Commercial Medical Necessity Edits are Your Key to Fewer Denials

Health Catalyst
Health CatalystData-driven healthcare, technology marketer hyper focused on reducing inefficiences and creating transactional value
© Health Catalyst. Confidential and Proprietary.
Commercial Medical
Necessity Edits are Your
Key to Fewer Denials
© Health Catalyst. Confidential and Proprietary.
Jennifer Bishop
Vice President, Product Content
Kristy Manrique
Director Medical Necessity
Mikki Fazzio, RHIT, CCS
Content Integrity Consultant, Principal
Article
Summary
Healthcare organizations risk losing more than $200
billion annually to denied claims. Of this loss, medical
necessity denials account for $2.5 billion. In response,
providers need a mid-revenue management solution that
includes healthcare claims management, such as medical
necessity edits (MNEs), and ensures claims fall within
acceptable standards. Accounting for MNEs for a broad
range of commercial insurances in addition to Medicare
and state Medicaid MNEs, the Vitalware® by Health
Catalyst medical necessity tool offers a comprehensive,
timely, and accurate solution to help organizations avoid
lost compensation and revenue delays.
© Health Catalyst. Confidential and Proprietary.
Commercial Medical Necessity Edits are Your Key to Fewer Denials
According to a February 2022 report, out of $3 trillion in total claims submitted by
healthcare organizations, insurers denied $262 billion. More than half of those
denials came from commercial health plans, with gaps in healthcare claims
management (medical necessity) responsible for 2% of denied claims. All told,
medical necessity denials cost health systems $2.5 billion yearly.
Healthcare.gov defines “medical necessity” (also known as “medically necessary”)
as “health care services or supplies needed to diagnose or treat an illness, injury,
condition, disease or its symptoms and that meet accepted standards of medicine.”
If health systems bill for care that doesn’t fall within medical necessity criteria, they
risk claim denials and a time-intensive appeals process—in other words, significant
roadblocks to getting paid for the services rendered.
Medical Necessity
© Health Catalyst. Confidential and Proprietary.
Commercial Medical Necessity Edits are Your Key to Fewer Denials
But what exactly are “accepted standards?” And how can providers confidently
know they’re billing for qualifying services or supplies without manually pouring
through billing manuals for every commercial health plan? With today’s medical
necessity edits (MNEs) exceeding 20 million, healthcare organizations can’t
manually navigate the regulatory environment for each claim.
Accounting for MNEs for a broad range of commercial insurances in addition to
Medicare and state Medicaid MNEs (for states with published information), the
Vitalware® by Health Catalyst medical necessity solution offers a comprehensive,
timely, and accurate solution to ease the complexity of claims management. Health
systems can thus capture the benefits of billing within medical necessity criteria
and avoid lost compensation and revenue delays.
Accepted Standards
© Health Catalyst. Confidential and Proprietary.
The Top Three Ways a
Healthcare Claims Management
Solution Benefits Providers
© Health Catalyst. Confidential and Proprietary.
The Top Three Ways a Healthcare Claims
Management Solution Benefits Providers
Billing within medical necessity standards via a healthcare claims
management solution, helps healthcare organizations secure the
following revenue cycle benefits:
1. More revenue—Increases revenue and instance of full payment by
decreasing denials. If organizations don’t have medical necessity insight
upfront, they risk performing a non-qualifying service and being denied
payment.
2. Fewer accounts receivable (AR) days—Reduces delays in submitting the
claim due to inefficient medical necessity processes reduces the
occurrence of rebilling or appealing a claim and aids in timely
reimbursement.
3. Decreased resources spent on the appeals process—Health systems
spend less time and money on writing appeal letters, submitting
additional documentation, and managing the lengthy process of
tracking a claim through an appeals process.
Billing
© Health Catalyst. Confidential and Proprietary.
Getting the Most Out of
Healthcare Claims Management
© Health Catalyst. Confidential and Proprietary.
Getting the Most Out of Healthcare Claims Management
The Vitalware solution features the following key differentiators to help health systems fully leverage
the above healthcare claims management benefits:
 Breadth and depth: Vitalware offers one of the most comprehensive medical necessity tools with the
capability to handle today’s complex edits and process complex code combinations. A proprietary edit
engine processes complex edits (logic loops) that look past the simple code relationship to show that either
additional diagnoses, Healthcare Common Procedure Coding System (HCPCS) codes, or an Advance
Beneficiary Notice of Noncoverage (ABN) are needed. Edits include age, gender, and frequency
requirements when specified.
 Accessibility: Pertinent messaging appears upfront, so users don’t have to manually dig through policy
(e.g., an unlisted code).
 Accuracy: Vitalware delivers more accurate pass/fail results, including messaging derived from the policies.
This means less time spent on research and more accurate reimbursement.
 Timeliness: Frequent automatic updates and no manual updates—including weekly Medicare updates and
monthly commercial updates—make Vitalware the timeliest medical necessity solution.
Vitalware
© Health Catalyst. Confidential and Proprietary.
Remove Roadblocks to
Payment with Healthcare
Claims Management
© Health Catalyst. Confidential and Proprietary.
Remove Roadblocks to Payment with Healthcare Claims Management
Healthcare organizations can significantly
increase the likelihood of receiving
payment for services rendered when they
bill for care and supplies that Medicare
and commercial insurers accept as
medically necessary. However, with
countless illnesses, injuries, and conditions
to track, providers need a healthcare
claims management solution like
Vitalware’s, that’s built into their revenue
cycle process and automatically ensures
billing falls within acceptable standards.
Claims Management Solution
© Health Catalyst. Confidential and Proprietary.
1 New CPT Codes for 2022: This Year’s Need-to-Know Updates
3 Healthcare Price Transparency: Three Opportunities for
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2 Predicting Denials to Improve the Healthcare Revenue
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Commercial Medical Necessity Edits are Your Key to Fewer Denials

  • 1. © Health Catalyst. Confidential and Proprietary. Commercial Medical Necessity Edits are Your Key to Fewer Denials
  • 2. © Health Catalyst. Confidential and Proprietary. Jennifer Bishop Vice President, Product Content Kristy Manrique Director Medical Necessity Mikki Fazzio, RHIT, CCS Content Integrity Consultant, Principal
  • 3. Article Summary Healthcare organizations risk losing more than $200 billion annually to denied claims. Of this loss, medical necessity denials account for $2.5 billion. In response, providers need a mid-revenue management solution that includes healthcare claims management, such as medical necessity edits (MNEs), and ensures claims fall within acceptable standards. Accounting for MNEs for a broad range of commercial insurances in addition to Medicare and state Medicaid MNEs, the Vitalware® by Health Catalyst medical necessity tool offers a comprehensive, timely, and accurate solution to help organizations avoid lost compensation and revenue delays.
  • 4. © Health Catalyst. Confidential and Proprietary. Commercial Medical Necessity Edits are Your Key to Fewer Denials According to a February 2022 report, out of $3 trillion in total claims submitted by healthcare organizations, insurers denied $262 billion. More than half of those denials came from commercial health plans, with gaps in healthcare claims management (medical necessity) responsible for 2% of denied claims. All told, medical necessity denials cost health systems $2.5 billion yearly. Healthcare.gov defines “medical necessity” (also known as “medically necessary”) as “health care services or supplies needed to diagnose or treat an illness, injury, condition, disease or its symptoms and that meet accepted standards of medicine.” If health systems bill for care that doesn’t fall within medical necessity criteria, they risk claim denials and a time-intensive appeals process—in other words, significant roadblocks to getting paid for the services rendered. Medical Necessity
  • 5. © Health Catalyst. Confidential and Proprietary. Commercial Medical Necessity Edits are Your Key to Fewer Denials But what exactly are “accepted standards?” And how can providers confidently know they’re billing for qualifying services or supplies without manually pouring through billing manuals for every commercial health plan? With today’s medical necessity edits (MNEs) exceeding 20 million, healthcare organizations can’t manually navigate the regulatory environment for each claim. Accounting for MNEs for a broad range of commercial insurances in addition to Medicare and state Medicaid MNEs (for states with published information), the Vitalware® by Health Catalyst medical necessity solution offers a comprehensive, timely, and accurate solution to ease the complexity of claims management. Health systems can thus capture the benefits of billing within medical necessity criteria and avoid lost compensation and revenue delays. Accepted Standards
  • 6. © Health Catalyst. Confidential and Proprietary. The Top Three Ways a Healthcare Claims Management Solution Benefits Providers
  • 7. © Health Catalyst. Confidential and Proprietary. The Top Three Ways a Healthcare Claims Management Solution Benefits Providers Billing within medical necessity standards via a healthcare claims management solution, helps healthcare organizations secure the following revenue cycle benefits: 1. More revenue—Increases revenue and instance of full payment by decreasing denials. If organizations don’t have medical necessity insight upfront, they risk performing a non-qualifying service and being denied payment. 2. Fewer accounts receivable (AR) days—Reduces delays in submitting the claim due to inefficient medical necessity processes reduces the occurrence of rebilling or appealing a claim and aids in timely reimbursement. 3. Decreased resources spent on the appeals process—Health systems spend less time and money on writing appeal letters, submitting additional documentation, and managing the lengthy process of tracking a claim through an appeals process. Billing
  • 8. © Health Catalyst. Confidential and Proprietary. Getting the Most Out of Healthcare Claims Management
  • 9. © Health Catalyst. Confidential and Proprietary. Getting the Most Out of Healthcare Claims Management The Vitalware solution features the following key differentiators to help health systems fully leverage the above healthcare claims management benefits:  Breadth and depth: Vitalware offers one of the most comprehensive medical necessity tools with the capability to handle today’s complex edits and process complex code combinations. A proprietary edit engine processes complex edits (logic loops) that look past the simple code relationship to show that either additional diagnoses, Healthcare Common Procedure Coding System (HCPCS) codes, or an Advance Beneficiary Notice of Noncoverage (ABN) are needed. Edits include age, gender, and frequency requirements when specified.  Accessibility: Pertinent messaging appears upfront, so users don’t have to manually dig through policy (e.g., an unlisted code).  Accuracy: Vitalware delivers more accurate pass/fail results, including messaging derived from the policies. This means less time spent on research and more accurate reimbursement.  Timeliness: Frequent automatic updates and no manual updates—including weekly Medicare updates and monthly commercial updates—make Vitalware the timeliest medical necessity solution. Vitalware
  • 10. © Health Catalyst. Confidential and Proprietary. Remove Roadblocks to Payment with Healthcare Claims Management
  • 11. © Health Catalyst. Confidential and Proprietary. Remove Roadblocks to Payment with Healthcare Claims Management Healthcare organizations can significantly increase the likelihood of receiving payment for services rendered when they bill for care and supplies that Medicare and commercial insurers accept as medically necessary. However, with countless illnesses, injuries, and conditions to track, providers need a healthcare claims management solution like Vitalware’s, that’s built into their revenue cycle process and automatically ensures billing falls within acceptable standards. Claims Management Solution
  • 12. © Health Catalyst. Confidential and Proprietary. 1 New CPT Codes for 2022: This Year’s Need-to-Know Updates 3 Healthcare Price Transparency: Three Opportunities for Transformation 2 Predicting Denials to Improve the Healthcare Revenue Cycle and Maximize Operating Margins Here Are Some Articles We Suggest Additional Reading 4 2022 Healthcare Reimbursement Changes Reinstating Significant Inpatient Coverage 5 Hospital Chargemaster Basics: What It Is, How It Works, and Why It’s So Important