HCL Whitepaper: HCL's Sustainability Offering


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http://www.hcltech.com/socially-responsible-business/overview~ More Sustainability

Sustainability is an increasingly common theme in the business and trade press, at
conferences, and in everyday conversation. This white paper encourages manufacturers to
integrate sustainability into their corporate strategy to drive economic value add. It reviews
the top environmental issues affecting the manufacturing sector and explains how taking
action on sustainability can help mitigate perennial business challenges.
HCL Technologies, (HCL) has designed and developed a comprehensive sustainability
framework that caters to the specific needs of manufacturing industries. Our vision is to
transform organizations through compliance into economic value add for sustainability.
This approach focuses on building carbon footprints of all GHG emissions across the
entire manufacturing value chain, energy, waste and water management which will help
build better internal control, make reporting easier, accurate and timely, thus, enabling the
organizations to achieve their business goals.

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HCL Whitepaper: HCL's Sustainability Offering

  1. 1. GreenEdgeSustainability for Manufacturing- An HCL Point of View
  2. 2. 2Sustainability for Manufacturers – HCL Point of ViewTable of Contents1. Abstract..............................................................................................32. Sustainability – What it is and why it Matters for Industrial Manufacturers?..................................................................................3 2.1 Background........................................................................................3 2.2 Sustainability: What It Is and Why It Matters..................................3 2.3 The State of Sustainability for Industrial Manufacturing..............43. Challenges for Manufacturers to implement Sustainability Initiatives.............................................................................................54. Sustainability Business Drivers for Manufacturers........................6 4.1 Corporate Drivers..............................................................................6 4.2 Manufacturing Drivers......................................................................75. Strategies to Create Sustainability for Industrial Manufacturers..8 5.1 Sustainability at the plant floor.........................................................8 5.2 Sustainability at the enterprise and value chain level......................86. HCL’s Sustainability Framework for Manufacturing Companies..........................................................................................97. Business Benefits of Sustainability...............................................128. Conclusion.......................................................................................139. References........................................................................................1310. Profiles..............................................................................................14© 2011, HCL Technologies. Reproduction Prohibited. This document is protected under Copyright by the Author, all rights reserved.
  3. 3. 3Sustainability for Manufacturers – HCL Point of View1. AbstractSustainability is an increasingly common theme in the business and trade press, atconferences, and in everyday conversation. This white paper encourages manufacturers tointegrate sustainability into their corporate strategy to drive economic value add. It reviewsthe top environmental issues affecting the manufacturing sector and explains how takingaction on sustainability can help mitigate perennial business challenges.HCL Technologies, (HCL) has designed and developed a comprehensive sustainabilityframework that caters to the specific needs of manufacturing industries. Our vision is totransform organizations through compliance into economic value add for sustainability.This approach focuses on building carbon footprints of all GHG emissions across theentire manufacturing value chain, energy, waste and water management which will helpbuild better internal control, make reporting easier, accurate and timely, thus, enabling theorganizations to achieve their business goals.2. Sustainability – What it is and why itMatters for Industrial Manufacturers?2.1 BackgroundIn recent decades, the expansion of economic activity has been accompanied by growingglobal environmental concerns, such as climate change, energy security and increasingscarcity of resources. In response, manufacturing industries have recently shown moreinterest in sustainable production and have adopted certain corporate social responsibility(CSR) initiatives. Nevertheless, such efforts fall far short of meeting these pressingchallenges. Moreover, improved efficiency in some regions has been offset by increases inconsumption and growth in others.The reduction of greenhouse gas (GHG) emissions has been a top priority forgovernments, and many have adopted long-term frameworks and targets alongside theKyoto Protocol to tackle global warming. Interestingly, the current economic crisis facingcountries has raised public expectations for greater industry efforts to achieve sustainabledevelopment.2.2 Sustainability: What It Is and Why It MattersTraditionally sustainability is understood Triple Bottom Line approach encompassingeconomic, social and environmental dimensions.The economic dimension of theSustainability challenge lies inenhancing profitability, increasingshareholder value and creating wealth Economicw h i l s t a g g r e s s i ve l y p u r s u i n gopportunities for growth.The social dimension of the eq leSustainability challenge is in achieving ui ab ta vihigh rates of economic growth in blorder to enable all sections of society eenhance their quality of life and live bearablewith dignity.The environmental dimension of the Social EnvironmentalSustainability challenge lies in pursuingeconomic growth whilst preservingand enhancing our natural resources. Figure 1: The Triple Bottom Line© 2011, HCL Technologies. Reproduction Prohibited. This document is protected under Copyright by the Author, all rights reserved.
  4. 4. 4Sustainability for Manufacturers – HCL Point of ViewThe sustainability of a manufacturer is measured by the effect of its operations and itsproducts throughout their lifecycle. "Sustainable manufacturing processes deploy the optimal use of material and humanresources for the long term to produce the desired product."This would imply designing products that:? a minimum of energy in their manufacture and end-useconsume?have minimal carbon footprints in their manufacture and end-use?have prolonged useful lives, and modular parts to extend the useful lives of components?are composed of parts that are recyclable and reusable to the greatest extent possible? a minimum of water in their manufactureconsume?are composed of materials that have minimum possible impact on biodiversity? minimal, air, water and other pollutants in their manufacture and end-useproduceITs role in addressing sustainability objectives is limited to Green IT, or reducing the useof energy in data centers. While the savings can be substantial, the fact is that only 2% of allcarbon emissions can be traced to this source. The use of IT lies in addressing theremaining 98% of carbon emissions!One idea in particular the “triple bottom line” shown in Fig. 1 emerged as the business casefor sustainability. This philosophy suggests a more holistic approach that relies on theprinciples of economic prosperity, environmental stewardship and corporateresponsibility. Without metrics to define the achievement of sustainability, success in thisarena cannot be measured.2.3 The State of Sustainability for Industrial ManufacturingThe industrial sector (including mining, agriculture, fishing, and manufacturing) accountsfor 31 percent of total U.S. energy consumption, the largest share of any sector includingtransportation (28 percent), residential (22 percent), and commercial (19 percent). 33Manufacturing accounts for two-thirds of the industrial sector’s energy consumption.Natural gas and traditional electricity accounts for most of the manufacturing sector’senergy sources. While 47 percent of manufacturers reported average progress or bettertowards world-class green and sustainability measurement benchmarks in a recent survey,only 13 percent described their green measurement systems reviews as including regularmonitoring or transparency. Only one-third of the manufacturers surveyed report havingmore than three-quarters of their sales volume from products that are recyclable and/orreusable.Likewise, they are responsible for 36% of global carbon dioxide (CO2) emissions (IEA,2007). Manufacturing industries nevertheless have the potential to become a driving forcefor the creation of a sustainable society. They can design and implement integratedsustainable practices and develop products and services that contribute to betterenvironmental performance. This requires a shift in the perception and understanding ofindustrial production and the adoption of a more holistic approach to conductingbusiness.The environmental impact of industrial production has historically been dealt with bydispersing pollution in less harmful or less apparent ways. Driven in part by stricterenvironmental regulations, industry has used various control and treatment measurestoreduce the amount of emissions and effluents. More recently, its efforts to improveenvironmental performance have moved towards thinking in terms of lifecycles andintegrated environmental strategies and management systems, and companies have alsobegun to accept larger environmental responsibilities throughout their value chains.The adoption of more integrated and systematic methods to improve sustainabilityperformance has laid the foundation for new business models or modes of provisionwhich can potentially lead to significant environmental benefits. Efforts to create closed-loop, circular production systems have particularly focused on revitalizing disposedproducts into new resources for production, for example by establishing eco-industrialparks where economic and environmental synergies between traditionally unrelatedindustrial producers can be harnessed.© 2011, HCL Technologies. Reproduction Prohibited. This document is protected under Copyright by the Author, all rights reserved.
  5. 5. 5Sustainability for Manufacturers – HCL Point of View Implementation of non-essential technologies; End-of-pipe Pollution Control Treat solutions Modify products and production methods; Cleaner Production Prevent Process optimization; Lower resource input & output Substitution of materials: non-toxic and renewable Systematic environmental management; Environmental Eco-efficiency Manage strategies and monitoring; Environmental management systems Extending environmental responsibility; Green supply chain Life-cycle thinking Expand management; Corporate social responsibility Restructuring of production methods; Minimising or Closed-loop production Revitalze eliminating virgin materials Integrate systems of production; Environmental partnerships; Industrial ecology Synergise Eco-industrial parks Figure 2: The evolution of Sustainable Manufacturing Concepts (Source: Sustainable Manufacturing and Eco-Innovation, OECD)3. Challenges for Manufacturers to implementSustainability InitiativesOne of the more disturbing findings of Gartner’s recent survey is that 93% ofrespondents are either tracking and reporting carbon with some difficulty, or not trackingemissions at all. Even though carbon is being internalized as a cost of doing business,corporations arent finding the transition easy. To better understand why this aspect ofsustainable action remains so immature and lacking traction, Gartner sought to identifythe largest obstacles associated with developing GHG inventories. Overall responses areprovided in Figure 3.Challenges with collecting data and the cost control associated with the economicdownturn emerge as the two most significant obstacles. This is followed closely by issuesrelating to the choice of methodology to employ, difficulties with product life cycleanalysis and a perceived lack of government incentives. Although there are real butresolvable or transient challenges in relation to data collection and cost control during therecession, many of the other major obstacles mentioned are perceived more than actualroadblocks to GHG management specifically or enterprise sustainability generally.© 2011, HCL Technologies. Reproduction Prohibited. This document is protected under Copyright by the Author, all rights reserved.
  6. 6. 6Sustainability for Manufacturers – HCL Point of View Fig 3. Obstacles Identified as Challenging the Development of Corporate GHG Inventories (Source: Sustainable Business Systems, Part 1: Enterprise Sustainability for the Low-Carbon Economy, Gartner, Oct 2010)4. Sustainability Business Drivers forManufacturers4.1 Corporate DriversBusinesses define Sustainability as “Increasing short term and long term profitability byholistically managing economic, environmental and social risks and opportunities”.Sustainability and Climate change both are emerging to be the boardroom topics. Today,there are compelling reasons for businesses to become aware, plan and act on sustainabilityand climate change. Fig 4. Sustainability Drivers in Manufacturing (Source: Sustainable Business Systems, Part 1: Enterprise Sustainability for the Low-Carbon Economy, Gartner, Oct 2010© 2011, HCL Technologies. Reproduction Prohibited. This document is protected under Copyright by the Author, all rights reserved.
  7. 7. 7Sustainability for Manufacturers – HCL Point of View?to Funds & Markets – Investors are paying attention to triple bottom line.Access Buyers/customers are looking for sustainability credentials of suppliers in the supply chain. Sustainability and Climate change both are emerging to be the boardroom topics. The key trend being an increasing scrunitization of corporate sustainability credentials by investors. Globally large investors have come together with platforms like Carbon Disclosure Project and ask for sustainability and climate change information from corporates. It is becoming clear that access to funds for business growth and expansion will become difficult if corporates do not act transparently on the issues of sustainability and climate change Another trend is – customers and consumers evaluating vendors and suppliers on how sustainable are they and their products and services. For example, Wal-mart has begun evaluating suppliers on their sustainability scorecard and this will adversely impact suppliers who are not demonstrating tangible action on sustainability. This will limit access to the markets for such suppliers.?Regulatory Compliance - The second trend is that regulatory landscape is evolving fast – there are various mandatory sustainability and carbon reporting regulations being enacted world over e.g., EU ETS Carbon Reporting or EPA Mandatory Reporting. This trend is catching up with both developed and developing economies. In India, Ministry of Corporate Affairs has come up with guidelines for sustainability reporting and companies will be able to e-file their reports.?Competitive Positioning - The third trend is on impact of sustainability on competitive profile of the company. Suppliers and customers increasingly want to do business with companies with strong sustainability credentials both from a corporate and products and services perspective. Companies who continue to ignore the sustainability and carbon management have the risk of losing the competitive advantage.?Social Responsibility - There is no denying of the fact that a greener company, with greener products and services, is more desirable to a growing segment of consumers and business customers. Because of the prominence of global warming concerns,going green has become part of any Corporate Social Responsibility (CSR) agenda to enhance customer and public perception. Some companies are led by “true believers” who simply want to do the right thing for the environment.4.2 Manufacturing Drivers?for Effectiveness – Design for environment is the systematic considerationDesign during design, of issues associated with environmental safety and health over the product lifecycle. 80% of a products carbon footprint is decided in the design phase itself. DFE can be thought of as the migration of traditional pollution prevention concepts to into the development phase of the products before production and use. The goal of DFE is to enable design teams to create eco-efficient products without compromising their cost, quality and schedule constraints.?Responsible Supply – Utilize environment friendly materials, Cost reduction benefits from suppliers’ improved efficiency.?Responsible Manufacturing – Manufacturers in their quest to reduce cost and improve efficiency have been trying to find ways to reduce the demand on critical resources energy and water. As global demand for energy increases and the impacts of carbon-based energy sources continue to increase, managing energy consumption becomes more than a public relations goal. Managing energy consumption is now critical to the bottom line.These trends directly impact and create a burden on any company’s bottom line. EnergyManagement and sustainability programs are required activities for any company thatwishes to stay competitive moving forward. Until now, companies did not have viableSolutions to manage IT energy consumption in a manner that allowed for automated andcentralized control.© 2011, HCL Technologies. Reproduction Prohibited. This document is protected under Copyright by the Author, all rights reserved.
  8. 8. 8Sustainability for Manufacturers – HCL Point of View5. Strategies to Create Sustainability forIndustrial Manufacturers5.1 Sustainability at the plant floorIncreased productivity, reduced plant operating costs, reduction in work effort andenforced compliance to government regulation have always been drivers that justifyinvestments in plant optimizations. Taken on its own, each business directive can berelated back to more efficient use of necessary resources – energy, raw materials, humanresources, information, and equipment – which relates back to a measure ofManufacturing Execution Systems for Sustainable Production efficiency. Taken togetheras an optimization strategy, a solution’s capability to meet the immediate needs of the planthas a positive impact on business in the future – not only for the company, but for futuregenerations as well.For example, the act of automating a manufacturing process to increase efficiency reducescycle times, reduces human error and potential re-work, increases visibility of materialflow and optimizes scheduling – all driven by economics. At the same time, these changesreduce energy expenditures, reduce labor – by reducing the use of gasoline consumptionand capital expenditures such as office space and the energy required to power and heatthem – and minimize scrap material, all facets of environmental stewardship. The datafrom these automation efforts has been traditionally used to make decisions on what toproduce and when to produce it. But that data can also be used to make further costreduction decisions, such as shifting production schedules to accommodate running inoff-peak hours and potentially selling surplus energy back to the grid, forwarding the latesttrend: corporate responsibility.5.2 Sustainability at the enterprise and value chain levelThe figure below give an indication as to what could be the individual business units goalsfor meeting sustainability in manufacturing companies and how those can be achieved Fig 5. Sustainability Business Initiatives for manufacturing companies© 2011, HCL Technologies. Reproduction Prohibited. This document is protected under Copyright by the Author, all rights reserved.
  9. 9. 9Sustainability for Manufacturers – HCL Point of View6. HCL’s Sustainability Framework forManufacturing CompaniesThe HCL Manufacturing Sustainability Framework helps manufacturing organizations toachieve some of these sustainability business objectives through automation led approach.The vision and strategy that we follow are –Vision - To transform organizations through compliance into economic value add forsustainability.Mission – Help manufacturing companies to design, manufacture and deliver innovativeproducts & services with reduced environmental impact through effective businessprocesses.Our solution footprint touches across the different functional areas of a manufacturerwhich are important from sustainability perspective. Our solutions in this space areclassified into two categories - Measurement solutions (those which help in themeasurement and reporting of carbon, waste, water, energy) and abatement solutions(those which help in the improvement of business processes from a sustainabilityperspective.© 2011, HCL Technologies. Reproduction Prohibited. This document is protected under Copyright by the Author, all rights reserved.
  10. 10. 10Sustainability for Manufacturers – HCL Point of View Fig 6. HCL Sustainability Solution Footprint on Manufacturing Process MapSustainability Business Consulting?Sustainability organization design and management process? organization specific metrics & benchmarksDesigningGreenEdge Automated Assessment Framework?Questionnaire driven Assessment for different standards (GRI, LEED, RoHS…)?Dashboard, Analytics and ReportingGreen Design Workbench (GDW)? Green (DFG) – HCL services in PLM & ManufacturingDesign ForStandards Driven Emissions Reporting and ComplianceGreen Logistics TerminalTM for Travel Fleet operators??Green Manufacturing Terminal for Manufacturing Enterprises?manageCarbonTM for GHG emissions managementReman Solution? core collection process for remanufacturingAutomateGreen DC Service?DGQ framework for DC assessment, DC Consolidation?Asset Consolidation?DC structural changes?Facility non-Structural changes© 2011, HCL Technologies. Reproduction Prohibited. This document is protected under Copyright by the Author, all rights reserved.
  11. 11. 11Sustainability for Manufacturers – HCL Point of ViewSeva?Reduce carbon footprint of service process?Collect equipment performance and emission data real time through HCL AGORA platformEAD? into profit & Loss, business flow and OEE (performance , availability &Visibility quality)We believe that any company will be falling in one of the following stages in itssustainability journey. We help customers in –Do value discovery to understand?Understanding which stage they are in currently?and prioritize the sustainability initiativesIdentify?Create feasibility and roadmap of each initiative Fig 7. First step “Value Discovery” results in feasibility and roadmapA brief overview of our different measurement solutions is given below.? assessment – HCL GreenEdge framework for sustainability assessmentReadiness and reporting? Accounting – HCL’s manageCarbon tool to measure, monitor and manageCarbon carbon?Sustainability Metrics and GRI Reporting – Tool for capturing and reporting of sustainability metrics relevant to various compliance standards like GRI. A S SE SS M E N T R E PO R T IN G • Q u esti on n air e ba sed a ssess m en t • Q u e s tio nn a ir e b a s e d re p o rtin g fo r d eter m in in g t he m ater ialit y. fra m e w or k fo r re p or tin g u nd e r • D ete rm in ing t he are as of im me diat e GR I. foc us a nd ac t ion . • Co v e rs a ll 79 g en era l p er fo rm a n ce • M ea su res or ga niz at ion’s in dic a to rs a s w e ll a s s e c tor sust ainabilit y polic y agai ns t it s sp e c ific in dic a to rs ( a s pe r t he G R I c riti cal ity & sa tis fac tion l ev el. se cto r s u p ple m e n ts) • Support s in se t ti ng targe t s for • As s is ts in a ch ie vin g A ra n k in G R I ac hie ving sust ainable busine ss. re p o rtin g ca te g o ry. •S u st a in a b ilit y B a la n ce S co re C a rd for a lig ni ng su s ta in a b ility m e a s ur e s w ith o rg a n iz a tio na l g oa l s. AN ALYT ICS • M e a su re s o rga niz a tio n ’s e n v iro nm e n ta l a n d s oc ia l im pa cts a g a in st fiv e p e rs pe ctiv e s o f a s u sta ina bl e b u si ne ss i .e . cu sto m e r, fin a n cia l, in te r na l o p e ra ti on s , le a rn in g a n d g ro w th a n d n on - m a rke t. Figure 8. HCL’s GreenEdge Framework for Sustainability Assessment and Reporting© 2011, HCL Technologies. Reproduction Prohibited. This document is protected under Copyright by the Author, all rights reserved.
  12. 12. 12Sustainability for Manufacturers – HCL Point of View Fig 9. HCL’s Measurement Solutions Functionality Overview7. Business Benefits of SustainabilityThe increasing importance of environmental issues to manufacturers poses risks andoffers opportunities. The following section briefly connects the opportunities to thebusiness challenges commonly faced by producers.Profitability? energy in the production process lowers overhead and product costs.Using lessCompanies that lower their cost of goods and operations have more money to invest inR&D, upgrading plant or equipment or capital improvements, all of which cancontribute to greater competitiveness and long-term success.?Using fewer materials also cuts costs. Switching to more sustainable materials may ormay not reduce costs at the front end, but will likely reduce waste, emissions andpollution, and perhaps avoid shortages or price increases for the less-sustainablematerial.?Companies that use natural resources wisely and take positive steps to lower theirenvironmental impact are more successful in attracting and retaining loyal customersand staff.?Manufacturers that take responsibility for their products after point of sale cansometimes create an annuity-based service business.13Competition?Sustainability is still a differentiator, but not for long–it is quickly becoming an expected part of doing business in the global economy.? claim in surveys that they are willing to pay more for a safe, healthy, greenCustomersproduct. Recent concerns about the presence of dangerous chemicals and materials inimported goods give domestic manufacturers a chance to regain market share for sometypes of consumer goods.? that use minimal energy and water during their useful life will cost less to ownProductsand operate than less resource-efficient alternatives.Compliance and Managing Risk? pressures will continue to increase and expand to cover materials andRegulatoryproducts whose cumulative environmental impact is deemed unacceptable (such asnon-biodegradable plastic).?Pro-actively reducing the carbon and chemical footprint of a business now can avert orminimize negative regulatory impacts later.?A sustainable approach reduces risks at every stage of business, leaving businesses lessexposed to the possibility of materials shortages, energy price increases, higher fees forwaste disposal and pollution abatement, liability and unwelcome shareholder actions.© 2011, HCL Technologies. Reproduction Prohibited. This document is protected under Copyright by the Author, all rights reserved.
  13. 13. 13Sustainability for Manufacturers – HCL Point of ViewMarket Opportunities / Growth?Major corporations and public agencies are increasingly demanding emissionsreporting and mitigation plans from their supply chain partners.14 Suppliers who canshow an understanding of the issues and progress toward goals will win business awayfrom those that do not.?a valued third party certification designation puts products on the short list forEarningbusinesses and government agencies that have implemented an environmentallypreferable purchasing policy.?Sustainability challenges are spurring the need for new solutions. Manufacturers thatcan add or extend an existing product line to meet the challenges have huge marketopportunity.8. ConclusionSustainability is here to stay. The business world is undergoing a permanent change, andsmart business leaders will build sustainability into their business model. In addition to theenvironmental benefits, sustainability offers great financial, competitive and otherbusiness rewards that give manufacturers a competitive edge in a global design market.?Reduce material and energy costs?Limit waste?Limit potential liability?Meet regulatory and certification requirementsManufacturers are increasingly choosing to improve the sustainability of their businessoperations, production processes and product designs to drive profitability and growth.HCL’s Sustainability Approach for Manufacturing will help the Manufacturing Industryalign their IT vision with their Organizational Vision. Thus, helping them achieve theirsustainability goals.By improving the IT infrastructure and carbon emissions that affect people and processesacross the organization, HCL helps our clients use IT to reduce their carbon footprintwhile increasing efficiency and productivity. The result is immediate environmental andbusiness benefits, reduced costs and maximized value. A technology driventransformation of the Manufacturing Industry will shape a powerful and positive future –a future that ensures a competitive, a secure supply of industrial products and a sustainableenvironment.9. References1. Stephen Stokes, Karen Carter(June 2010), “Sustainable Manufacturing During and After Economic Recovery: Increased, Diversified and More Strategic Corporate Actions”, Gartner2. Tomoo Machiba, (2009), “Sustainable Manufacturing and Eco-Innovation – Synthesis Report”, OECDAuthors : sudipta.mukherjee@hcl.com,sanjay.mukherjee@hcl.com© 2011, HCL Technologies. Reproduction Prohibited. This document is protected under Copyright by the Author, all rights reserved.
  14. 14. 14Sustainability for Manufacturers – HCL Point of View10. ProfilesSudipta MukherjeeSudipta Mukherjee has over 7.5 years experience across Manufacturing & IT Industryspanning across procurement, material requirement planning, supply chain planning,equipment installation & commissioning functions in manufacturing industry. He has 4years experience in manufacturing vertical of IT industry on supply chain solutions –development, presales and marketing. He has been involved in multiple projects for theDiscrete Manufacturing customer base of HCL.Sudipta’s e-mail id is sudipta.mukherjee@hcl.inSudipta’s educational background includes a Bachelor’s Degree in MetallurgicalEngineering followed by MBA from SPJain Institute of Management & Research,Mumbai.Sanjay Mukherjee13+ years of successful Consulting and Sales experience across Business Transformation,IT consulting and Outsourcing industry.Leadership positions with IT consulting and Outsourcing majors across varied businessfunctions such as Key Account Planning and Management, Ownership of ServicesStrategy, forecasting and planning of demand, demand fulfillment, client relationship &portfolio management, P&L for global IT ServicesAt HCL Sanjay has worked in the areas of Strategic Advisory, Carbon Accounting andenabling Technology initiatives and Business case in areas related to Green andSustainability. He also partnered with other organizations in the service and Softwareproviders to provide comprehensive solutions to clients.© 2011, HCL Technologies. Reproduction Prohibited. This document is protected under Copyright by the Author, all rights reserved.
  15. 15. 15Sustainability for Manufacturers – HCL Point of ViewABOUT HCLHCL TechnologiesHCL Technologies is a leading global IT services company, working withclients in the areas that impact and redefine the core of their businesses.Since its inception into the global landscape after its IPO in 1999, HCLfocuses on ‘transformational outsourcing’, underlined by innovation andvalue creation, and offers an integrated portfolio of services includingsoftware led IT solutions, remote infrastructure management,engineering and R&D services and BPO. HCL leverages its extensiveglobal offshore infrastructure and network of offices in 31 countries toprovide holistic, multi-service delivery in key industry verticals includingFinancial Services, Manufacturing, Consumer Services, Public Servicesand Healthcare. HCL takes pride in its philosophy of ‘Employees First’which empowers our 72,267 transformers to create real value forcustomers. HCL Technologies, along with its subsidiaries, hadconsolidated revenues of US$ 3.1 billion (Rs. 14,101 crores), as on 31stDecember 2010 (on LTM basis). For more information,please visit www.hcltech.comAbout HCL EnterpriseHCL is a $5.7 billion leading global technology and IT enterprisecomprising two companies listed in India - HCL Technologies and HCLInfosystems. Founded in 1976, HCL is one of Indias original IT garagestart-ups. A pioneer of modern computing, HCL is a globaltransformational enterprise today. Its range of offerings includes productengineering, custom & package applications, BPO, IT infrastructureservices, IT hardware, systems integration, and distribution ofinformation and communications technology (ICT) products across awide range of focused industry verticals. The HCL team consists of over79,000 professionals of diverse nationalities, who operate from 31countries including over 500 points of presence in India. HCL haspartnerships with several leading Global 1000 firms, including leading ITand Technology firms. For more information, please visit www.hcl.com© 2011, HCL Technologies. Reproduction Prohibited. This document is protected under Copyright by the Author, all rights reserved.