HDI Capital Area December 6 2012 Meeting and HDI Corporate Updates

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HDI Capital Area Meeting

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HDI Capital Area December 6 2012 Meeting and HDI Corporate Updates

  1. 1. Welcome!   Updates  from  HDI  Capital  Area   and  HDI  Corporate     2/12/14   December  6,  2013     ©2013  HDI.  All  rights  reserved.  
  2. 2. Updated  Agenda   10:30  to  11:00am:  RegistraAon,  Networking,  Open  Bar   11:00  to  11:30pm:  Welcome,  Vendor  and  Officer  RecogniAon,   Hope  Project   11:30  to  12:30:  Lunch  Served  (2  Courses),  Open  Bar   12:30  to  1:00pm  Candidate  IntroducAons   1:00  to  1:15pm:  Break,  Open  Bar   1:15  to  2:15pm:  Keynote  –  Doug  Nielsen   2:15  to  2:30pm:  Break,  Open  Bar,  Dessert  and  Coffee  served   2:30  to  3:30pm:  Candidate  IntroducAons   3:30  to  3:45pm:  Analyst  &  Desktop  Technician  of  the  Year   Winners  Announced   3:45  to  4:00:  Closing  Remarks  and  Prize  Drawings**   **  Must  be  present  to  win  –  great  prizes  include  HP  Tablets!  
  3. 3. Welcome  A9endees  &  Special  Guests!   •  Virginia  Scuderi     –  Founding  President  (2003)   •  •  •  •  •  •  AOY  Nominees   DST  Nominees   Managers/Nominators   Judges   Doug  Nielsen   Vendor  Sponsors  
  4. 4. Thank  You  2013  Sponsors!!    
  5. 5. HDI  Capital  Area  Sponsors   •  Diamond  –  The  MIL   CorporaAon   •  PlaAnum  Plus  -­‐   LanDesk   •  PlaAnum   –  Beyond20   –  EasyVista   •  Gold   –  Robert  Half  Technology   (Global  Sponsor)   –  Bomgar   –  IssueTrak   –  Cherwell   •  Silver   –  Service  Now   –  Time  Warner  Cable   •  Web/Event   –  –  –  –  –  –  IAnvolve   RemedyForce     ReACT   StrataCom   TechnoLava   ArAsys  
  6. 6. Recognizing  the  Capital  Area  Team   •  •  •  •  •  •  •  •  •  •  •  •    Bill  LiberA,  President   Lee  Weekley,  Senior  VP  of  Strategic  Planning;  President  Emeritus   Carol  Fester,  VP  Programs   Robert  Stanley,  VP  Membership   Paulege  Foxx-­‐Dawodu,  VP  CommunicaAons   Earl  Brake,  VP  Finance   Joan  O’Hare,  VP  Special  Programs  &  Vendor  Liaison   KrisAn  Ekanger,  Secretary   Sandy  Seroskie,  VP  Content  and  Public  RelaAons;  President  Emeritus   Jose  Garcia,  Associate  VP  of  Sponsorship     John  Sprague,  Associate  VP  of  Membership   Virginia  Scuderi,  Associate  VP  of  CommunicaAons  
  7. 7. Call  for  Capital  Area  Board  NominaJons     •  NominaAons  due  by  January  6th     –  VP  Programs   –  VP  Membership   –  VP  Finance   –  VP  Special  Programs  &  Vendor  Liaison    
  8. 8. Special  Thank  You   American  FederaJon  of  Teachers   •  Alison  Baylor  Clayton   •  Waleed  Dockery  
  9. 9. The  H.O.P.E  Project    www.hopeprojectdc.org     •  •  •  •  Raymond  Bell,  Founder   Mission   History   HDI  Member  Support  
  10. 10. Awards  Program   2/12/14   ©2013  HDI.  All  rights  reserved.  
  11. 11. Awards  Program   •  Call  for  NominaAons   •  Local  Chapter  Judging   –  ApplicaAon   –  Interviews   –  Scoring   •  Regional  CompeAAon   –  Judging  and  Phone  Interviews   •  Global  CompeAAon   –  Robert  Half  Technology  Sponsors  Conference   RegistraAon   –  In  person  interviews  
  12. 12. Judges   •  •  •  •  •  Earl  Brake,  Department  of  Homeland  Security   John  Sprague,  NASA   Robert  Stanley,  Carey  InternaAonal   KrisAn  Ekanger,  Brookings  InsAtute   Paulege  Foxx-­‐Dawodu,  American  FederaAon   of  Teachers  
  13. 13. CongratulaJons  2013  Analyst  &  Desktop  Nominees!   Shawn  Paylor  -­‐  NASA  /  Ares      Nominated  by:  Carol  Fester   Jaime  Swartwood  -­‐  DISA  Joint  Staff  Support  Center      Nominated  by:  Kasey  Brehme   Steven  Rhoades  -­‐  Erickson  Living  Management      Nominated  by:  Tom  Jones   Hussain  Bahabib  -­‐  The  World  Bank  Group      Nominated  by:  Troy  White   Darrell  Burk  -­‐  Roadnet  Technologies  Inc      Nominated  by:  John  Wajer   Deryle  Foxworth  -­‐  The  MIL  CorporaJon      Nominated  by:  LaTonya  Morgan   Stephanie  Klare  -­‐  George  Mason    Nominated  by:  Teresa  Gibbons   Guardson  Lazarte  -­‐  Mitre      Nominated  by:  Bill  Finley   Gregory  Keys  -­‐  L3  StraJs      Nominated  by:  Melvin  Braswell   Rachael  Li9en  -­‐  L3  StraJs      Nominated  by:  Michael  Eggert   Lyndon  Watson  -­‐  The  World  Bank  Group    Nominated  by:  Troy  White   Eric  Nauman  -­‐  HumanTouch,  LLC      Nominated  by:    Emily  Johnson   Brian  Sullivan  -­‐  HumanTouch,  LLC      Nominated  by:  Emily  Johnson   David  Dunn  -­‐  Time  Warner  Cable    Nominated  by:  Joan  O'Hare   Java  Conyers  -­‐  The  MIL  CorporaJon    Nominated  by:  Andrew  Schneider   Seare  Habte  -­‐  American  University    Nominated  by:  Steve  Kelly   Waleed  Dockery  -­‐  American  Teachers  FederaJon      Nominated  by:  Paulege  Foxx-­‐Dawodu   Syed  Rahman  -­‐  NASA  /  HP      Nominated  by:    Stella  Adesina   Dameon  Green-­‐Stefanick  -­‐  HumanTouch,  LLC      Nominated  by:    Tom  Engleman   Marie  Cintron  -­‐  HumanTouch,  LLC      Nominated  by:  Elsa  Gebreyesus    
  14. 14. Keynote  Speaker   Doug  Nielsen   www.dougspeaks.com  
  15. 15. Thank  You  2013  Sponsors!!    
  16. 16. CongratulaJons  2013  Analyst  &  Desktop  Nominees!   Shawn  Paylor  -­‐  NASA  /  Ares      Nominated  by:  Carol  Fester   Jaime  Swartwood  -­‐  DISA  Joint  Staff  Support  Center      Nominated  by:  Kasey  Brehme   Steven  Rhoades  -­‐  Erickson  Living  Management      Nominated  by:  Tom  Jones   Hussain  Bahabib  -­‐  The  World  Bank  Group      Nominated  by:  Troy  White   Darrell  Burk  -­‐  Roadnet  Technologies  Inc      Nominated  by:  John  Wajer   Deryle  Foxworth  -­‐  The  MIL  CorporaJon      Nominated  by:  LaTonya  Morgan   Stephanie  Klare  -­‐  George  Mason    Nominated  by:  Teresa  Gibbons   Guardson  Lazarte  -­‐  Mitre      Nominated  by:  Bill  Finley   Gregory  Keys  -­‐  L3  StraJs      Nominated  by:  Melvin  Braswell   Rachael  Li9en  -­‐  L3  StraJs      Nominated  by:  Michael  Eggert   Lyndon  Watson  -­‐  The  World  Bank  Group    Nominated  by:  Troy  White   Eric  Nauman  -­‐  HumanTouch,  LLC      Nominated  by:    Emily  Johnson   Brian  Sullivan  -­‐  HumanTouch,  LLC      Nominated  by:  Emily  Johnson   David  Dunn  -­‐  Time  Warner  Cable    Nominated  by:  Joan  O'Hare   Java  Conyers  -­‐  The  MIL  CorporaJon    Nominated  by:  Andrew  Schneider   Seare  Habte  -­‐  American  University    Nominated  by:  Steve  Kelly   Waleed  Dockery  -­‐  American  Teachers  FederaJon      Nominated  by:  Paulege  Foxx-­‐Dawodu   Syed  Rahman  -­‐  NASA  /  HP      Nominated  by:    Stella  Adesina   Dameon  Green-­‐Stefanick  -­‐  HumanTouch,  LLC      Nominated  by:    Tom  Engleman   Marie  Cintron  -­‐  HumanTouch,  LLC      Nominated  by:  Elsa  Gebreyesus    
  17. 17. The  Awards  Go  To….   Guardson  Lazarte     HDI  Capital  Area  Local  Capital  Area  Local  Chapter     Analyst  of  the  Year  2013     Dameon  Green-­‐Stefanick   HDI  Capital  Area  Local  Chapter   Desktop  Support  Technician  of  the  Year  2013  
  18. 18. Next  MeeJng   •  January  16th  –  Dr.  Mat-­‐thys  Fourie  –  The  key   to  Problem  Solving,  Decision  Making  and  Root   Cause  Analysis   •  We  typically  meet  the  3rd  Wednesday  of  the   month  and  most  meeAngs  are  free   •  Visit  www.hdicapitalarea.com  to  register    
  19. 19. Not  a  Member?  Join  Today!   Become  a  Local  Chapter  member  for  just  $75!**     This  individual  local  chapter  membership  is  an  opportunity  to  connect,   network,  and  learn  in  your  own  backyard.     Enjoy  benefits  like:   •  •  •  •  •  •  Agend  local  chapter  and  vChapter  meeAngs   Digital  subscripAon  to  SupportWorld  magazine   Apply  for  HDI  awards   Access  to  the  HDI  Job  Board   Regular  e-­‐newslegers  and  digests   And  much  more!     Join  for  only  $10  today  –  a  $65  savings   See  Robert  Stanley,  VP  Membership  or  email   membership@hdicapitalarea.com     **  
  20. 20. Thank  You  2013  Sponsors!!    
  21. 21. Thank  you  for  all  of  your  support!   Happy  Holidays!  
  22. 22. All  New  Digital  SupportWorld!   •  HDI  is  excited  to  announce  the  upcoming  launch  of  a   new  dedicated  app  that  will  make  it  easier  to  enjoy   SupportWorld  magazine!     •  iOS  or  Android  based  app  to  use  on  your  smartphone   or  tablet.     •  Not  a  mobile  user?  Not  to  worry!  The  desktop   version  will  have  the  same  interacAve  features  you’ll   find  in  the  mobile  version.       QuesAons?  Contact  the  HDI  Customer  Care  Center   Support@ThinkHDI.com  |  800.248.5667  
  23. 23. HDI  Forums   Take  your  networking  power     to  the  next  level  with  HDI  Forums!     •  HDI  Forums  offer  peer  based  learning  and  face-­‐to-­‐face  connecAons  with   others  in  your  industry  or  specific  role.     •  You  will  learn  to:     –  Implement  ITSM  pracAces  consistently  within  your  organizaAon  and   throughout  industry;   –  Get  ideas  on  how  to  help  your  organizaAon  solve  challenges;   –  Benchmark  your  metrics,  and  compare  against  others  in  your  industry;     –  Implement  service  management  policies  and  processes  that  will  make   measurable  changes;     –  And  so  much  more.   Q4  meeAngs  are  happening  soon!  Contact  HDI  at  800.248.5667  or   Forums@ThinkHDI.com  to  learn  how  you  can  join!  
  24. 24. New  Course   •  HDI  announces  a  new  cerAficaAon:              HDI  Problem  Management  Professional         •  The  first  offering  will  be  at  HDI  2014  in   Orlando.     •  Learn  more  by  calling  800.248.5667  
  25. 25. Special  Offer!   Knowledge-­‐Centered  Support  Fundamentals   •  Time  is  running  out!  Register  for  the  Knowledge-­‐ Centered  Support  Fundamentals  cerAficaAon  exam  and   receive  a  free  online  course  with  each  purchase!     •  Add  the  KCS  Fundamentals  exam  to  your  cart  and  enter   promo  code  KCSF13  at  checkout.       *  Hurry!  Offer  Ends  Dec.  31st!  *      Learn  More:  ThinkHDI.com/KCSF13  
  26. 26. HDI  2014  Conference  &  Expo   •  Register  by  January  24,  2014,  and  you  could  save   up  to  $500!     Early  Bird  Discount $200   Alumni  Discount $100 Member  Discount  (Gold  and  above) $200   Save $500     Register  today:   www.HDIConference.com    
  27. 27. Renew  Online!   •  It’s  fast,  it’s  simple,  and  you  can  do  it  in  your   pajamas!   •  You  can  renew  your  membership  online  up  to   ninety  days  before  its  expiraAon  date  through   your  MyHDI  account.       Visit:  www.ThinkHDI.com/Renew     Want  to  renew  early?  Call  the  HDI  Customer   Care  Center  at  800-­‐248-­‐5667!  
  28. 28. Added  Benefit:  Resources  Members   New  benefit  for  Resources  Members:     Get  a  $75  discount  to  a9end   HDI  Annual  Conference!       How  to  get  it?  It  is  automaAcally  done  in  the   shopping  cart  when  you  register  for  conference.       QuesAons?  Contact  our  Customer  Care  Team:   800.248.5667    

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