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Apple Tree Group's Summer 2013 Newsletter


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Get a snapshot of what our properties are working on and our excellent members of the quarter.

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Apple Tree Group's Summer 2013 Newsletter

  1. 1. April /Press Club May Emeraude / June 2013 Newsletter La Residence Villa MalyKamu Lodge Nava MekongBagan
  2. 2. NewsletterApril / May / June 2013 A Message From The Group General ManagerContributors Dear Apple Tree Team Members & Colleagues, Greetings from Apple Tree Hospitality!Nguyen Hung Son I trust that you have started the Year of the Snake successfully and as we are entering the second quarter of 2013, I wouldSales & Marketing Manager like to give you an update as to what we are currently busy with. The “Bagan Lodge” construction is in full swing andPress Club Hanoi we expect to welcome our first guests to this unique property in two phases, with phase one to open this June and the remainder a few months later. Parallel to “Bagan Lodge”, we are working already on our second Myanmar property, located along the very pristine Inle Lake. For this 5-Star property called “Inle Lake Covent Resort” we have just most recently hired Carmen Marienberg as General Manager, a name that is to some of you likely familiar. Carmen used to run “La Residence Hotel & Spa” in Hue and we are excited to having her on board again for this latest Apple Tree Hospitality project.Tran Thi LanSales & Marketing Manager As for our Laos operation, we have very recently acquired an existing hotel called “Le Parasol Blanc”, which will be convertedEmeraude Classic Cruises, Halong Bay to a 5-Star level boutique hotel, located close to the center of Luang Prabang and expected to open sometime in the second part of 2014. In all of our quarterly Apple Tree Hospitality newsletters you will get a snapshot of what every property is working on at the moment and I would like to take this opportunity to remind you that as Apple Tree team members, you have preferredPhuoc Dang privileges at all of our properties. If you do not have an Apple Tree Corporate Benefits Card yet, please check with yourDirector of Sales respective Human Resources Manager on how to apply for such a card.La Residence Hue We look forward to welcoming you soon at one of our properties and I would like to take this opportunity to wish you a successful second quarter in 2013. Best regards and stay healthy,Axel de BoynesGeneral ManagerKamu Lodge & Villa Maly, Luang PrabangShane McKirdy Kurt WalterGeneral Manager Group General ManagerBagan Lodge, Myanmar 2
  3. 3. www.hanoi-pressclub.comf e at u r e At a G lanc e papa r a z z i Fire Drill Get In Shape with Security! Audi Catering Event The Hanoi Fire Brigade Every quarter our Security The Press Club was recently attended the Team embarks on a fitness delighted to cater for the Celebrities at the Furla Opening Event Press Club to conduct fire program to ensure they opening ceremony of the safety training and rehearse stay in top shape. Anybody new Audi showroom in fire drills. This training is walking around Hoan Kiem Hanoi. It is the Press Club’s essential to ensure our staff early in the morning is sure stellar reputation in the are always prepared to to the see the Security wider community that deal with any emergency Department jogging continues to see high endPress Club Staff Party situation. around the lake. clients utilizing our services.The Annual Press Club staff party was held in January to Sta r Employ e ecelebrate the achievements and hard work of all employeesthroughout 2012. The Group General Manager of Apple Omega Showroom Opening EventTree’s hospitality division - Mr Kurt Walter, attended the partyto thank everybody for their valuable contribution and wish Birthday Partyeverybody a happy and prosperous year ahead. A number Every month, the Press Club organizes a small birthday partyof employees were awarded “Employee of the Month” and to help the staff celebrate their birthdays. February was no Press Club Hanoi“Employee of the Year” awards - recognition from their peers different, with many staff celebrating birthdays. With someand the management for their exceptional work ethic. generous assistance from our Pastry Chef, a special birthday Corner of 59A Ly Thai To St. &Plenty of singing, dancing and laughter ensued and a fun cake and gourmet biscuits were enjoyed by all. After 12 Ly Dao Thanh St., Hanoi - S. R. Vietnamnight was had by all. A special mention must be made to all blowing out the birthday candles, the obligatory “Happy Tel: (84-4) 3934-0888, Fax: (84-4) 3934-0899of our female staff who ‘dressed to impress’ in their elegant, Birthday” song was impressively in tune - a sure sign of too Email: info@hanoi-pressclub.comtraditional Vietnamese Ao Dai’s. many hours spent singing karaoke! 3
  4. 4. www.emeraude - cruises.comf e at u r e At a G lanc e papa r a z z i Safety First Summer Holidays Trip Advisor In an effort to ensure that we With summer fast “Everything about this remain the safest vessel in approaching, why not cool cruise was perfect. The Halong Bay, the Emeraude off in beautiful Halong Bay cabins were spacious and will begin its annual onboard Emeraude Classic clean, the staff were friendly maintenance in June this Cruises? Special discounted and helpful - I will definitely year. rates apply for all Apple Tree recommend this cruise to employees. my family and friends.” Lisa - United Kingdom. Sarah Pak and family enjoying the festive season celebrationsWine & Dine Cruise Classic Sta r Employ e eThe 9th Annual Wine and Dine Cruise Classic is scheduled Emeraude Classic Cruises - Hanoi Sales Officeto set sail in Halong Bay on the 25th - 26th of May onboardthe Emeraude. This black-tie event is at the top of the social Nguyen Khac Dinh 46 Le Thai To Street, Hanoi, Vietnam.calendar for most of Vietnam’s serious wine lovers. This years’ Tel: (84-4) 3935 1888, Fax: (84-4) 3825 5342, This issue, we would like to congratulate Mr. Nguyen Khaccruise celebrates gourmet food prepared by a renowned Hotline: (84) 9 0623 7899 Dinh as our employee of month in February. Born in Ninhinternational chef coupled with a variety of Australian wines E-mail: Binh Province, Dinh knew from a young age that he wasby ‘Jim Barry’. Imagine descending down the Emeraude destined to live a life on the sea. For the past three years DInhgangplank in black ties and gowns, wandering along has worked onboard the Emeraude as a sailor, showcasinga limestone pathway and arriving at a candle-lit grotto Halong Bay to tourists. Hard working and cheerful, Dinhfor a delicious gala dinner . . . an amazing setting for an enjoys eating ice cream and deep fried green bean cake; hisunforgettable experience! dream is to become a Captain in Halong Bay in the future. 4
  5. 5. -hue.comf e at u r e At a G lanc e papa r a z z i Guest Feedback EAM- First Impression Staff Party “Lovely hotel next to the “I wasn’t sure what to expect After another busy festive Perfume River with great when I arrived at the hotel season, the staff party was food in both restaurants. for the first time; the slight a great event to spend Festive Season celebrations at La Residence My favourite was ‘La apprehension I felt quickly some time together disappeared when I entered Parfum’, which also had a relaxing and enjoying the hotel lobby and was met delicious buffet breakfast by so many welcoming, smiling each others company. We and a nice outdoor patio. staff members - I knew then are all looking forward to We wish we had time to that I was in the right place” a successful “Year of the try the swimming pool”. Mr. Sergio Arias - LR EAM Snake”.Redefining Luxury Mr. Nadin - New Zealand Sta r Employ e eLa Residence Hue retained its position as one of the topluxury hotels in Vietnam as nominated by Trip Advisor. The Celebrating “International Women’s Day” on the 8th of March“Trip Advisor Travelers’ Choice Awards 2013” honor the Yearly Staff Awardsworld’s best hotels and resorts, earning their distinctionfrom those who know them best - real travelers. Trip Advisor Ms. Le Xuan was awarded the “Employee of the Year 2012”. It was Le Xuan’s positive attitude, professional service La Résidence Hôtel & SpaTravelers’ Choice winners are based on millions of valuablereviews and opinions from travelers around the world. La and enthusiasm in her work that led to many good guest comments in the restaurant. Mr. Van Lap was awarded the 5 Le Loi Street – Hue City, VietnamResidence’s spa “Le Spa” has also recently been confirmed “Star of the Year 2012”. Mr. Van Lap is a great example of what Tel: (84) 054 3837 475as a finalist in the “World Luxury Spa Awards” for service hard work, dedication and willingness to learn can achieve. Fax: (84) 054 3837 476excellence. It is fantastic to see these prestigious accolades He was recently promoted in the Spa to Spa Captain and in E-mail: resa@la-residence-hue.combestowed upon La Residence and something that the staff,management and owners are all very proud of. enjoying his new-found responsibility. 5
  6. 6. www.villa-maly.comf e at u r e At a G lanc e papa r a z z i Trip Advisor Introducing Fabrice Going Green “Our travel agent booked Mr. Fabrice Lehmann joined The resorts’ electric car this hotel for us - he made Villa Malay two months ago has just refurbished and an excellent choice. Friendly as the Assistant Operations repainted with a new logo. service, very nice rooms, nice Manager. Originally hailing In UNESCO World Heritage architectural organisation, from Switzerland and Luang Prabang, Villa Maly is near the town center but having worked in Peru, UAE, proud to be reducing our still quiet. Our expectations and Monaco, he arrived carbon footprint by using were exceeded”. just in time to assist during an electric car to drive ourFestive Fashion Show Ms. Bermasse - Canada. the busy festive season. guests through the city. Anne & Mike enjoying their honeymoon at Villa Malay Welcome Fabrice!Paris, New York and Milan fashionista’s look out! Villa Maly Sta r Employ e eemployees graced the runway at Villa Maly as part ofour New Years Eve Gala DInner fashion show. Dressed intraditional, colorful ethnic Lao costumes, the Villa Malymodels performed on a bamboo bridge runway over the Creative Cook Villa Malyswimming pool - specially made for the occasion. It was BP 78, Luang Prabang , LAO PDR Congratulations to Ms. Noy, our youngest cook in thewonderful to see how much fun the staff had; the effort Tel : (856) 71 253 902 /903/904 Villa Maly kitchen team. Noy’s versatility was a great assetthey put into choreographing the show themselves was Fax :( 856) 71 254 912 throughout the high season, cooking delicious meals formost appreciated by our guests. Following the fashion Email : breakfast, home-made pastries for lunch as well as eveningparade, our guests enjoyed a special Lao Set Dinner dinners for individual guests or groups. With a natural flairand champagne by the poolside - an entertaining and for Laotian food, Noy also quickly learned how to prepareenjoyable way to welcome the New Year in Laos. Sabaidee some western favorites - her enthusiasm and smile arePi Mai 2013 (Happy New Year)! always a welcome sight in the restaurant! 6
  7. 7. www.k amulodge.comf e at u r e At a G lanc e papa r a z z i Guest Feeback Painting with the children Cooking Classes “More than a hotel, it is a Mrs. Martine Bachelier is Mr. Olivier Trafial (Resort genuine safari; It all starts a French national who Manager) will soon Group MICE when boarding the boat generously supports the provide cooking lessons at Luang Prabang. Cruising local school in Ban Ngoy at Kamu Lodge. Being along the Mekong River, Hay. She recently spent able to learn about visiting secluded caves ten days with the local Laos cuisine and taking and then reaching Kamu children sharing her love home some traditional Lodge - a true wilderness of painting. recipes should prove veryOwners visit sanctuary”. Mr. Licciadello - Italy. popular with our guests.In mid-January, Eric and Jean-Marc Merlin (AT CEO’s), Sta r Employ e eAlain and Duangmala (Villa Malay owners), Kurt Walter (ATHospitality Group General Manger) and Axel de Boynes(AT General Manager Laos) spent two days at Kamu New Assistant Manager Group MICE & Kamu KidsLodge in order to experience the ‘Kamu way of life’. One It is with great pleasure that we announce the promotionof the highlights of their stay was a visit to Ban Ngoy Hay, of Mr. Toy to Assistant Manager of Kamu Lodge. Toy has Kamu Lodgewhere they spent time with the villagers and their children lived in Ban Noy Hay his entire life; he is incredibly proudlearning about Laotian culture. The AT team were treated and happy to be able to showcase his home town with 44/3 Ban Wat Nong, Kham Kong Rd,to refreshing drinks in the middle of the rice paddies, a visiting tourists. Toy has worked in the F&B department Luangprabang Lao P.D.R.tasty Lao dinner and traditional dance performances by the for many years, always striving to do his best and exceed Tel & Fax: ( 856 71 ) 260 319local village children and their teachers. The return cruise to guest expectations. He will assist Olivier managing the E-mail: info@kamulodge.comLuang Prabang left us all amazed by the natural beauty of daily operation of the lodge as well as be the main point ofthe Mekong River landscape. contact between the local village and the lodge. 7
  8. 8. www.bagan-lodge.comf e at u r e At a G lanc e papa r a z z i Construction Photos Bagan Swimming Pool Hot Air Balloons The construction of Bagan A hot air balloon flight Lodge’s swimming pool is would have to be the most well underway. Measuring exhilarating way of seeing 20m x 9m, the lap-pool will Bagan’s pagoda-studded be the centrepiece of our landscape. Sunrise and F&B outlets - sitting directly sunset flights lasting about in between the ‘Tiffin Box’ one hour are the highlight restaurant and the pool bar. of many tourists’ visit toMyanmar Tourism Myanmar. Mock Up Room Bedroom2012 was a record-breaking year for tourism in Myanmar. Sta r Employ e eAccording to the Ministry of Hotels and Tourism, the nationattracted more than one million visitors. Tourist arrival Bagan Lodgenumbers are expected to rise somewhere in the regionof 30 percent in 2013, following a similar increase in 2012. Ma Naw – HR Super Star! 11B Kaba Aye Pagoda Road,The ancient city of Bagan attracted nearly 160,000 foreign Ma Naw is the Human Resources Manager of Bagan Lodge. Bagan, Yangon, Myanmar.visitors last year, compared to about 120,000 the previous Hailing from Yangon, Ma Naw has spent a great deal of time Tel: (+95) 1 545705year, Hotels and Tourism Minister Mr. Htay Aung said. With in the Phillipines and elsewhere in Myanmar - she is verymore than 2,200 temples and pagodas, Bagan is one of the well travelled. Ma Naw has spent the past three monthscountry’s most important tourist magnets. Bagan Lodge placing job advertisements, reviewing CV’s and interviewingwill be a welcome addition for tourists looking for a unique, candidates. Having completed a Masters Degree in Humancomfortable and memorable accommodation experience Resources, she is utilising her skills to ensure our pre-openingin Bagan. team is full of hospitality super stars. 8