemistry from Northwestern University and a Bachelors of Science in Chemistry from the College of William and Mary. © 2014 Health Catalyst www.healthcatalyst.com Click to read additional information at www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation.

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