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Simtelligent: How Cognitive Analytics Is Improving Customer Experience - Business Intelligentsia DC Meetup

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An engaging discussion and demo to learn how you can take advantage of cognitive and real-time analytics to get the most value from your data.

You’ll learn:
* Why cognitive analytics is gaining traction
* Where does traditional analytics fit
* How cognitive analytics can build digital intelligence
* How it can improve customer experience
* What are the steps to use it effectively

About Simtelligent
We help midmarket organizations build cloud-based mobile solutions that deliver an awesome frictionless end-to-end customer experience, increase profit and achieve business growth. Visit: www.simtelligent.com.

About Business Intelligentsia DC
We are a group of like-minded business intelligence and data analysis practitioners and leaders who gather monthly to network, learn about leading methods and tools and share the latest techniques and technologies to enable business executives and leaders to make smarter decisions faster. Visit: bit.ly/dcbintel.

If you are an engaging speaker, BI expert or thought leader and want to propose a suitable topic and demo for a future meetup, contact Hector Del Castillo.

Contact: hdelcastillo@simtelligent.com Connect: linkd.in/hdelcastillo Visit: bit.ly/dcbintel

Published in: Business
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Simtelligent: How Cognitive Analytics Is Improving Customer Experience - Business Intelligentsia DC Meetup

  1. 1. © 2018, H. Del Castillo. All Rights Reserved. bit.ly/dcbusint
  2. 2. © 2018, H. Del Castillo. All Rights Reserved. bit.ly/dcbusint
  3. 3. © 2018, H. Del Castillo. All Rights Reserved. bit.ly/dcbusint
  4. 4. © 2018, H. Del Castillo. All Rights Reserved. bit.ly/dcbusint
  5. 5. © 2018, H. Del Castillo. All Rights Reserved. bit.ly/dcbusint
  6. 6. © 2018, H. Del Castillo. All Rights Reserved. bit.ly/dcbusint
  7. 7. We meet the 1st Thursday of each month at MakeOffices Tysons bit.ly/dcbintel
  8. 8. For More… Hector Del Castillo hdelcastillo@simtelligent.com linkd.in/hdelcastillo bit.ly/dcbintel
  9. 9. + + www.simtelligent.com Business Intelligentsia Meetup August 2018 ©2018 Simtelligent, All Rights Reserved, Approved for non-commercial use with attribution. Commercial use is prohibited. This presentation may contain copyright material owned by other authors. We have made an attempt to make proper attributions. If you feel that we have failed to do so, we would greatly appreciate it if you contact us directly so we can attempt to correct the matter. How Cognitive Analytics is Improving Customer Experience Phillip Simulis Chief Executive Officer Simtelligent
  10. 10. Imagine
  11. 11. 93% of health plan providers say predictive analytics are the future
  12. 12. Cognitive Analytics • Analytics on top of an AI engine. Includes multiple interfaces such as touch and voice • Allows users to interact with their data easier and faster than ever • Improves outcomes and business decisions
  13. 13. Obstacles To Overcome
  14. 14. 16% of health plan providers say they don’t have the budget to invest in predictive tools over the next 5 years
  15. 15. 11% of health plan providers say they don’t have the talent needed to develop applications
  16. 16. CIO or CDO without a budget
  17. 17. Four Healthcare Sectors Services & Facilities Medical Devices, Equipment, and Supplies Pharmaceuticals Medical Insurance and Managing Care
  18. 18. Case Study 1: Healthcare Services and Facilities • 83% of doctors use electronic health records • Track patient health outside of appointments • Reduce operational costs
  19. 19. Case Study 2: Pharmaceuticals Pharmacies + Technology = Increased Revenue
  20. 20. Case Study 2: Pharmaceuticals The Royal Pharmaceutical Society reports pharmacies should: • Shift focus towards providing more services • See helping people as the ultimate goal • Take initiative – drive change • Collaborate with each other and other healthcare professionals
  21. 21. Case Study 2: Pharmaceuticals Transactional based pharmacies are at a distinct disadvantage.
  22. 22. Case Study 3: Medical Devices, Equipment, and Supplies • Remotely monitor status of implants • Eliminate false alarms • Intervene only when needed
  23. 23. Case Study 4: Medical Insurance and Managing Care • Reduce operational costs • Prevent healthcare fraud • Improve patient outcomes
  24. 24. Case Study 5: Food Manufacturing • Reduce operational costs by decreasing downtime • Identify how to increase assembly line efficiency • Increase profit margin
  25. 25. Search-Driven Analytics • Users can seek answers immediately • Alternative to waiting for a dashboard to be created • Voice-integration
  26. 26. Search-Driven Analytics: Additional Benefits • Increased productivity • Easier customer engagement • Real-time data
  27. 27. www.yourcompany.com Cognitive Analytics Demo
  28. 28. Phillip Simulis, PMP, CSM CEO, Simtelligent www.simtelligent.com psimulis@simtelligent.com @SimtelligentInc Simtelligent Simtelligent

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