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IATUL2012: Change as a Service

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The infrastructure for supplying information resources to higher education and research has gone through dramatic changes the last 15 years. The amount of electronic resources available and library systems that handle them have multiplied leaving libraries in a challenging situation. We are coping with a changing definition of library collections, changing business models for owning and accessing materials as well as a shift in the architecture of library systems.

The Library at Chalmers University of Technology spent close to 98% of the media budget in 2010 on electronic resources and has been spending more than 50% of the budget on electronic resources for over 10 years. So far the library has not been able to lower total cost of ownership for library systems or information resources since there has been few changes to existing systems or subscriptions. Instead we have been trying to cope with the development by introducing new systems and more electronic resources leaving us with complex workflows and dependencies.

As we look to new unified services for libraries where information resources and systems are merged in a ― as a service environment there is a need for libraries to re-evaluate the current situation and what led up to it.
Chalmers university library has initiated a system survey with the ambition of reviewing current workflows, quantifying and defining the crucial elements of todays systems with the goal of finding what we actually need in the near future. The evaluation is still in progress but this paper summarizes Chalmers evaluation so far, highlighting key findings, trends and possible strategies for the future.

Presentation of a paper submitted to the 33rd IATUL conference in Singapore. Paper is available via Chalmers Publication Library at http://bit.ly/LmnaZl

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IATUL2012: Change as a Service

  1. 1. Change as a ServiceCHALLENGES AND EFFECTS OF A NEW PARADIGM FORLIBRARY SYSTEMS AND CONTENT INFRASTRUCTUREM443, IATUL 33Daniel ForsmanChalmers University of Technology
  2. 2. http://sierra.iii.com/
  3. 3. How do we want the library systems to work in2014 and with who do we partner?
  4. 4. What of the currentfunctionality do weneed and use?What is the currentcenter of our systemsand from whereshould we start?How does focus shiftwhen the resourcesor userdata/behavior is inthe center?
  5. 5. Background: Local trends and usage
  6. 6. 100%90%80%70%60%50%40%30%20%10% 0% 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Print Electronic Expenditure on print and electronic resources at Chalmers Library 1992 - 2011
  7. 7. 30,000,00025,000,00020,000,00015,000,00010,000,000 5,000,000 0 Amount spent on information resources Amount spent on information resources at Chalmers Library 1997 - 2011
  8. 8. Searches in bibliographic databases at Chalmers Library 2008 - 2011
  9. 9. Downloaded full-text files from databases at Chalmers Library 2008 - 2011
  10. 10. Link resolver click through at Chalmers Library 2009 - 2011
  11. 11. 20,000 18,382 18,000 16,000 14,000 12,000 10,000 8,000 6,635 6,000 5,633 4,889 4,275 4,000 2,000 1,644 129 0 SciFinder Google Scholar ProQuest Scopus Summon Web of Knowledge ScienceDirect Clickthroughs 2012Link resolver click through, sample sources at Chalmers Library January – March 2012
  12. 12. 40000350003000025000200001500010000 5000 0 2004 2005 2006 2007 2008 2009 2010 2011 Circulation at Chalmers main Library 2004 - 2011
  13. 13. 700600500400300200100 0 2003 2004 2005 2006 2007 2008 2009 2010 2011 Purchase requests at Chalmers Library 2003 - 2011
  14. 14. 45004000350030002500200015001000 500 0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Books Articles ILL requests for articles and books at Chalmers library 2001 - 2011
  15. 15. 600050004000300020001000 0 2009 2010 2011 ILL requests carried out ILL requests received ILL requests received / carried out at Chalmers Library 2009 - 2011
  16. 16. Library system information silos and latency mapped out
  17. 17. Library services platforms Keep the ILS, unite e+ Lower TCO + Keeps functional+ Free local resources workflows+ Fewer dependencies + Utilize API:s for integration- Vendor lock-in + Merge link resolver,- Early stages ERM and Discovery- Patron and financial data in the cloud - Data flows and latency - Will the current or upgraded ILS have the API:s we need?
  18. 18. Change as a ServiceCHALLENGES AND EFFECTS OF A NEW PARADIGM FORLIBRARY SYSTEMS AND CONTENT INFRASTRUCTUREM443, IATUL 33Daniel Forsmandaniel.forsman@chalmers.seChalmers University of Technology

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