Understanding Appreciative Inquiry Learning to work, think and be in an appreciative framing Helene C. Sugarman
What is AI? Dynamic Communication 2006
What is AI? AI involves the systematic discovery of  what gives life  to a system when it is most  effective and capable !
AI: <ul><li>Search for the BEST   in: </li></ul><ul><li>people ,  </li></ul><ul><li>organizations  and </li></ul><ul><li>e...
<ul><li>Assumes every  person  and  human system  contains untapped, rich, inspiring   Core Values! </li></ul>Dynamic Comm...
We discover these  core  values  through a  process of  carefully  designed questions :     Inquiry Dynamic Communication ...
  Appreciative! <ul><li>What We Do Well  We identify our strength </li></ul>Dynamic Communication 2006
We ask questions to  discover  our strengths, and what we are doing well!  (called)   Appreciative Inquiry ! Dynamic Commu...
Social Construction   ( Theory - Ken Gergen ) <ul><li>We create those social and  human connections  necessary for us to f...
AI is a Shift <ul><li>“ No problem can be solved from the same level of consciousness that created it.  We must see the wo...
Current Changes : <ul><li>Impact of Globalization </li></ul><ul><li>Values now placed on partnerships, collaboration, shar...
We need a better way to engage everyone’s Intelligence <ul><li>Organizations do not need to be  fixed </li></ul><ul><li>Or...
Cultural Consequences of Deficit Thinking and Acting:  Note:  for more information see Ken Gergen,  Realities and Relation...
Weisbord:   “ Get Everyone involved in improving the Whole System ” Dynamic Communication 2006
Change is happening!(Research)   Positive Image = Positive Action <ul><li>Positive Health Studies </li></ul><ul><li>Pygmal...
HOW do we use AI? <ul><li>By Linking your  Core Values  to your organizational strategy or change agenda, you create your ...
How?   (The Process) Moving Forward Together! <ul><li>We tap into this collective energy  (released through our inquiry) a...
Using this Energy and  Creating our Design  helps us produce  Sustainable Changes Dynamic Communication 2006
Moving the Energy Forward: Transforming the organization ( Last two steps of AI) <ul><li>Design  stage is the How we get f...
Design + Destiny = Transformation! Together they provide the  transformation  of the organization using the energy of its ...
Linking the Positive Core  AI  systematically (and collaboratively )  <ul><li>creates  a  knowledge link  between the orga...
INQUIRY PRODUCES CHANGE <ul><li>CREATES ENERGY! </li></ul><ul><li>BREAKS DOWN BARRIERS </li></ul><ul><li>POWER OF WHOLENES...
Connect Whole Organization to the Positive Core: <ul><li>ELEVATES: </li></ul><ul><ul><li>Positive emotions of hope, joy in...
Whole to Core (con’t) <ul><li>UNDO NEGATIVE PATTERNS: </li></ul><ul><ul><li>Letting go makes negatives irrelevant </li></u...
Whole to Core (3) <ul><li>PROTECTION IN THE FUTURE: </li></ul><ul><ul><li>Increases resilience </li></ul></ul><ul><ul><li>...
When  Everyone  is invited to  participate : <ul><li>We release enthusiastic energy </li></ul><ul><li>We tap into personal...
Transformation <ul><li>Once we have these  sustainable changes,  we help your organization through a  transformation   </l...
The Interview <ul><li>Listen with your mind and your heart </li></ul><ul><li>Take notes -  </li></ul><ul><li>Encourage mor...
How we can choose to be Today <ul><li>Kind </li></ul><ul><li>Courteous </li></ul><ul><li>Thoughtful </li></ul><ul><li>Empo...
Inquiry  is  Change
Sources: <ul><li>www.dynamic-communications.com </li></ul><ul><li>www.aic-dclearningcommunity.com </li></ul><ul><li>www.ap...
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  • Let me introduce a new way of being, thinking and working which involves us at our very best, when we are successful in what we do and think.
  • Ai Slide Presentation

    1. 1. Understanding Appreciative Inquiry Learning to work, think and be in an appreciative framing Helene C. Sugarman
    2. 2. What is AI? Dynamic Communication 2006
    3. 3. What is AI? AI involves the systematic discovery of what gives life to a system when it is most effective and capable !
    4. 4. AI: <ul><li>Search for the BEST in: </li></ul><ul><li>people , </li></ul><ul><li>organizations and </li></ul><ul><li>environments </li></ul>Dynamic Communication 2006
    5. 5. <ul><li>Assumes every person and human system contains untapped, rich, inspiring Core Values! </li></ul>Dynamic Communication 2006
    6. 6. We discover these core values through a process of carefully designed questions : Inquiry Dynamic Communication 2006
    7. 7. Appreciative! <ul><li>What We Do Well We identify our strength </li></ul>Dynamic Communication 2006
    8. 8. We ask questions to discover our strengths, and what we are doing well! (called) Appreciative Inquiry ! Dynamic Communication 2006
    9. 9. Social Construction ( Theory - Ken Gergen ) <ul><li>We create those social and human connections necessary for us to fulfill our human needs </li></ul><ul><li>We create the necessary connections for us to become high performing employees and organizations . </li></ul>Dynamic Communication 2006
    10. 10. AI is a Shift <ul><li>“ No problem can be solved from the same level of consciousness that created it. We must see the world anew.” </li></ul><ul><li>There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle.” </li></ul><ul><li>Albert Einstein </li></ul>Dynamic Communication 2006
    11. 11. Current Changes : <ul><li>Impact of Globalization </li></ul><ul><li>Values now placed on partnerships, collaboration, shared values and participatory planning </li></ul><ul><li>Impact on technology on us communicating </li></ul><ul><li>Organization’s cultures are shifting - from hierarchical command and control to self managed teams </li></ul>Dynamic Communication 2006
    12. 12. We need a better way to engage everyone’s Intelligence <ul><li>Organizations do not need to be fixed </li></ul><ul><li>Organizations are made and imagined </li></ul>Dynamic Communication 2006
    13. 13. Cultural Consequences of Deficit Thinking and Acting: Note: for more information see Ken Gergen, Realities and Relationships, Harvard University Press . <ul><li>“ Fragmentation - break into parts, groups </li></ul><ul><li>“ The Experts Must Know” = </li></ul><ul><ul><li>Dependence </li></ul></ul><ul><ul><li>Hierarchy </li></ul></ul><ul><li>Spirals in Deficit vocabularies </li></ul><ul><li>Closed door Planning </li></ul><ul><li>Breakdown in relationships </li></ul>Dynamic Communication 2006
    14. 14. Weisbord: “ Get Everyone involved in improving the Whole System ” Dynamic Communication 2006
    15. 15. Change is happening!(Research) Positive Image = Positive Action <ul><li>Positive Health Studies </li></ul><ul><li>Pygmalion in Education </li></ul><ul><li>Words Create Worlds: </li></ul><ul><li>Inner Dialogue Research </li></ul><ul><li>Affirmative Capacity and leadership </li></ul><ul><li>Positive Emotions </li></ul><ul><li>Broaden-and Build Theory </li></ul><ul><li>The Emotion of Elevation </li></ul>Dynamic Communication 2006
    16. 16. HOW do we use AI? <ul><li>By Linking your Core Values to your organizational strategy or change agenda, you create your desired future! </li></ul>Dynamic Communication 2006
    17. 17. How? (The Process) Moving Forward Together! <ul><li>We tap into this collective energy (released through our inquiry) as we then create our C ollaborative Design (together)! </li></ul>Dynamic Communication 2006
    18. 18. Using this Energy and Creating our Design helps us produce Sustainable Changes Dynamic Communication 2006
    19. 19. Moving the Energy Forward: Transforming the organization ( Last two steps of AI) <ul><li>Design stage is the How we get from where we are to where we want to be: Our Desired Future + </li></ul><ul><li>Destiny stage is the implementation and evaluation – </li></ul>Dynamic Communication 2006
    20. 20. Design + Destiny = Transformation! Together they provide the transformation of the organization using the energy of its people
    21. 21. Linking the Positive Core AI systematically (and collaboratively ) <ul><li>creates a knowledge link between the organization and </li></ul><ul><li>Life-generating CORE of present and future CAPABILITIES </li></ul><ul><li>THIS IGNITES CHANGE </li></ul>Dynamic Communication 2006
    22. 22. INQUIRY PRODUCES CHANGE <ul><li>CREATES ENERGY! </li></ul><ul><li>BREAKS DOWN BARRIERS </li></ul><ul><li>POWER OF WHOLENESS - </li></ul><ul><ul><li>LEADS TO TRANSFORMATION </li></ul></ul><ul><ul><ul><li>IGNITES UPWARD SPIRAL OF POSTIVE CHANGE </li></ul></ul></ul><ul><ul><ul><li>LEADS TO DESIRED RESULTS </li></ul></ul></ul>Dynamic Communication 2006
    23. 23. Connect Whole Organization to the Positive Core: <ul><li>ELEVATES: </li></ul><ul><ul><li>Positive emotions of hope, joy inspiration </li></ul></ul><ul><ul><li>Raises intelligence </li></ul></ul><ul><ul><li>Expands language of life (internal dialogue) </li></ul></ul><ul><ul><li>Increases appreciative interchange - mutually elevates relationships </li></ul></ul><ul><ul><li>Higher decision making </li></ul></ul><ul><ul><li>Increased collective capacity </li></ul></ul>Dynamic Communication 2006
    24. 24. Whole to Core (con’t) <ul><li>UNDO NEGATIVE PATTERNS: </li></ul><ul><ul><li>Letting go makes negatives irrelevant </li></ul></ul><ul><ul><li>Finishes the residuals of the organization’s negative past </li></ul></ul><ul><ul><li>Differs from traditional work in OD where you share the results of assessments including what is wrong within organization setting up </li></ul></ul><ul><ul><ul><li>additional potential conflict </li></ul></ul></ul>Dynamic Communication 2006
    25. 25. Whole to Core (3) <ul><li>PROTECTION IN THE FUTURE: </li></ul><ul><ul><li>Increases resilience </li></ul></ul><ul><ul><li>Increases over-all health </li></ul></ul><ul><ul><li>Similar to immune system functioning </li></ul></ul><ul><ul><li>These connections create the power which leads to the organization’s transformation ! </li></ul></ul>Dynamic Communication 2006
    26. 26. When Everyone is invited to participate : <ul><li>We release enthusiastic energy </li></ul><ul><li>We tap into personal commitment and buy-in </li></ul><ul><li>We reach all levels of the organization </li></ul><ul><li>We own the changes since we created them! </li></ul><ul><ul><li>This change is ours! </li></ul></ul>Dynamic Communication 2006
    27. 27. Transformation <ul><li>Once we have these sustainable changes, we help your organization through a transformation </li></ul><ul><li>LINKING your Core Power into your desired future ! </li></ul>Dynamic Communication 2006
    28. 28. The Interview <ul><li>Listen with your mind and your heart </li></ul><ul><li>Take notes - </li></ul><ul><li>Encourage more depth </li></ul><ul><ul><li>Ask follow-up questions </li></ul></ul><ul><ul><li>Be silent allow thinking time </li></ul></ul>Dynamic Communication 2006
    29. 29. How we can choose to be Today <ul><li>Kind </li></ul><ul><li>Courteous </li></ul><ul><li>Thoughtful </li></ul><ul><li>Empowering to each other </li></ul><ul><li>Joyful and full of life </li></ul>Dynamic Communication 2006
    30. 30. Inquiry is Change
    31. 31. Sources: <ul><li>www.dynamic-communications.com </li></ul><ul><li>www.aic-dclearningcommunity.com </li></ul><ul><li>www.appreciativeinquiry.case . </li></ul><ul><li>edu/default.cfm </li></ul><ul><li>www.aiconsulting.org </li></ul>Dynamic Communication 2006

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