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Open Transport presentation at Transport Ticketing Global 2020

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Hayden Sutherland, Founder & Chair of the Open Transport initiative gave this presentation on 28th January 2020 at the Transport Ticketing Global 2020 event in London.

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Open Transport presentation at Transport Ticketing Global 2020

  1. 1. Introduction to Open Transport Hayden Sutherland
  2. 2. Introduction o Hayden Sutherland o Founder and Chair of the Open Transport Initiative o Director of Ideal Interface, a digital consultancy o The work I am presenting is a joint effort from 25+ contributors across the transport & mobility industry: o Public transport: Bus, Rail, Ferry, etc. o Private transport: Car hire, MaaS Platforms, EV suppliers, car parking, etc. o Industry vendors & consultants
  3. 3. In a nutshell Open Transport has created an Open Standard for federated transport & mobility account interoperability Open Banking For Transport
  4. 4. Current situation • Mobility-as-a-Service (MaaS) is maturing as a concept • Transport start-ups are growing in number & market share • But… – Each new entrant into the transport (public or private) market is a new source of customer data – Each new MaaS platform creates its own customer account AND can introduce proprietary integration standards – Transport Providers are enriching their self- service accounts to provide a better user experience AND build a relationship with their customers… And they want to maintain this.
  5. 5. How it could look to the customer Transport Service Providers Transport Service Providers Transport Service Providers Transport Service Providers Transport Service Providers Transport Service Providers MaaS Platform Transport Service Providers Transport Service Providers Transport Service Providers Transport Service Providers a/ca/c MaaS Platform a/c Transport Service Providers a/c ? a/c a/c a/c Customer has to access multiple accounts to get a complete view
  6. 6. How it should look with Open Transport Transport Service Providers Transport Service Providers Transport Service Providers Transport Service Providers Transport Service Providers Transport Service Providers MaaS Platform a/ca/c MaaS Platform a/c Transport Service Providers a/c Transport Service Providers Transport Service Providers Transport Service Providers Transport Service Providers a/ca/c a/c a/c Customer can access just one integrated account now to get complete view
  7. 7. What does Open Transport Provide? 1. An Open Standard for federated transport customer account interoperability – API specification for integrating data (not customer PII) held in participating systems – Allows Transport Providers to still maintain relationship with their own customers 2. An Open Standard for a centralized operator information look-up service – The first transport / mobility API directory – “An API for transport APIs”
  8. 8. 3 account data entities 1. Purchase – Ticket, pass to travel, contract to use service, etc. 2. Usage – Journey, parking duration, etc. – Includes services used (e.g. charging, calls, etc.) 3. Concession – Railcard, staff discount scheme, voucher, etc.
  9. 9. Centralised Operator Look-Up • Directory service – The UK banking system has Sort-Codes (IBAN/SWIFT) – But… there was no directory service (e.g. account API URLs) for every MaaS platform or transport provider • Validation service – In a fragmented transport landscape some reference information is needed – Other standards have loose compliance which can cause issues – And…. A consistent “mode” reference for a transport & mobility
  10. 10. High-level architecture
  11. 11. Potential supporters & adopters 1. Transport Authorities/ Regulators – Mandate its use in new franchise & contracts – Potential wider aggregated view 2. Public Transport Operators – Wider multi-modal interoperability 3. Private Operators – Established Mobility-as-a-Service Platforms – Start-ups, for wider integration possibilities 4. Transport software vendors – Ease/speed of implementation – Wider market potential (WORM: write once, reuse many) 5. Other new services? “Anyone with a transport account or with responsibility for ensuring future transport account interoperability”
  12. 12. Deliverables & timescales • 14th October 2019 (International Standards Day) – Draft ‘Customer-account’ API specification v0.9 issued for industry peer review • 4th November – Draft ‘Operator-info’ look-up API specification v0.9.1 issued for industry peer review • 3/4/5th December – Industry presentations & sessions • 20th December – Final date for feedback and questions • 3rd January 2020 – Launched 2 x specifications as Open Standards – Official handover of on-going management and further changes of specification & documentation from Ideal Interface to the new ‘Open Transport’ organisation
  13. 13. Open Standard? • Yes, the standards are fully Open – Free to use (adopt & adapt) – No conditions – just a public reference please • v1.0 is now generally available from 3rd January 2020 – SwaggerHub – ProgrammableWeb • Standards Board created – Provides ongoing management – Assesses proposed incremental changes
  14. 14. Connect/join accounts Disconnect/sever accounts View source tickets View source journeys View source concessions Account Functionality Centralised look-up service Back-end Functionality Update source tickets Update source journeys Update source concessions Account Functionality Centralised look-up service? Back-end Functionality Integrate payment service View source a/c balance Update source a/c balance Account Functionality Centralised look-up service? Back-end Functionality Phase 1 (3rd Jan 2020) Join & View Accounts Phase 2 (TBA) Update Source Account Phase 3 (TBA) Payment & Source Account Update Our Roadmap
  15. 15. Get involved • Review our Open Standard – Does it meet your needs? – If not, propose an amendment • Adopt our Open Standard – Download • Get involved – Spread the word!
  16. 16. Find out more • Website – https://opentransport.co.uk/ • API Specifications – https://app.swaggerhub.com/apis/open-transport • Contact us: – contact@opentransport.co.uk

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