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NEW Media is NOW Media
Social Media Fundamentals
for Business Educators
Shaun Holloway, MBA
JoAnna Williamson, Ph.D., MBA
IBM Study of
Chief Marketing
Officers
The Center for Global Brand Leadership, Columbia Business School
https://brandleader...
Why Are You Here?
Session Outcome
Commit to one SMART personal
action step to enhance your
social media engagement
Definition of Social Media
There are a lot of definitions… really.
“Social media is an ever-growing and evolving collectio...
Social Media Continuum
Where are you in your knowledge
and use of social media
No Working
Knowledge
Enough
Knowledge to
be...
Why Do We Care?
Our Students
Our Professions
Our Curriculum
Our Program Brands
Why Do We Care?
• Academy of Human Resource Development
• Association for Financial Professionals
• Financial Planning Ass...
- All areas connect to and support one another (2-way integration)
- A strong core is needed to support interconnectedness...
TOP TEN REASONS
Why you should
make the time.
Make the time
#10
To be found.
Manage your presence.
Make the time
#9
Join the conversation.
Can you participate?
Make the time
#8
Leverage your career.
Integrate new tools.
Make the time
#7
Recruitment.
Attract the best talent.
Make the time
#6
Job search.
Professional opportunity.
Make the time
#5
Relevance.
Stay current in the field.
Make the time
#4
Stay connected.
Network professionally.
Make the time
#3
Own your content.
Illusion of privacy.
Make the time
#2
Life-long learning.
You’re already behind.
Make the time
#1
You’re vulnerable.
This is how it works NOW.
HOW DO YOU…
Learn how to do it?
Social Media Landscape Grid
CONSIDER TEN SOCIAL MEDIA TOOLS
WORTH IT (green)
HELPFUL (yellow)
WASTE (red)
Social Media Landscape Grid
Target Audience
Communication
Brand
Awareness
Referral
Traffic
Personal vs.
Professional
Twitt...
Social Media Continuum
Target Audience
Communication
Brand
Awareness
Referral
Traffic
Personal vs.
Professional
LinkedIn E...
Social Media Continuum
Target Audience
Communication
Brand
Awareness
Referral
Traffic
Personal vs.
Professional
Flickr Pro...
Social Media Continuum
Target Audience
Communication
Brand
Awareness
Referral
Traffic
Personal vs.
Professional
Pinterest ...
Social Media Continuum
Target Audience
Communication
Brand
Awareness
Referral
Traffic
Personal vs.
Professional
Google+ Co...
How do you learn?
#5
There is no right or wrong.
Find the “Sweet Spot”
Channel
AudienceContent
Be selective
Take your time
Sweet
Spot
How do you learn?
#4
Sink or swim.
How do you learn?
#3
Lurk and learn.
Role model behavior.
How do you learn?
#2
Ask somebody.
People will help you.
How do you learn?
#1
No excuses.
It’s the information age.
NEW Media is NOW Media
What is your SMART commitment?
Shaun Holloway, MBA
JoAnna Williamson, Ph.D., MBA
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New Media is Now Media - Social Media for Business Educators

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Integrating social media tools and networks into your professional life and activities can be an overwhelming task. This presentation, as presented by Shaun Holloway and JoAnna Williamson at the International Assembly of Collegiate Business Educators (IACBE) annual conference, focuses on simple ways to understand the tools, how to apply them professionally, and how to overcome hesitations.

http://www.srholloway.com

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New Media is Now Media - Social Media for Business Educators

  1. 1. NEW Media is NOW Media Social Media Fundamentals for Business Educators Shaun Holloway, MBA JoAnna Williamson, Ph.D., MBA
  2. 2. IBM Study of Chief Marketing Officers The Center for Global Brand Leadership, Columbia Business School https://brandleadership.wordpress.com/2014/04/28/cmo-insights-from-ibms-global-c-suite-study/
  3. 3. Why Are You Here? Session Outcome Commit to one SMART personal action step to enhance your social media engagement
  4. 4. Definition of Social Media There are a lot of definitions… really. “Social media is an ever-growing and evolving collection of online tools and toys, platforms and applications that enable all of us to interact with and share information. Increasingly, it’s both the connective tissue and neural net of the Web.” ~ Ann Handley
  5. 5. Social Media Continuum Where are you in your knowledge and use of social media No Working Knowledge Enough Knowledge to be Dangerous Expert Knowledge
  6. 6. Why Do We Care? Our Students Our Professions Our Curriculum Our Program Brands
  7. 7. Why Do We Care? • Academy of Human Resource Development • Association for Financial Professionals • Financial Planning Association • American Institute of CPAs • American Society of Transportation and Logistics • The American Economic Association • Society for Human Resource Management • Academy of Management • American Marketing Association • Project Management Institute
  8. 8. - All areas connect to and support one another (2-way integration) - A strong core is needed to support interconnectedness Central Website and Community Video Photos Blogs Audio Social Networks YouTube Vimeo Veoh Flickr Instagram Photobucket Picasa Pinterest DailyMotion Facebook LinkedIn Forums Microblogs Interest General Utterly Blubrry Interest General Sites Company Individual Institution Organic Web & Social Media Marketing Basic Model Feeds / Widgets BookmarkingEmail / Print Interest General Box Indicates EXAMPLES of Tool and Service Providers
  9. 9. TOP TEN REASONS Why you should make the time.
  10. 10. Make the time #10 To be found. Manage your presence.
  11. 11. Make the time #9 Join the conversation. Can you participate?
  12. 12. Make the time #8 Leverage your career. Integrate new tools.
  13. 13. Make the time #7 Recruitment. Attract the best talent.
  14. 14. Make the time #6 Job search. Professional opportunity.
  15. 15. Make the time #5 Relevance. Stay current in the field.
  16. 16. Make the time #4 Stay connected. Network professionally.
  17. 17. Make the time #3 Own your content. Illusion of privacy.
  18. 18. Make the time #2 Life-long learning. You’re already behind.
  19. 19. Make the time #1 You’re vulnerable. This is how it works NOW.
  20. 20. HOW DO YOU… Learn how to do it?
  21. 21. Social Media Landscape Grid CONSIDER TEN SOCIAL MEDIA TOOLS WORTH IT (green) HELPFUL (yellow) WASTE (red)
  22. 22. Social Media Landscape Grid Target Audience Communication Brand Awareness Referral Traffic Personal vs. Professional Twitter There are a number of tools to help track mentions and sentiment. Reach is broad once established Allows opportunity to engage and spread news virally. Excellent for branding and public relations management The potential is large, but over- promotion and too frequent posts can turn off followers. Find a solid balance Strong in both areas where messaging, sharing, and follower/following is a measure of influence. Facebook Great for engaging people, sharing options, and participation. Use the platform to organically grow followers and/or utilize ads to grow the follower base. Do not forget to keep content interesting Excellent way to share content from the website and drive traffic. The use of share buttons continues to increase cross- shares While primarily viewed as a personal social tool, the network is utilized to promote professional accomplishments via brand pages. Credit: Arrangement and content aided by Adobe’s CMO.com. Modified and enhanced by Shaun Holloway, srholloway.com
  23. 23. Social Media Continuum Target Audience Communication Brand Awareness Referral Traffic Personal vs. Professional LinkedIn Engagement is possible through groups, but moderation is needed to keep them clean. Group performance and frequency vary Effective for personal branding as well as an organization with brand pages Majority of users tend not to click- through; however, what traffic comes tends to be from relevant readers from the target audience Very strong and focused on the professional network and interests, while allowing integration with other content tools YouTube Powerful channel for quickly engaging the audience and feeding content to many vehicles Excellent tool once a catalog of video is created that collectively represents the brand and relates to the target audience Traffic primarily goes to the video, and links can be added to the description; however, embedded videos into a website help both ways Can be used for both areas; however, focus and big picture purpose is needed, not to mention some skill. Credit: Arrangement and content aided by Adobe’s CMO.com. Modified and enhanced by Shaun Holloway, srholloway.com
  24. 24. Social Media Continuum Target Audience Communication Brand Awareness Referral Traffic Personal vs. Professional Flickr Properly tagged photosets and photos help communicate activity and showcase the message Participation is possible but not likely, but embedded photo slideshows help significantly Even with many views, the click- through rates to the website remain low Photo sharing is fragmented among tools and networks, but it can work well for both areas for branding and sharing. Reddit When evaluating “sub-reddits,” the feedback is valuable, but reach can vary based on relevance There is little branding opportunity, as most stories are from major news sites. Images attribution is limited If Reddit likes the brand, then traffic is good. There is balance on trying too much and not enough Difficult to establish a connected reputation in both areas and primarily caters to niche audiences. Credit: Arrangement and content aided by Adobe’s CMO.com. Modified and enhanced by Shaun Holloway, srholloway.com
  25. 25. Social Media Continuum Target Audience Communication Brand Awareness Referral Traffic Personal vs. Professional Pinterest Not a great platform for engaging customers due to the nature of the collections and functions Following and sharing pins can help spread the brand’s impact and encourages others to do the same Traffic generation is big, but only the website needs pinnable images Primarily a personal photo and Internet sharing service, professionals in certain industries can succeed. Slideshare Great for organizations that utilize slide decks. Embedded presentations into website helps promotion Many ways to leverage and increase exposure. Strategically utilize the Slideshare URL to encourage traffic Very similar to YouTube in that traffic tends to stay within the network. Embedding slideshows and feeds helps As a LinkedIn company, sharing content is mainly professional with good personal site integration methods. Credit: Arrangement and content aided by Adobe’s CMO.com. Modified and enhanced by Shaun Holloway, srholloway.com
  26. 26. Social Media Continuum Target Audience Communication Brand Awareness Referral Traffic Personal vs. Professional Google+ Communication and engagement possibilities are rare, and user participation is relatively low Majority of brand searches appear in Google search results and +1’s rank highly Content can be heavily shared and influence how the content ranks. Using the +1 button helps The search ranking alone makes this a must-have network; however, it’s a mix for both areas trying to carve out its fit. Instagram Communication exists within the site for engagement but relatively self- contained Excellent way to show images of offerings and promote campaigns. API can push photos to sites Very difficult. Only the creative and the super curious can accomplish Sharing photos and short videos is currently a personal endeavor but professionals in the right niche may find a way. Credit: Arrangement and content aided by Adobe’s CMO.com. Modified and enhanced by Shaun Holloway, srholloway.com
  27. 27. How do you learn? #5 There is no right or wrong.
  28. 28. Find the “Sweet Spot” Channel AudienceContent Be selective Take your time Sweet Spot
  29. 29. How do you learn? #4 Sink or swim.
  30. 30. How do you learn? #3 Lurk and learn. Role model behavior.
  31. 31. How do you learn? #2 Ask somebody. People will help you.
  32. 32. How do you learn? #1 No excuses. It’s the information age.
  33. 33. NEW Media is NOW Media What is your SMART commitment? Shaun Holloway, MBA JoAnna Williamson, Ph.D., MBA

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