Software Attributes of an Enterprise Social Network (ESN)                                  Search                  Externa...
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Attributes of an Enterprise Social Network

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At Headshift Asia Pacific we follow a user-centred design methodology, so our natural tendency is to shy away from feature lists. But in the interests of trying to describe what the software attributes of an enterprise social network could include, we have created this map - we suggest you to use this in an exploratory way, to help you decide what an enterprise social network will look like in your organisation. See this post for more http://www.headshift.com.au/our-blog/2012/08/30/what-is-an-esn/

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Attributes of an Enterprise Social Network

  1. 1. Software Attributes of an Enterprise Social Network (ESN) Search External Rich user content profiles Personal Recognition & filters & SharePoint rewards subscriptions & Intranet Rich media integration Activity Recommend- content streams ations support Content management Line of Communitybusiness app Workflow integration Employees analyticsCross-platform Backend Social media Task & project & device management analytics support User Groups & Public social management permissions networks Unified comms External users or Service desk Customers networks Business integration Partners Social CRM James Dellow, Headshift Asia Pacific August 2012

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