great planners are schizo

Heidi Hackemer
Heidi HackemerFounder at Wolf & Wilhelmine
GREAT PLANNERS ARE SCHIZO
THE WINGMAN
THE TRUTH SEEKERS
The “conscience”
Open to anything (vs. clients)
Impartial on work (vs. creatives)
Liberated from agendas (vs. account people)
THE LINCHPIN
><
GREAT PLANNERS ARE SCHIZO
great planners are schizo
INSIDEOUTSIDE
INSIDE
our job is to know our clients’
businesses, our teams, the process
& the rules through and through
our job is to bring the oxygen.
divergent thinking. perspective. OUTSIDE
great planners are schizo
CITY COUNTRY
CITY
you’ll probably live in a city. cities
are awesome. soon over 50% of the
world’s population will live in them.
cities have cultures and norms and
rituals that are awesome. go cities.
a lot of people don’t live in cities.
yet, they have valid cultures, rituals,
perspectives and norms (protip: it’s
really hard to find those in one-way-
glass focus groups). being smug
about “flyover states” is a stupid
thing for a planner to do.
COUNTRY
great planners are schizo
BEING
SOMEONE’S
BITCH
BEING
A
BITCH
BEING
SOMEONE’S
BITCH
you are in a service industry.
client says jump, you say “how
high?”
you are on a team.
if the creatives are in a crisis, you
buy them cake and work with them
until they have it worked out (even if
you explained it to them ten times
already).
your account person needs unusual
help with a meeting (ie making you
read a script about cleaning
testicles)? you do it.
the client isn’t being objective
about their brand? you need to try
to fix that.
the creative is off-brief? you need
to speak up.
your account man isn’t giving you
enough time to write a brief? raise
the flag.
BEING
A
BITCH
great planners are schizo
COLLABORATORLONE WOLF
COLLABORATOR
you are a creator. planning requires
a creative process. but to get to a
smart solution, you’ll need
perspectives, opinions and
pressure tests against other
thinkers. drop the ego and let that
happen.
you are a creator. planning requires
a creative process. a creative
process requires alone time,
mulling, sitting with a blank page in
front of you and ultimately taking on
the responsibility the brief. don’t be
afraid of that.
LONE WOLF
great planners are schizo
NERDPOET
NERD
ahhh data. it’s everywhere and no
modern planning process is
complete without diving into the
spreadsheets and studies and
databases and nerding out.
ahhh stories. the stuff of magic, the
pathway to connecting with people.
no modern planning process is
complete without a bit of dreaming
and what if’ing.
POET
great planners are schizo
KNOW
EVERYTHING
KNOW
ONE THING
KNOW
EVERYTHING
planning requires thoroughness.
you have to bring it all in - the
books, the studies, the
conversations, the visits into other
worlds, the reports, the data.
you must, must, must be able to
crystallize your thinking into simple,
clear, logical flows and statements.
a great planning deliverable doesn’t
lay out everything you know; it only
reveals the things that everyone
else must know.
KNOW
ONE THING
great planners are schizo
LOVE
BIG STORIES
LOVE
THE DETAILS
LOVE
BIG STORIES
find the big story of the brand. know
it through and through. be
audacious with it.
pull that story all the way through to
the tweets and the words on the
back of the package.
LOVE
THE DETAILS
a few things no matter what...
BE BRAVE
BE POSITIVE
thank you
1 of 37

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great planners are schizo

  • 3. THE TRUTH SEEKERS The “conscience” Open to anything (vs. clients) Impartial on work (vs. creatives) Liberated from agendas (vs. account people)
  • 8. INSIDE our job is to know our clients’ businesses, our teams, the process & the rules through and through
  • 9. our job is to bring the oxygen. divergent thinking. perspective. OUTSIDE
  • 12. CITY you’ll probably live in a city. cities are awesome. soon over 50% of the world’s population will live in them. cities have cultures and norms and rituals that are awesome. go cities.
  • 13. a lot of people don’t live in cities. yet, they have valid cultures, rituals, perspectives and norms (protip: it’s really hard to find those in one-way- glass focus groups). being smug about “flyover states” is a stupid thing for a planner to do. COUNTRY
  • 16. BEING SOMEONE’S BITCH you are in a service industry. client says jump, you say “how high?” you are on a team. if the creatives are in a crisis, you buy them cake and work with them until they have it worked out (even if you explained it to them ten times already). your account person needs unusual help with a meeting (ie making you read a script about cleaning testicles)? you do it.
  • 17. the client isn’t being objective about their brand? you need to try to fix that. the creative is off-brief? you need to speak up. your account man isn’t giving you enough time to write a brief? raise the flag. BEING A BITCH
  • 20. COLLABORATOR you are a creator. planning requires a creative process. but to get to a smart solution, you’ll need perspectives, opinions and pressure tests against other thinkers. drop the ego and let that happen.
  • 21. you are a creator. planning requires a creative process. a creative process requires alone time, mulling, sitting with a blank page in front of you and ultimately taking on the responsibility the brief. don’t be afraid of that. LONE WOLF
  • 24. NERD ahhh data. it’s everywhere and no modern planning process is complete without diving into the spreadsheets and studies and databases and nerding out.
  • 25. ahhh stories. the stuff of magic, the pathway to connecting with people. no modern planning process is complete without a bit of dreaming and what if’ing. POET
  • 28. KNOW EVERYTHING planning requires thoroughness. you have to bring it all in - the books, the studies, the conversations, the visits into other worlds, the reports, the data.
  • 29. you must, must, must be able to crystallize your thinking into simple, clear, logical flows and statements. a great planning deliverable doesn’t lay out everything you know; it only reveals the things that everyone else must know. KNOW ONE THING
  • 32. LOVE BIG STORIES find the big story of the brand. know it through and through. be audacious with it.
  • 33. pull that story all the way through to the tweets and the words on the back of the package. LOVE THE DETAILS
  • 34. a few things no matter what...