Enhancing Guest Experience


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Enhancing Guest Experience

  1. 1. ONE GLOBAL COMPANY, ONE NETWORK, ONE GUEST EXPERIENCE DOCOMO interTouch is the premier provider of technology solutions to the global hospitality industry. We are one of the world’s largest hotel technology service providers, delivering reliable and secure wired and wireless broadband connectivity services, multi-media services, interactive television and managed network solutions. With over 1000 employees operating in 64 countries, we deliver innovative, premium quality solutions to hotels specifically tailored to meeting the needs of their guests. Our converged network solution ensures that a hotel’s investment in technology is future proofed to continuously support the increasingly complex requirements of the modern guest. Our one-stop-shop solution, round-the-clock network monitoring and multi-lingual customer support enable hotels to offer a superior guest experience, facilitating communications for today’s business travellers. Since 1998, DOCOMO interTouch has been serving the hospitality industry, managing more than 8 million broadband connections each year in guest rooms, meeting rooms and business centres worldwide and more than 1.5 million points of Video on Demand, interactive TV, digital broadcasting and other multimedia services. Our innovative technologies provide travellers and conference attendees with convenient access to enjoy communication, information and entertainment services globally. Headquartered in Singapore and with operations throughout Asia Pacific, Europe, Africa, the Middle East and the Americas, DOCOMO interTouch has offices worldwide on these continents. DOCOMO interTouch is a wholly-owned subsidiary of NTT DOCOMO, a global leader in mobile telecommunications technologies. http://www.docomointertouch.com Our Parent Company NTT DOCOMO is the world’s leading mobile communications company. NTT DOCOMO serves over 53 million customers, including 44 million people subscribing to FOMA, launched the world’s first 3G mobile service based on W-CDMA in 2001. NTT DOCOMO also offers a wide variety of leading-edge mobile multimedia services, including i-mode, the world’s most popular mobile e-mail and internet, used by 48 million people. http://www.nttdocomo.com About Nomadix Nomadix is a leading provider of intelligent network devices and interconnect services. Recently acquired by DOCOMO interTouch in February 2008, Nomadix offers gateways for seamless wired and wireless connectivity solutions across public access networks and enterprises. Powered by patented technology, Nomadix enables revenue generation and customization in a number of business models. With Nomadix, public access network providers are able to deploy cost effective, secure and easy to use network services that adhere to high industry standards. http://www.nomadix.com