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Physician Reporting: The Secret to Useable, Engaging Reports

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While working as an internist at an outpatient clinic, I would see physician performance reports that would tell me little more than if I was doing “good” or “bad.” There was no way to know how I compared to others. My colleagues, who also received these reports, and I didn’t trust the numbers either. In short, the reports were useless. Then, I discovered creating reports with a data warehouse. This addresses issues in six ways: 1. There is a cleaner data set and physicians don’t need to worry about fixing the data. 2. It addresses the “but my patients are different” argument. 3. The information is up-to-date. 4. The data is granular and detailed. 5. Physicians take ownership of the data because they are involved in the process. 6. Finally, it saves valuable time. When reports are created this way, physicians can make real change in their behavior and improve patient outcomes.

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Physician Reporting: The Secret to Useable, Engaging Reports

  1. 1. Physician Reporting: The Secret to Useable, Engaging Reports — Dr. Ed Corbett
  2. 2. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Physician reporting As a working health system physician, the most frustrating thing was not patients, IT, or the EMR. It was the physician reporting and performance reports. Most clinicians just add the reports to the stack of other papers on their desk and go back to seeing patients. There had to be a better way.
  3. 3. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Six Ways Physician Reporting Is Made Better with a Data Warehouse Enter the data warehouse, where all the disparate IT sources of an organization can be transformed into a single source of truth. There are six specific ways where the use of a data warehouse improve physician reporting has been used.
  4. 4. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Six Ways Physician Reporting Is Made Better with a Data Warehouse Cleaner Data Set Physicians don’t need to worry about fixing the data after the report is created. Systems and processes put into a data warehouse can address data quality issues, from frontline data entry errors to problems with free text in EMRs. 1
  5. 5. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Six Ways Physician Reporting Is Made Better with a Data Warehouse Addresses the “my patients are different” argument By running a Pareto analysis or Key Process Analysis with the data warehouse and adjusting for disease severity can demonstrate how different (or not different) a physician’s patient population actually is. 2
  6. 6. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Six Ways Physician Reporting Is Made Better with a Data Warehouse Information is up-to-date We can know how we performed yesterday rather than having to rely on months-old data. 3
  7. 7. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Six Ways Physician Reporting Is Made Better with a Data Warehouse Data is granular We can drill down to the individual patient level to see what care has been provided. No longer are reports a three or six month average of an entire patient population. 4
  8. 8. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Six Ways Physician Reporting Is Made Better with a Data Warehouse Building a data warehouse is an organization-wide process involving physician input and feedback from the very start. Dashboards and reporting can be customized to the data physicians need. 5 Physicians have data ownership
  9. 9. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Six Ways Physician Reporting Is Made Better with a Data Warehouse Having trustworthy, clinically relevant data helps to identify areas to improve patient care and be more efficient. It identifies gaps in care and helps to change and improve workflows to correct those gaps. 6 Saves valuable physician time
  10. 10. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Reports that Change Behavior and Improve Outcomes When issues with trust and ownership are addressed, physicians become part of a team that lets them own the data and act. The emphasis is on changing process and behavior, rather than just changing the numbers.
  11. 11. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Reports that Change Behavior and Improve Outcomes With a data warehouse pulling in information from multiple sources like the EMR, billing data, claims data, and scheduling, we could generate an up-to-date list with more confidence in the data.
  12. 12. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Empowering Physicians to Provide Better Care The long-term goal, of course, is better patient care. Data can be a powerful catalyst to changing physician behavior and improving clinical outcomes. Reports generated out of a data warehouse empower us to know exactly how to change our behavior and create a better value for our patients.
  13. 13. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. More about this topic Three Ways Doctors Can Use Patient Data to Get Better Results Dr. John Haughom, Senior Advisor Healthcare Data Should Help Patients Dr. Tommy Prewitt, HORNE LLP A Physician’s Wake-up Call: How Data Saves Lives Dr. Bryan Oshiro, Chief Medical Officer 7 Tips for Increasing Physician Engagement Dr. Kevin Croston, North Memorial Health Care Discovering Patterns in the Data (a free, on-demand webinar, transcript, and slides) Dr. John Haughom, Senior Advisor Link to original article for a more in-depth discussion. Physician Reporting: The Secret to Useable, Engaging Reports
  14. 14. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. For more information: Download Healthcare: A Better Way. The New Era of Opportunity “This is a knowledge source for clinical and operational leaders, as well as front-line caregivers, who are involved in improving processes, reducing harm, designing and implementing new care delivery models, and undertaking the difficult task of leading meaningful change on behalf of the patients they serve.” – John Haughom, MD, Senior Advisor, Health Catalyst
  15. 15. © 2014 Health Catalyst www.healthcatalyst.com Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Other Clinical Quality Improvement Resources Click to read additional information at www.healthcatalyst.com Dr. Ed Corbett joined Health Catalyst in June 2014 as a medical officer. Prior to coming to Health Catalyst he was a physician at Central Utah Clinic. He earned a degree in French from Brigham Young University and earned his medical degree at the University of Texas Health Science Center in San Antonio.

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