S   U   C   C   E   S   S   S   T   O   R Y“When we virtualized behind                   Seattle Children’sthe Virtual Sto...
S   U   C   C   E   S   S    S   T   O   R Y                                                                              ...
S   U   C   C   E   S   S   S   T   O   R Y                                                                               ...
S   U   C   C    E   S   S       S   T    O   R YHitachi Tiered Storage Manager joins the                         to our e...
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Hitachi data systems and seattle childrens success story


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Hitachi storage technologies support mission-critical virtual desktop infrastructure at Seattle Children's Hospital.

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Hitachi data systems and seattle childrens success story

  1. 1. S U C C E S S S T O R Y“When we virtualized behind Seattle Children’sthe Virtual Storage Platform, INDUSTRY Healthcarewe gained a single centralizedlicensing center, one set of SOLUTIONS Enterprise Platform, File and Content, Modular Platformtools to manage tasks and one Hardware — Hitachi Virtual Storage Platform, Hitachi Adaptable Modular Storage 2100, Hitachi NAS Platform 3080, powered byrefined, enterprise-ready repli- BlueArc®cation solution — one platform Software — Hitachi Dynamic Tiering, Hitachi Tiered Storage Manager,to do it all. ” Hitachi Command Suite, Hitachi Tuning Manager Services — Planning, design and deployment services provided byRichard Carter Hitachi Data Systems Global Solution ServicesLead Storage EngineerSeattle Children’s
  2. 2. S U C C E S S S T O R Y 2 subspecialties. These include all flavors ofAt the Heart of Seattle Children’s Mission-critical VDI Microsoft Windows, IBM® AIX® and z/OS®, Linux, OpenVMS, XenServer and VMware.Deployment Pump Hitachi Storage Technologies Additionally, IT manages a 5,500-strong personal computer environment and theSeattle Children’s is a highly specialized hospital, research and data for the hospital’s overarching opera-foundation group responsible for saving lives and improving health- tional systems, including Cerner clinical, Epic revenue and patient systems, GE pic-care for children. To ensure reliability for its 24/7 virtual desktop ture archiving and communication systemsinfrastructure (VDI) deployment, Seattle Children’s relies on the (PACS), and Microsoft Exchange Server. The organization has a primary data centercentralized simplicity, performance and versatility of Hitachi Virtual as well as a smaller center used for proof-Storage Platform and Hitachi NAS Platform*1. of-concept efforts and disaster recovery. When the IT department embarked uponThree words capture the focus of Seattle physicians and medical professionals, and an enterprise-wide VDI strategy, the goalChildren’s: hope, care, cure. For more than functions as the primary teaching, clinical was to incorporate best-of-class hardware,100 years, the hospital has specialized in and research site for top ranked University of software and networking gear to ensuremeeting the unique physical, emotional Washington School of Medicines Department a flawless deployment. Cisco SAN switchand developmental needs of children, of Pediatrics. fabrics, including Cisco MDS 9509 Multilayerfrom infancy through young adulthood. Directors, and end-to-end Citrix VDI com-Ranked among America’s best children’s Wanted: Best-of-class VDI ponents from hypervisor to virtual image,hospitals by U.S. News & Word Report Deployment including XenDesktop and XenServer, lay themagazine, Seattle Children’s provides Seattle Children’s is an exceedingly pro- foundation for a high-performance virtu-world-class clinical care with nearly 60 gressive healthcare organization, delivering alization environment. As it came time to con-pediatric subspecialties, and is internation- the utmost critical services and diag- sider storage, the IT department needed toally recognized for pioneering pediatric nostics. Ensuring uninterrupted access replace a legacy storage system with newermedical research and achieving extensive to its information is equally vital. Patient technologies, simpler administration and thegrant funding. records, cutting-edge research data and highest I/O available.With a 254-bed facility in Seattle, Washington, transactional accounts must be available “When we jumped with both feet intoas well as several additional outlying care and anywhere, anytime across this constantly this level of critical VDI project, we wentresearch locations, Seattle Childrens serves changing and growing healthcare entity. with the best in class for all components,a 4-state area. Expansion plans will bring a The IT department at Seattle Children’s including storage. We wanted to looknew hospital wing by 2013 with another 80 supports more than 800 server systems, at storage from a ‘greenfield’ perspec-beds for cancer and critical care patients both physical and virtual, and applications tive: a targeted, uncomplicated solutionand a new Emergency Department. Seattle dedicated to the unique nature of medical that would deliver rock-solid reliability forChildrens employs over 4,900 highly trained1Hitachi NAS Platform is powered by BlueArc®, which was recently acquired by Hitachi Data Systems. “We wanted to look at storage from a ‘greenfield’ perspective: a targeted, uncomplicated solution that would deliver rock-solid reliability for the VDI [virtual desktop infrastructure] initiative as well as future data growth.” Wes Wright Vice President and CTO Seattle Children’s
  3. 3. S U C C E S S S T O R Y 3the VDI initiative as well as future data A Healthy VDI Initiative move data throughout virtual tiered storagegrowth. We chose Hitachi Data Systems for block, file and content data. Combined Seattle Children’s installed Hitachi Virtualfor outstanding reliability, performance, with Hitachi Command Suite v7, which de- Storage Platform in its primary data centertechnologies and price,” says Wes Wright, livers a comprehensive management suite to function as the centralized storage solu-vice president and chief technology officer for this environment, VSP helps Seattle tion. A portion of this centralized storageat Seattle Children’s. Children’s unify and simplify administrative is delivered via a dual-node Hitachi NAS tasks across the storage enterprise for the Platform (HNAS) 3080 cluster. To simplifySuperior Solution Simplifies and highest levels of operational efficiency. the Seattle Children’s Citrix VDI serverUnifies Storage environment, which requires both block “Now, we can scale extensively and sim-Hitachi Data Systems became the storage (SAN) and file (NAS) based storage, HNAS ply, going deep by externalizing storage,partner of choice for Seattle Children’s VDI 3080 provides the dual-enterprise support wide with our drive count and up for per-endeavor only after thorough and meticu- capability via a single platform. formance with the capabilities of the pro-lous investigation of potential solutions. cessors. And the Virtual Storage PlatformThe IT team at Seattle Children’s spent “Citrix uses its own provisioning services lets us go to very granular levels so we cantime talking with Gartner senior analysts, to handle read images. This creates a pool grow as needed and better meet planningmaking reference calls and engaging of servers, but not a cluster, so we had all horizons and grow to meet future needs,”Advanced Systems Group to further vet these discrete servers. We wanted a file says Wright.possible choices and vendors. Advanced service device in place to read a commonSystems Group is a national open systems image rather than read from each server. To further orchestrate a highly efficient dataintegrator and consulting services com- The HNAS 3080 offered us very high pattern for VDI access, Seattle Children’spany that focuses on providing customized performance and reliability to present read had its VSP configured with varyingand comprehensive solutions for Fortune images and really simplifies administration performance-level disks, including SAS500 companies with mission-critical busi- of those shared images,” Carter says. for mostly supporting the HNAS-to-Citrixness applications. servers, and solid state disks (SSD) to The Seattle Children’s VDI implementa- sustain hot blocks for the most frequentlySeattle Children’s selected Hitachi Virtual tion will eventually reach 5,000 users. To accessed data. “At this level of data stor-Storage Platform (VSP), an economically date, 2,000 thin client and zero client VDI age demands, there could be hundredssuperior storage architecture designed devices have been deployed. As each of hard disks required to service all theto swiftly address dynamic data environ- virtual desktop device boots up, it pings performance requirements. Using Dynamicments with one platform and many cost VSP in the primary data center to obtain its Tiering, we were able to create a very ef-efficiencies. “The Hitachi solution was able virtual image. ficient and suitable mix of storage disk onto meet all our needs for the VDI project At its secondary location, Seattle the Virtual Storage Platform to substantiallyas well as the larger vision for centralized Children’s installed a VSP in front of a reduce the cost per virtual desktop whilestorage and disaster recovery. We wanted Hitachi Adaptable Modular Storage 2100 ensuring optimized data access across thethe potential for data center consolidation, (AMS 2100). This allows storage to con- VDI user environment,” says Carter.the ability to reduce management tools nect through the VSP and access the vir-and a way to seriously uncomplicate the Seattle Children’s is also using path-aware tualization layer, thereby facilitating a singlestorage environment,” says Wright. Hitachi Tuning Manager for end-to-end common replication solution for address- visibility and performance management, toHitachi Data Systems Global Solution ing disaster recovery. Hitachi Universal view status, create daily reports and stayServices was involved in the planning and Replicator software assists with simplified atop expansion thresholds. “Tuning Managerdesign of the storage solution and help- asynchronous data replication across keeps us very much apprised of currenting with the virtual desktop deployment. internal and externally attached storage situations, so we know where the VDI is at“The Hitachi staff helped with disk layout, for resilient business continuity without any given time. Testing had shown that eachusage, designing dynamic pools and tier- the need for redundant servers or replica- virtualized desktop consumes about 12 I/O:ing, configuration, storage virtualization, tion appliances. that’s about 12,000 I/O per 1,000 machines.and [they] provided top-notch knowledge Hitachi Virtual Storage Platform provides We will grow to 6,000 virtual desktops, andtransfer for all the software features,” adds 3-dimensional scaling to dynamically this Hitachi environment gives us confidenceRichard Carter, lead storage engineer for scale up, out and deep. VSP uses Hitachi that we’ll have no problems sustaining VDI,”Seattle Children’s. Dynamic Tiering to manage external stor- Carter furthers. age resources as a whole and dynamically
  4. 4. S U C C E S S S T O R YHitachi Tiered Storage Manager joins the to our end users and the Hitachi package is as maintenance and cost containment,software lineup on VSP for easy execution definitely part of that success,” says Wright. and about 50% less footprint, cooling andof volume-based movement of data accord- power consumption costs, along with 65% “And of course data storage continues toing to policy and value, helping to optimize less for the AMS 2100. And since we now grow, and keeping up always has its chal-storage utilization. “We don’t always know have centralized storage operations through lenges. We anticipate 35% storage dataexactly what a new system might need. Tiered the VSP, we don’t have to hire additional growth per year, stored in state, and we’reStorage Manager allows us to adapt to the storage staff. We’re doing far more work heading toward half a petabyte of managedfinal requirements of the system and make with fewer resources. We’re also able to put storage. Before the Hitachi solution, we hadadjustments throughout the system’s lifespan. highest performance where we need it, and to manage the licensing of different softwareWith current storage, we might later need to everything else on a more affordable tier,” in different places, managing discrete solu-move it to or from mission-critical storage he details. tions and new feature sets, and wanted totiers, or adjust the performance and avail- get away from that model. When we virtual- Carter considers the storage environment toability as roles change. It only takes a couple ized behind the Virtual Storage Platform, we still be in a transitional period, as migrationsof minutes to schedule migrations between gained a single centralized licensing center, are completing and other initiatives are inAMS 2100 and VSP internal storage, or to go one set of tools to manage tasks and one flight. “We have all of these next-generationfrom midrange quality to Tier 1 performance,” refined enterprise-ready replication solution technologies and feature sets under anCarter continues. — one platform to do it all,” adds Carter. overarching storage umbrella. This allows us to operate a Tier 1, very highly avail-One Platform, Many Efficiencies From a cost-efficiency perspective, Carter able device many times easier than we didSince deploying the Hitachi solution, the cites a lower total cost of ownership for before. And we haven’t yet begun to realizeSeattle Children’s IT department has already the Hitachi products than other solutions the full potential of the benefits provided byrealized many of its goals. “We wanted to considered. “We embedded the storage the Virtual Storage Platform,” he concludes.ensure that we could operate a dynamic requisition in the overall VDI project costs,24/7 environment with zero disruptions to and the return on investment for the VSPour customers. With the previous environ- has shown very well. But the biggest returnsment, it was such a coordination effort to so far have been on operational costs, suchhandle the effects of change. Now, we havea highly resilient and efficient IT enterprisethat allows us to take on big changeswithout the worry of sustaining them. TheVDI implementation has had a huge impactCorporate Headquarters Regional Contact Information750 Central Expressway Americas: +1 408 970 1000 or info@HDS.comSanta Clara, California 95050-2627 USA Europe, Middle East and Africa: +44 (0) 1753 618000 or info.emea@HDS.comwww.HDS.com Asia Pacific: +852 3189 7900 or hds.marketing.apac@HDS.comHitachi is a registered trademark of Hitachi, Ltd., in the United States and other countries. Hitachi Data Systems is a registered trademark and service mark of Hitachi, Ltd.,in the United States and other countries.IBM, AIX and z/OS are registered trademarks of International Business Machines Corporation.All other trademarks, service marks and company names in this document or website are properties of their respective owners.Notice: This document is for informational purposes only, and does not set forth any warranty, expressed or implied, concerning any equipment or service offeredor to be offered by Hitachi Data Systems Corporation.© Hitachi Data Systems Corporation 2012. All Rights Reserved. SS-331-A DG January 2012