Google Wave + ERP

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Google Wave + ERP

  1. 1. How to integrate Google Wave with an ERP system | A use case |
  2. 2. That’s me. I’m working in a purchasing department. | List of purchase orders
  3. 3. I’m waiting for the delivery of an important purchase order. | List of purchase orders Purchase Order 811254: Requested Quantity: 500 ea Delivery Date: yesterday
  4. 4. Instead of writing an email I use our internal Google Wave system | to ask my colleague Jeff in the goods receipt department about the delivery. | List of purchase orders Purchase Order 811254: Requested Quantity: 500 ea Delivery Date: yesterday Actions Add to Wave Missing Goods Receipt Hey Jeff, can you have a look if you can find this goods receipt? + Purchase Order 811254: Requested Quantity: 500 ea Delivery Date: yesterday
  5. 5. Unfortunately in this case Jeff can’t help me either. | Missing Goods Receipt Me: Hey Jeff, can you have a look if you can find this goods receipt? Jeff: Sorry, Chris, can’t find it. Are you sure it has been delivered already? + Purchase Order 811254: Requested Quantity: 500 ea Delivery Date: yesterday
  6. 6. Therefore I decide to contact our supplier directly and invite him to this Wave. | Sue will receive an email with a direct link to the Wave. | Missing Goods Receipt Me: Hey Jeff, can you have a look if you can find this goods receipt? Jeff: Sorry, Chris, can’t find it. Are you sure it has been delivered already? Me: Hey Sue, the delivery for this purchase order is still missing. Did you already ship it? + Purchase Order 811254: Requested Quantity: 500 ea Delivery Date: yesterday
  7. 7. Sue updates the Wave about the delivery status. | And the whole conversation is saved together with the original purchase order. | Missing Goods Receipt Me: Hey Jeff, can you have a look if you can find this goods receipt? Jeff: Sorry, Chris, can’t find it. Are you sure it has been delivered already? Me: Hey Sue, the delivery for this purchase order is still missing. Did you already ship it? Sue: I just called our freight forwarder. The goods will arrive in about an hour. + Purchase Order 811254: Requested Quantity: 500 ea Delivery Date: yesterday

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