Life Of A Travel Agent


Published on

Published in: Travel, Business
  • Be the first to comment

No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide

Life Of A Travel Agent

  1. 1. Life of a Travel Agent the challenges & privilleges
  2. 2. Life of a travel agent the challenges & privilleges The Privilege of being a travel agent The life of a travel agent is built on a set of ideas. Selling tours is just a small part. Countless hours are spent on strategizing, building and promoting a trip. And although the rewards are less, each effort is motivated by passion. Simply because understanding travel and its power to change the world is an overwhelming realization. When we comprehend that the strife that grips the world can be lessened or cured by appreciating the diversity of faiths, cultures and the world in general, creating journeys is an honor; a rare privilege that only a few enjoy. Having considered that greater vision which almost all travel agents live with, we do all we can to perfect this craft, simply because 1 we love the very idea of travel. Travel Agents are restless beings. We constantly look for new ways to develop our approach to tourism and to perfectly adapt to the huge amount of tourist influx all around the world. Sometimes it is a daunting job and endless hours are spent understanding and carving out every detail with precision. This meticulous job gets to most of us sometimes. But the hard work pays off and our understanding of travel and the hard work it commands are overcome by a sense of respite as we see the spark and thrill among our travelers and realize how even by a small measure it has begun to change the world. It is in such times, we often consider what makes a travel agent better to serve the greater purpose of creating journeys and understanding this great privilege more. There are among travel agents many unusual qualities, a few of which are worth discussing.
  3. 3. Life of a travel agent the challenges & privilleges Knowledge of Local Places Knowledge of local places cannot be achieved without appreciating what is around you. One must understand the best thing about a destination. It varies with places but a greater understanding of local places is of utmost importance. This will immerse the traveler with greater sensitivity for different cultures. You haven’t traveled well if you haven’t understood the local culture and it’s enriching essence. That is why a good travel agent must be able to transfer the same sense of appreciation to a traveler. But this is a tedious process which involves research, constant updates 2 and knowledge of cultures, anthropology, history and sometimes architecture too. However hard work pays off and this is evident on the faces of all the travelers who are in your hands. Traveling is all about seeing and learning and it’s a privilege to be the source of that enriching travel experience. Personal Attention Each traveler is special. He/she deserves that special attention and care. Like all businesses a travel operator must think of a client’s benefits before he can calculate his own profits. One must also understand the amount of planning, the funds, and the continuous desire that a traveler considers before embarking on a journey. And he/she travels miles to be in the place where he/she always wanted to be. Personal attention, a sense of care and an allowance for comfort cannot be undermined during a trip. These are traits of hospitality that say a lot about how much you appreciate travelers and this industry. It is in a profound way, a belief in care, understanding and the entire idea of travel. This is why you receive repeat travelers.
  4. 4. Life of a travel agent the challenges & privilleges Experience One cannot become a travel agent without some experience. Granted, everyone is a first timer once. But this is a job that requires time, patience and research. More travel agents have spent decades in this industry and know how to conduct tours like the back of their hands. And that is what travelers seek when they book a tour. Sometimes travel agents get a large group of travelers. Providing each one with personal attention and in case of problems during a trek or an expedition could prove to be hazardous. And unexpected occurrences cannot be overlooked. Political turmoil, flight delays, accidents etc could very well be part of travel. During such situations, one can count 3 on nothing other than pure experience. Infrastructure Proper infrastructure is important to manage and organize holiday packages. Good Infrastructure is beneficial for strenuous tours which are sometimes very demanding especially in the Himalayas. Focus must be made on taking the hassles and tedium out of travelling for a traveler, so that he/she may enjoy everything around with a carefree mind. Right from Airport pickups to hotels, transports and until departures, travelers must be taken care of in a stress free environment. This can happen only when you have the right infrastructure. Developing infrastructure too, takes a lot of time and effort with careful planning. A travel agent is incomplete without proper infrastructure.
  5. 5. Life of a travel agent the challenges & privilleges Expertise Expertise comes from hiring the best staff and it also comes from experience in the field of travel. Expertise helps take out all the hassles of a journey from the mind of a traveler; simply because with expertise by the side of a travel agent, any problem and any hindrance can be solved immediately. Expertise also ensures the safety of a traveler which is imperative. One must have tour leaders who are all trained in first aid and crisis management. Whilst trekking, food preparation and hygiene must be given top priority. Right from the initial correspondence, booking, conducting tours and departure, expertise will be appreciated and choosing the right personnel for the right 4 job is key to the success of a travel agent. Responsible Travel Responsible Travel/Tourism comes from loving the idea of Travel and understanding its impact on nature, ecology and local people. It is about appreciating many different cultures and nature itself and how we owe something to the things that give us pleasure. A good travel agent always arranges for travelers to connect in a way with local people and make them understand the economy and the ecology surrounding them. In a way Travel Agents must seek to minimize negative impacts of the environment and society and think of ways to raise the economic benefits of the local communities. Travel agents must be culturally sensitive and respect the impacts of relations between the tourists and the locals.
  6. 6. Life of a travel agent the challenges & privilleges Guided by Greater Vision Words like excellence, comfortable, luxury, affordable and exclusive are thrown about by travel agents with reckless abandon. Not a lot of travel agents talk about the other benefits of travel. But a few understand that what one travels for makes all the difference. All travel agents and the work they do must be guided by a greater vision. Visions vary, of course but they must be based on a set of principles and ethics. Creating journeys is the best way to bring people closer to each other and that privilege must always be appreciated. Most agents believe in the great, sometimes transformative, always educational value of travel. We must always understand that traveling is the only way to cure 5 the world from the hatred and differences that dominate our relationships. Passion Travel agents are most passionate about creating journeys and providing more than what a traveler normally expects during a trip. During a trip, the travel agent manages the details so that one can relish all the experience without any hassles or the need to research. Because research and hassles are already considered by the travel agent, trips become easy and pleasurable.
  7. 7. Life of a travel agent the challenges & privilleges Creative Approach Almost all travel agents sell similar trips because the routes are the same! However there are some trips that are unique to each travel agent. These are the ones that are meticulously planned and researched so that travelers can find something different each time they journey to a destination. While some believe in adventure and some in practices that show more of culture, the unique trips are something that is closer to the heart of a travel agent who creates them. This creative approach while taking longer to craft and harder to create, almost always ensures a quality product. While this approach to creation of a new and viable trip is a virtue rare among agents- it is vital to a first 6 class product. The Best Itinerary A travel agent must sell an Itinerary that is best suited to a traveler and not the one that he wants to desperately sell someone. Understanding the needs and requirements of a traveler are of utmost importance in this business. This is done with research and knowing where a particular traveler will enjoy the most. A travel agent must always consider an enquiry with detail and offer the best choices.
  8. 8. Life of a travel agent the challenges & privilleges Real life Testimonials Several years ago, I traveled half way across the world to experience the beauty and majesty of Nepal. The people, culture and splendor of Nepal remain a part of me to this day. I was lucky enough to have been guided by Himalayan Dreams through the Annapurna Circuit. Himalayan Dreams's showed me the ways of his unforgettable country and her people. My trip to Nepal made an everlasting impression on my life and Himalayan Dreams was a very important part of that experience. I hope to make it back one day to see my friend again and enjoy the beauty of the Himalayan country. If you are planning a trip to Nepal, Himalayan Dreams to guide you through his homeland will make your trip that much more of a meaningful journey. Steve Heinz 7 President at Heinz Enterprises, Inc. USA Himalayan Dreams did perfect job in organizing our trip including our wishes so we could enjoy a perfect 2 persons trip to Tibet (Mt. Kailash - Lhasa - Namtso). We will not hesitate to recommend you and your company Himalayan Dreams to our friends + colleagues. Best wishes. Dr Karin and Stephan AUSTRIA Thank you so much HIMALAYAN DREAMS professional team for the wonderful experience from the moment we landed until departure, everything was well organized. Nepal is a beautiful country with wonderful scenery. Our drive to Pokhara was breathtaking, the sunrise over the Annapurna was amazing, and trekking gave us an interesting experience on Nepal life. It was fantastic having on the different cultures and religions and hope to see tourism grow. Both Guru and Paras were awesome tour guides and we were kept in great company. They made the experience ever better. Looking forward to seeing you soon and explore more of the Nepal culture all around and hopefully cross border to Tibet and Bhutan. Thank you very much. Sarah Maradooni UAE.
  9. 9. We face these challenges because we respect this privilege Post Box 25551 Kathmandu, Nepal. Ph +977-1-4442812/4428746/4362706 / Email: w w w. h i m a l aya n d re a m z . co m