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PAC 2.0: Patron Reviews

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Presentation for the PAC 2.0 program at 10:30 AM on Monday, June 30, 2008 at the ALA Annual Convention in Anaheim, CA. An overview of implementing customer reviews on a library website or catalog.

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PAC 2.0: Patron Reviews

  1. 1. PAC 2.0: Patron Reviews Integrating reviews with your website and catalog 06/03/09 Harris County Public Library
  2. 2. Why Have Reviews? 06/03/09 Harris County Public Library
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  7. 7. How 06/03/09 Harris County Public Library
  8. 8. Blogs <ul><li>Easy to set up </li></ul><ul><li>Best for staff reviews </li></ul><ul><li>With comments can have interaction with customers </li></ul>06/03/09 Harris County Public Library
  9. 9. Madison Public Library http://www.madisonpubliclibrary.org/madreads/ 06/03/09 Harris County Public Library
  10. 10. Seattle Public Library http://shelftalk.spl.org/ 06/03/09 Harris County Public Library
  11. 11. Wikis <ul><li>Free </li></ul><ul><li>Can be set up in a matter of minutes </li></ul><ul><li>Can be open or closed/moderated </li></ul><ul><li>Good for public reviews </li></ul>06/03/09 Harris County Public Library
  12. 12. Palo Alto City Library http://paclbooks.pbwiki.com/ 06/03/09 Harris County Public Library
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  15. 15. East Bonner County Library http://wiki.ebcld.org 06/03/09 Harris County Public Library
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  17. 17. Custom Databases <ul><li>Costs include time and money </li></ul><ul><li>Requires expertise to develop </li></ul><ul><li>Customizable to library’s needs </li></ul>06/03/09 Harris County Public Library
  18. 18. http://denverlibrary.org/booksmedia/reviews.cfm?media=Books 06/03/09 Harris County Public Library
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  20. 20. Harris County Public Library http://www.hcpl.net/cgi-bin/reviews/read.cgi?view=main 06/03/09 Harris County Public Library
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  25. 25. Commercial Options <ul><li>May integrate directly with your catalog </li></ul><ul><li>Data pool from other libraries/sources </li></ul><ul><li>Less control (not necessarily a bad thing) </li></ul>06/03/09 Harris County Public Library
  26. 26. http://www.chilifresh.com/ 06/03/09 Harris County Public Library
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  28. 28. http://www.aquabrowser.com/advantages/my-discoveries/ 06/03/09 Harris County Public Library
  29. 29. http://www.evancedsolutions.com/summer_reader.asp 06/03/09 Harris County Public Library
  30. 30. http://www.hcpl.net/popups/summerreader.htm 06/03/09 Harris County Public Library
  31. 31. Things to Consider <ul><li>Moderation </li></ul><ul><li>Staff time </li></ul><ul><li>Cost </li></ul><ul><li>Customization </li></ul><ul><li>Usability </li></ul>06/03/09 Harris County Public Library
  32. 32. Thank You <ul><li>Grace Lillevig </li></ul><ul><ul><li>eBranch Librarian </li></ul></ul><ul><ul><li>Harris County Public Library </li></ul></ul><ul><ul><li>[email_address] </li></ul></ul><ul><ul><li>Presentation at http://www.slideshare.net/harriscountypubliclibrary </li></ul></ul>06/03/09 Harris County Public Library

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