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  1. 1. Professional Summary Skills Languages Personal Information Education Work History HANAN SAID 46 Quai Gustave-Ador Eaux-Vives, Genève, GE 1207 | (H) +41 (0) 76 336 71 17 | Highly organized and detail-oriented Organized versed in coordinating management meetings, high-level conference calls, special events and travel arrangements for top executives. Continually maintaining positive attitude while interacting with demanding clients. Serve as the primary point of contact for both in-house and external phone and website queries. Technically-adept with advanced knowledge of MS Office Suite and experience creating Excel databases and PowerPoint presentations for top executives. Highly skilled at managing complex schedules, budgeting and travel arrangements. Quality-focused committed to approaching administrative tasks with tenacity and attention to detail. Professional phone etiquette Excellent communication skills Database management Articulate and well-spoken Customer service-oriented Conference planning Travel administration Flexible Accurate and detailed Excellent planner and coordinator Works well under pressure Team building Appointment setting Microsoft Excel certified English - French - Arabic- Spanish (basic) Date of birth: 24 August 1979 Nationality: Swiss 2002Bachelor of Arts: Business Management & Psychology Regents College/ Webster University - London/ Geneva 2009Certificate: Image Consultant Sterling Academy/ IDRI - New York/ Paris 01/2015 to CurrentSpecial Advisor for the Middle East Art Trading & Finance – Geneva Planning, developing and implementing PR strategies Develop a marketing communications plan including strategy, goals, budget and tactic Coordinate all public relations activities Organising events including exhibitions Organise facilities and manage all event's details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc. Handle my own administrative tasks Evaluate opportunities for partnerships, sponsorships and advertising on an on-going basis. 05/2014 to 10/2014Administrative Assistant Service de la Genève internationale – Geneva Event management- Commémoration du 150eme anniversaire de la signature de la 1ère Convention de Genève (CICR) Website updates and news- Greeting clients Make all necessary travel arrangements & bookings
  2. 2. Manage calendars Support with presentations preparation Archives Office budget. Planned and coordinated logistics and materials for board meetings, committee meetings and staff events. Ordered and distributed office supplies while adhering to a fixed office budget. Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation. Managed office supplies, vendors, organization and upkeep. Directed guests and routed deliveries and courier services. Screened applicant resumes and coordinated both phone and in-person interviews. Answered and managed incoming and outgoing calls while recording accurate messages. Opened and properly distributed incoming mail. Greeted numerous visitors, including VIPs, vendors and interview candidates. Maintained a clean reception area, including lounge and associated areas. Assisted with event planning, including associated travel and logistical arrangements. Completed data entry, tracked resumes and maintained the applicant tracking system. Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO. Obtained signatures for financial documents and internal and external invoices. Coordinated, scheduled and arranged meeting and travel calendars, including business and social events. Coordinated board and committee meetings, including schedules and information preparation and distribution. 03/2011 to 01/2013Social Media Coordinator MSC CRUISES – Geneva, CH Assist in creating a comprehensive social media strategy Define techniques to increase visibility, membership and traffic on corporate Facebook pages across the world (45 countries) Experiment new and alternative ways to leverage social media activities Monitor trends in social media tools Increase awareness and educate Management team on incorporating relevant social media techniques to the corporate culture Measure the impact of social media on the overall marketing efforts Synthesize large amounts of data into actionable information Analyze financial and quantitative data - Budget control. 05/2009 to 02/2011Marketing & Real Estate Consultant CAP ESTATE SA – Geneva, CH Purchase and sell real estate for private investors - Switzerland. Coordinate corporate image with all communication tools (web and print). Establish marketing strategy, commercial action plan and financial objectives. Manage marketing and sales budget. 08/2008 to 04/2009Image Consultant Training – New York Paris Coordinate the individual look with the corporation's image (correlation). Analyze and align appearance, behavior & communication to enhance brand image. 10/2007 to 07/2008Public Relation Manager ISTISHARAT FZC Dubai- UAE – Dubai Public relations Purchase and sale of real estate for investors - Build the bridge between local real estate promoters and foreign clients Public relations, clients and press. Manage budget for sales - marketing material - events. 10/2006 to 09/2007Marketing Officer BEARBULL GESTION INSTITUTIONELLE – Geneva, CH Create Marketing Presentations (brochures and logos)
  3. 3. References Interests Develop Business Strategy Develop Private Banking Strategy Translate of financial documents & press releases New business activities - introduce potential clients in the Middle East 01/2005 to 09/2006Consultant Instituto De Empresa – Madrid Develop best practices guide in Cultural Diversity Manage teams for international corporate fusions Carry out coaching & training programs Develop new business strategy to attract potential clients Ambassador of the University to the Middle East 02/2003 to 11/2004US/Canada Freight Coordinator MEDITERRANEAN SHIPPING COMPANY – Geneva, CH Manage and coordinate all necessary procedures regarding documentation of vessels passing through the US & Canada. SERVICE GENEVE INTERNATIONALE Olivier Coutau Tel: +41 (0) 22 327 90 30 MSC CRUISES SA Patrizia Iantorno Tel: +41 (0) 22 703 88 88 CAP ESTATE SA Raoul Walter Tel: +41 (0) 22 919 99 99 BBGI Alain Freymond Tel: +41 (0) 22 595 96 00 ISTISHARAT FZC Samuel Lohman Tel :+971 (0) 1505063900 INSTITUTO DE EMPRESA Professor William Carney Tel: +34 (0) 91 568 96 00 MEDITERRANEAN SHIPPING COMPANY Diego Aponte Tel: +41 (0) 22 703 88 88 Reading - Art - Theatre - Films - Photography - Sports ( ski, snowboard, yoga, tennis, Thai boxing)