2. Introduction
Was Known As
Bombay
Native Language
- Marathi
Capital City of
Maharashtra
Lies on Western
Coast of India
Wealthiest City in
India
5th Most Populas City
in the World (18.4
Million)
5. BOLLYWOOD
The Hindi Film
Industry
2nd Largest
Film Producer
in the World
CHOR
BAZAAR
Buy your stolen
stuff back at cheap
rate
Antiques &
Vintage Items
Bollywood & Chor Bazaar
9. Nutan Mumbai Tiffin Box Association
(NMTBSA)
History
Started in
1880
Average
Literacy
Rate
8th Grade
Schooling
Charitable
Trust
Registered in
1965
Total
Area
Coverage
60 Km
Employee
Strenght
5000
Members
No. of
Tiffins
2,00,000
Tiffin Boxes
11. Pick Up
Dabba
From
Residence
Journey Of Dabbawala
Journey
in local
train
Unloading and
sorting at
destination
station
Delivery
to
respective
customers
Collection of
empty dabba
and Sorting
at destination
station
Returning
dabba to
residence
13. Q Factor Of Dabbawalas
“No Strike” as
each one a
shareholder – 120
years
Error rate - 1
in 6 billion
transactions
Technological
back up – nil
Cost of service –
250-300 per
month
Costumer is
god
Standard price
for all (space,
distance, weight)
Six sigma
performance
(99.999)
Rs. 30 crore
approximately
annual turnover
Earnings –
8000 per month
14. Achievements Of Dabbawala
Name in
Guinness book
of world
records best
time
management
Registered in
‘Ripley’s
believe it or
not’
Invited in
marriage of
Hon. Prince
Charles of
England
Documentary
– Unique
lunch service
15. By students of FYBMS A-
Viral Lodhiya
Purav Mehta
Hardik Gala
Yash Jain
Kevin Chothani
Nigam Chavda