Socialytics is HCL’s social media enabling platform, which helps organizations leverage and optimize their social media presence. Socialytics helps organization across their entire life cycle of social journey starting from the time they are trying to establish their presence on social media to monitoring and response for their social communities and finally to help them monetize their social presence.
The key modules of Socialytics are Social Media Monitoring and CRM, BI Reports and Social Campaigns. Some of the key differentiators of Socialytics are its ability to translate the social buzz in domain/customer specific taxonomy and the ability to generate detailed follower profiles.
Connect with us for detailed demo of Socialytics and discover why it should be your preferred choice for social media management.