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how to be a good listener

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how to be a good listener

  1. 1. MGT 315 :CREATIVE AND CRITICAL THINKINGMISS NORULHUDA TAJUDDINAYUANIRA BT SAHRANIHAZAMIMI AZIRA BT HASNURINOOR AMALINA BT MOHD SIRATROSASPARINA BT ABDUL HALIM(BM1115B) HOW TO BE A GOOD LISTENER
  2. 2. HOW TO BE A GOOD LISTENER HOW TO BE A GOOD LISTENER
  3. 3. DEFINITION A process of A skills , some peoplereceiving, inter can hear but do not preting and listen and this can break reacting to a down relationships message , communication and ends in wrong interpretation. Part of communication, b ut different from hearing. HOW TO BE A GOOD LISTENER
  4. 4. THE WAY TOBECOME A GOODLISTENER HOW TO BE A GOOD LISTENER
  5. 5. Stay tuned Open minded Make eye contactDon’t Interrupt Let Them Go First Don’t Change The Don’t show Subject boredom HOW TO BE A GOOD LISTENER
  6. 6. Specify In Your Own Be present/ Words respond Don’t overshadow Respond By Asking intelligence Questions Don’t pay too much Don’t focus too much attention to the on the vocabulary , accessories and as long as youclothing of the speaker understand HOW TO BE A GOOD LISTENER
  7. 7. HOW TO BE A GOOD LISTENER
  8. 8. Patience ConcentrationCharacteristic of good listener Generosity / Keep the Willing to secret hear HOW TO BE A GOOD LISTENER
  9. 9. ‘You do not listen with just your ears. Youlisten with your eyes and with your sense of touch. You listen with your mind, your heart, your imagination’. (Egan Gerard) HOW TO BE A GOOD LISTENER
  10. 10. TIPS FOR EFFECTIVE LISTENINGDO’s Don’ts Be mentally prepared to listen  Not to pay undue emphasis Evaluate the speech not the on vocabulary as you can use speaker the context to understand the meaning Be unbiased to the speaker by  Not to pay too much depersonalizing your feelings attention to the accessories Fight distractions by closing off and clothing of the speaker sound sources  Not to prepare your Be open minded responses while the speaker is speaking Ask questions to clarify and not  Avoid preconceptions and to overshadow intelligence prejudices Paraphrase from time to time  Not to get distracted by Send appropriate non-verbal outside influences signals time to time  Not to interrupt too often  Not to show boredom HOW TO BE A GOOD LISTENER
  11. 11. CONCLUSION Remember, time is on your side!Thoughts move about four times as fast as speech. With Practice, while you are listening you will also be able to think about what you are hearing, really understand it, and give feedback to the speaker. HOW TO BE A GOOD LISTENER
  12. 12. HOW TO BE A GOOD LISTENER

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