Lower Cost and Downtime With Managed Print Solutions by HCL Infosystems Ltd.


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Lower Cost and Downtime With Managed Print Solutions by HCL Infosystems Ltd.

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Lower Cost and Downtime With Managed Print Solutions by HCL Infosystems Ltd.

  1. 1. EnterpriseHCL Infosystems Helps a large Private Sector CompanyLower Cost and Downtime With Managed Print Solutions Client Brief The client is Indias largest private sector enterprise with businesses in the energy and materials value chain. Their flagship company is the largest private sector company in India. The clients Group activities span exploration and production of oil and gas, petroleum refining and marketing, petrochemicals, textiles, retail, broadband and special economic zones. The client enjoys global leadership in many of its businesses, being the largest polyester yarn and fibre producer in the world and among the top ten producers in the world in major petrochemical products.
  2. 2. Client Requirements Ÿ Supporting centralized managementThe client wanted to make printing more system of printingmanageable, reduce print cost, and achieve Ÿ Customisable solution fitting theenvironmental benefits in the process. Even clients environmentthe most simple supply orders like printingrelated spares or consumables orders,repairs or installations required dealing withnumerous vendors and service personnel.The client had high volume usage of theirprinting facilities. Challenges faced by thecustomer included low printing quality, highprinting cost, downtime of printers, lowproductivity and less secure printing in theiroffice.Solutions OfferedHCL offered its Managed Print Service (MPS)as a solution to the printing need of thecustomer. The solution included deploymentof 150 Toshiba A3 Multi Functional Devices As part of pre-sales implementation, HCL(MFDs) along with Y-Soft Software. HCL was conducted an on-site assessment and auditable to introduce some new features into the of printing environment at clients office.clients system such as - Usage statistics of the distributed Ÿ Flexibility to cover wide range of infrastructure were gathered. This workgroups provided insights into the overall spares, services and consumables requirements. Ÿ Deployed multiple machines per print Post the analysis, the total output and server document workflow plan was created for Ÿ Generation of printing reports - MFD designing and adapting the new managed wise / user wise / group wise environment seamlessly with HCL MPS. Ÿ User authentication for secured printing The implementation was carried out in a Ÿ Setting work group wise Quotas/Credits, phased manner. The first phase catered to a Easy Credit Enhancement & Integration huge volume of 100 million prints per with Active Directory annum .The existing equipments were Ÿ Job List, Job Preview and information at replaced with Toshiba MFDs integrated fingertips with Print Managed Software (Y Soft). Ÿ Pull Printing with Follow me features Deployment of HCL MPS reduced the total
  3. 3. cost of printing for the client in the following Business Impactways: Ÿ Annualized 30% reduction in TCO Ÿ Elimination of blank pages during during the contract period printing Ÿ Conversion of Capex to Opex; pay per Ÿ Default duplex printing use printing model Ÿ Restriction of colour printing purely Ÿ Decrease in print volume up to 30% based on need Ÿ Physical security for printer access and data management Ÿ Toner Saving mode features Ÿ Paper optimization resulting inHCL also offered end-to-end support for environmental benefitsmaintenance of the MFDs to ennsure Ÿ Better turnaround and stricter SLAs oncomplete customer satisfaction. printer downtime Ÿ Optimized use of MFD fleet Ÿ Enhanced productivity through better workflow processes
  4. 4. About HCL Infosystems HCL Infosystems Ltd. with revenue (LTM) of US$ 1.9 billion (Rs 10,486 crores) is Indias Premier Technology Company and offers a wide spectrum of IT Services and Products ranging from Cloud to Learning Solutions. As a complete IT solutions provider the company offers comprehensive offerings in Enterprise Application Services, IT Infrastructure Managed Services, System Integration, Office Automation Products and Services, Distribution and Support Services. The company operates in both the Consumer and the Enterprise space – offering the latest mobility products and operating in verticals like BFSI, Telecom, and Healthcare respectively. HCL Care, the support and service division of the company has one of the largest and most extensive service networks across the country and provides end to end support services for various IT, Telecom and Consumer Electronics products.HCL Infosystems has one of the largest distribution network of digital lifestyle global brands and an unparalleled robust service network in the country including Tier 2 and 3 cities. Digilife Distribution and Marketing Services (DDMS), a 100% subsidiary of HCL Infosystems focuses on multi brand distribution and offers value added distribution for its partners including strategic consulting services, last mile connect and support in marketing and promotions. HCL Learning a division of the company covers the entire spectrum of education and training requirements across schools, colleges, individuals and enterprises and offers rich learning solutions across these segments. HCL Infosystems MEA (Middle East and Africa), a fully owned subsidiary of HCL Infosystems is part of the emerging markets outreach of the company and focuses on expanding the business in the Middle East and African geographies and provides comprehensive IT solutions to customers across verticals in the region. The company also has robust operations in Singapore with its subsidiary HCL Insys Pte. Ltd gaining traction in the region with its Enterprise solutions including a strong offering in Infrastructure Managed Services. For more information please visit us at www.hclinfosystems.com For more details, please contact us at transform@hcl.com or visit us at www.hclinfosystems.comCopyright @ HCL Infosystems Ltd. All Rights Reserved. Reproduction of this publication in any form without prior permission isprohibited. The names of the actual companies and products mentioned herein may be the trademarks of their respective owners.All content/information present here is the exclusive property of HCL Infosystems Ltd. The content/information contained here isbelieved to be accurate ate the time of publishing. HCL shall not be liable for damage of any kind use of this information, which issubject to change without notice.