U/UX Progression: Recent ISO Standards and Usability Testing
1. George Hayhoe
Mercer University School of Engineering
Recent ISO Standards and
Usability Testing
U/UX Progression, #stc12
2. The ISO 265XX standards
ISO/IEC/IEEE 26511:2012, Systems and software engineering—
Requirements for managers of user documentation
ISO/IEC/IEEE 26512:2011, Systems and software engineering—
Requirements for acquirers and suppliers of user documentation
ISO/IEC/IEEE 26513:2009, Systems and software engineering—
Requirements for testers and reviewers of user documentation
ISO/IEC/IEEE 26514:2008, Systems and software engineering—
Requirements for designers and developers of user documentation
ISO/IEC/IEEE 26515:2012, Systems and software engineering—
Developing user documentation in an agile environment
3. Documentation testing
Is conducted throughout
the documentation process
Applies specific and measurable
requirements
Ensures that documentation
requirements are met
Includes usability testing of
documentation with the software product, to determine
whether the intended audience can perform their tasks with
the aid of the documentation
4. Impact
Don’t be naïve
Appreciate the clout of the
letters I-S-O
Leverage the external validation
that these standards provide