The document discusses how to prepare library staff for an upcoming change to a new single integrated library system. It identifies four common reactions to change as passive resistance, active resistance, passive acceptance, and active acceptance. The best approach is active acceptance. The document also provides 10 ways for management to help staff deal with change, such as communicating clearly, explaining the reasons for change, involving staff in the process, innovating, staying excited, being patient, countering resistance, admitting limitations, accepting failure, and having fun.