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Setting up a collaborative environment


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Setting up a collaborative environment. Thinking in networks. Designing for network shape, scale, and degree of command vs.consensus. Technological infrastructure. Social infrastructure and community management. (lecture)

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Setting up a collaborative environment

  1. 1. Setting up a collaborative environmentAlberto CotticaD4SB Master CourseFrom opportunity assessment to business planning in social businessLesson 1
  2. 2. Why collaborate?
  3. 3. Katrinalist, 2005: results in days
  4. 4. Grobanites for Charity, 2005: 100% efficiency
  5. 5. Wikipedia, 2007: the largest encyclopedia ever written
  6. 6. There’s a new game in town•hierarchy•market•mass collaboration... a source of competitivenessfor social business!
  7. 7. Tools: Google Apps
  8. 8. Tools: project management 37 Signals Basecamp, and many others groupware-as-service
  9. 9. Tools: Moodle
  10. 10. Tools: full-blown wiki Media Wiki: Wikipedia’s skeleton
  11. 11. Wrong question.
  12. 12. structure scale command vs. consensus Important dimensions of collaboration
  13. 13. What kind of collaboration?
  14. 14. Network of Paul Erdős’s co-What kind of collaboration? authors (reduced)
  15. 15. Network of health care lobbyists by degrees of separation fromWhat kind of collaboration? Obama (bottom left) and Bush (top right), 2009
  16. 16. Optimistic? Pessimistic?Participation pyramids: why scale is important.
  17. 17. Case study: EC research proposal• writing a bid for a European Commission research project• a charismatic, hard working leader with a tendency to micromanagement• initially about 10 collaborators, to scale to about 30• collaborators to revise, comment and edit drafts produced by the leaders• a three-month working period
  18. 18. •the core: Google Doc (wiki functionalities, word processor look- and-feel)Solution: Google Docs + •coordination: Google Groups (mailing list, doubles up as a forum) Google Groups •the social arrangement: the leader writes a draft, then he shares. Others can comment, edit, fill in the blanks.
  19. 19. EC research proposal: the outcome• successful collaboration: recognized value added• team building• the scope for collaboration expanded along the way• more comments than edits, unclear permission structure
  20. 20. Case study: peer-to-peer business plans• getting creatives to help each other in developing business plans• scalable community: starts at 0, up to 1000s of participants• labour of love• trust issues between Govt and creatives
  21. 21. social blog network second physical life meetupsSolution: a multichannel environment
  22. 22. Peer-to-peer business plans: the outcome• many cool projects launched• high user satisfaction• 2/3 of interaction is peer-to-peer• emergent uses, lots of alliances• proprietary, rigid platform starts to feel too narrow• Ministry bureaucracy stifling lightweight hiring
  23. 23. Assignment• design a collaborative system for students and faculty of this course to organize course material and produce a shared knowledge base• interpret network shape, scale and command vs. consent of the intended collaboration• choose a tool based on your interpretation