Summercamp 2013: Why happiness is a serious business with Nic Marks

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His talk on the Happy Planet Index inspired all at TED. Nic is founder of Happiness Works and the Centre for Wellbeing at nef. He opened the summercamp this year telling us all why businesses should aim for a happier path to profits.

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Summercamp 2013: Why happiness is a serious business with Nic Marks

  1. 1. Happiness is a serious business! Nic Marks, founder Happiness Works
  2. 2. “What’s love got to do with it?” Tina turner
  3. 3. “What’s got to do with it?” Happiness Works happiness
  4. 4. Barbara Fredrickson’s “Broaden and Build” theory of positive emotions
  5. 5. Photo by Annika Bischof
  6. 6. Connectedthe amazing power of social networks and how shape our lives Nicolas Christakis & John Fowler
  7. 7. 3great pieces of research that together show “happiness is a serious business”
  8. 8. 1st “happiness is a serious business”
  9. 9. positive emotions in teams and at work
  10. 10. Fredrickson and Losado: Positive teams at work 60Strategic Business Unit
  11. 11. Performance Profitability Customer Satisfaction
  12. 12. POSITIVITY NEGATIVITY Team meetings
  13. 13. Team Performance Positivity / Negativity ratio HIGH (15) MEDIUM (26) LOW (19) Fredrickson and Losado: Positive teams at work
  14. 14. Team Performance Positivity / Negativity ratio HIGH (15) 5.61 MEDIUM (26) 1.86 LOW (19) 0.36 Fredrickson and Losado: Positive teams at work
  15. 15. POSITIVE : NEGATIVE 3 : 1 8 : 1 Magic Ratio Fredrickson and Losado: Positive teams at work
  16. 16. 2nd “happiness is a serious business”
  17. 17. Happiness Performance 11ORGANISATIONS 2,000+ TEAMS 140,000+ RESPONDENTS
  18. 18. Happiness Performance Time 1 Time 2 Happiness Performance ↗
  19. 19. Happiness Performance Time 1 Time 2 Happiness Performance ↗
  20. 20. Happiness Performance Time 1 Time 2 Happiness Performance ↗ ↗
  21. 21. Happiness Performance Time 1 Time 2 Happiness Performance ↗
  22. 22. Happiness Performance Time 1 Time 2 Happiness Performance ↗ ↗↗
  23. 23. Happiness works! “these data suggest that the impact of happiness at work on performance is twice as large as from performance to happiness at work” Jim Harter, Gallup
  24. 24. Happiness works! but is it taken seriously?
  25. 25. 3rd “happiness is a serious business”
  26. 26. “The management are focused on employees to the detriment of shareholders.”
  27. 27. “The management are focused on employees to the detriment of shareholders.” “Why would I want to buy a stock like that?” Equity analyst quoted in Business Week
  28. 28. “I happen to believe that in order to reward the shareholder in the long term, you have to please your customers and employees.” Jim Sinegal, Costco’s CEO, quoted in the Wall Street Journal
  29. 29. Companies listed in the top 100 “great places to work” have outperformed the market every year between 1985–2011 by 2.3 – 3.8%. Source: “The link between Job Satisfaction and Firm Value” Alex Edmans; Academy of Management Perspectives 2012
  30. 30. www.happinessworks.com
  31. 31. Easy to answer questions
  32. 32. Two Tips transparency matters release results
  33. 33. Two Tips it’s the conversations that create change discuss results
  34. 34. www.happinessworks.com free webinars free trial survey
  35. 35. is simply the best Happiness Works happiness

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