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EUROPE'S LEADING TELECOM OPERATOR PARTNERS WITH HCL TO STAY AHEAD OF THE COMPETITION

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"The client is one of the largest mobile telecom operators in Belgium and a Fortune 500 company. HCL provided value in a number of areas which included project management and consultancy, vendor and customer coordination, engineering and business continuity support.
The major benefit that the client achieved was sustainable growth by reducing costs and seamlessly handling operations from remote locations."
Know more: http://www.hcltech.com/telecom/telecom-solutions/Managed-Network-services

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EUROPE'S LEADING TELECOM OPERATOR PARTNERS WITH HCL TO STAY AHEAD OF THE COMPETITION

  1. 1. EUROPE'S LEADING TELECOM OPERATOR PARTNERS WITH HCL TO STAY AHEAD OF THE COMPETITION
  2. 2. One of the largest mobile telecom operators in Belgium and a Fortune 500 company CLIENT PROFILE
  3. 3. • SLAs for identified KPIs not being reached • Projects not being completed on time • Increasing backlog of trouble tickets • Maintaining low OPEX BUSINESS CHALLENGES
  4. 4. • Enabling client to leverage global sourcing capabilities through co-sourcing, Experience of transitioning similar environments • Successful Ramp up surpassing client expectations • Process knowledge and consultancy on client operations and Engineering • Cross pollination of best practices-Practice Think Tanks • Significant and diverse talent pool, ITIL processes, Tools expertise HCL’s SOLUTION HCL partnered with the customer to help them become the first Belgium mobile operator to roll out 3G services in Belgium.
  5. 5. • Sustainable growth achieved by reducing costs and seamlessly handling operations from remote locations. • Increased market share due to HCL’s fast speed-to-market delivery of new technologies. • Flexibility and transparency were achieved by outsourcing their entire core/backbone network operations to HCL, a services organization, instead of an OEM • Innovation and increased revenues attained through enabling the customer to be the first to migrate from 2G to 3G BENEFITS
  6. 6. • What were the hardware platforms supported for this engagement? • What did HCL’s services for this assignment include? • What were the engagement mandates for this assignment that the client had? • What were some of the customer objectives from this assignment? QUESTIONS Click here to download the Document
  7. 7. $6.5 BILLION | 105,000 EMPLOYEES | 31 COUNTRIES

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