Academic Practice with Technology: Digital Student slides


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Workshop session with Sarah Knigh at the Greenwich Academic Practice with Technology conference.

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Academic Practice with Technology: Digital Student slides

  1. 1. Today's students, tomorrow's challenges: digital experiences that connect #digitalstudent Helen Beetham Sarah Knight
  2. 2. Welcome and introductions Dave White, Head of eLearning UAL @daveowhite Helen Beetham, Consultant in Higher Education @helenbeetham Sarah Knight, Senior Co-Design Manager, Jisc @sarahknight
  3. 3. Digital Student Project » Phase 1 study reviewed students’ expectations and experiences of the digital environment at university » Desk study | review of institutional data | survey of institutional stakeholders | student focus groups » Present consultation phase to inform final guidance to institutions and further actions by funders » Parallel study in FE and Skills plus review of practice in secondary schools
  4. 4. Findings: expectations › Expectations of access and services high and rising: ● Free, ubiquitous, robust access to wifi ● Able to use personal devices and services ● VLE – organisation, time/task, content, consistency ● Personal info (student dashboard) on personal device › Demand for support with personal devices/services ● … but ongoing demand for institutional provision too › Demand for ICT skills training as and when required ● … but most students don't want it timetabled/mandatory › Wide variety of practices, capabilities, confidence levels
  5. 5. Findings: expectations
  6. 6. Findings: expectations Implication: students will punish universities that fail to meet their threshold digital expectations (but we don't know how much)
  7. 7. Findings: experiences › Highly dependent on previous experience, subject of study, personal preferences and aspirations › Not what was expected – unexpected is developmental › Study habits with technology are hybrid – informal, peer supported + academic, formally acquired › Critical moments with technology often formally taught: e-journals, data analysis, design, ref/project mngmt... › Teaching staff skills are important › Value perceived in retrospect › Digital identity a key motivation and outcome
  8. 8. Findings: experiences
  9. 9. Findings: experiences Implication: students whose experiences don't prepare them thrive in the digital society are being failed (but may not realise this until later)
  10. 10. Transactional vs transformational Transactional Transformational Accessing networks Accessing hardware and software Accessing general and course- related information Signing on to university systems Booking appointments Submitting work, receiving grades Sharing ideas, engaging in dialogue Encountering threshold concepts Developing independent study habits Collaborating on projects Producing digital artefacts Reflecting, reviewing, revising Specialist tools and practices: design, data analysis, e-journals, ref/project managemt, specialist tools Expectations largely established in advance by transactions with other service providers Expectations largely established during studies in dialogue with tutors and peers
  11. 11. Findings from consultation
  12. 12. Key issues for students now Changing nature of affiliation to the institution? Branding and blending Spaces and places Open landscape, walled garden 'What I need to succeed' vs bring/build YO Frustration – how can I make things better?
  13. 13. What can institutions do (better)?
  14. 14. » Access to network and data environment: robust, ubiquitous, secure but also flexible, open, innovation-friendly » Readiness to study successfully in digital settings » Formal/informal ICT support, opportunities to be consulted, to move out from fully supported → BYO environment » Staff with digital confidence and expertise in their specialism » Opportunities to be digitally involved and creative, to solve problems, to make things better » Relevant digital experiences in the curriculum Digital experiences students really need
  15. 15. Activity In groups » Look at one set of digital experience ideas » Share what you are doing in this area » Annotate/add new ideas offline or on the googledoc
  16. 16. Find out more and get involved