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Key Challenges of IT outsourcing in Canada

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Today Digital Opportunities and threats pervade every business of an organization. Canadian Information technology services market is expected to grow at a rate 2.2% in 2014 and 2.4% in 2015.The Key drivers include Legacy Modernization, Business Intelligence and Analytics, Cloud Computing, Infrastructure and Data Centre and Mobility

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Key Challenges of IT outsourcing in Canada

  1. 1. IT Outsourcing Market Overview Canada perspective Copyright © 2014 HCL Technologies Limited | www.hcltech.com
  2. 2. CANADA: IT Outsourcing and Offshore Market Overview • Canadian data indicates a greater rate of increase toward growth and innovation and expected to have self-generating, self-sustaining “natural growth” in the coming years • Growth is expected to strengthen from 1.7% in 2012 to 2.4% in 2.0% 2013 2014 [E] 2015 [E] -3.0% 5.0% Canada’s IT Spending Growth 2015 Rates 1.7% 2.0% 2.2% 2.4% 2012 2013 2014 [E] 2015 [E] Canada’s Economic Growth Rates Source – IMF • By 2015, IT budgets will be higher for Canada due to stronger economy, combined with the incremental effect of higher resource and labor costs resulting from collective agreements • By 2015,IT spend Growth rates expected to accelerate by 300 bps Source – HCL Technologies estimates 2 Copyright © 2014 HCL Technologies Limited | www.hcltech.com
  3. 3. CANADA: Key Challenges and Drivers KEY CHALLENGES • Lack of internal Resources such as IT Skills • Cost Pressures • Low Human Resource Mobility • Increasing long term costs • Economic instability KEY INFORMATION TECHNOLOGY TRENDS AND DRIVERS • Focusing on Cost Optimization • Efficiency and Value Generation • Transformation Initiatives • Digitalization • Business Intelligence and Analytics • Legacy Modernization • Cloud Computing • Infrastructure and Data Centre • Mobility • CRM 3 Copyright © 2014 HCL Technologies Limited | www.hcltech.com
  4. 4. HCL Addresses these Changing Priorities KEY SERVICES LOCAL STRENGTHS HCL offerings in Canada include IT outsourcing, offshore services, applications development and maintenance, BPO, infrastructure management, colocation, Legacy Modernization, Infrastructure Services, data center services, software development and Support, engineering services, Business Intelligence and analytics, CRM, Mobility KEY CUSTOMERS HCL has IT-enabled business transformations for 25 Canadian customers, including a global automotive SUSTAINABILITY HCL actively works to address the challenges of the communities and economies in which it operates. It is recognized as a valuable partner to Canadian Enterprises and expertise's in creating strong, enduring relationships supplier, an energy distribution corporation, and one of the country’s largest airlines HCL works on innovative ideas that benefit society at large through initiatives like advisory council which has been awarded the Forrester Groundswell Award in the B2B category — for the trust it fosters between HCL and its customers. CLICK HERE TO KNOW MORE 4 Copyright © 2014 HCL Technologies Limited | www.hcltech.com

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