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A Survey of Data Growth &  Protection Trends  Primary Market Research Sponsored by:  Symform & StorageCraft  March 2012The...
About the Survey                                          www.symform.comThe Revolutionary Cloud Storage Network          ...
Overview    ➡ Nearly 600 valid survey responses covering Small, Medium and      Enterprise segments:       • 485 SMB’s – n...
Topline Findings    ➡ Cloud Utilization Up: Nearly 40% are using the cloud as either      primary or secondary backup.    ...
Our Biggest Surprises    ➡ 20% of IT service providers don’t engage in secondary backup    ➡ Only 2% of companies say they...
About the Participants                                          www.symform.comThe Revolutionary Cloud Storage Network    ...
How many employees are in your company?    Largest percentage (nearly 50%) of respondents were companies    with fewer tha...
What Industry are you in?    Largest industries represented:                                                          IT S...
Overall Results                                          www.symform.comThe Revolutionary Cloud Storage Network           ...
What are your greatest data protection challenges?       (rank all items from 1 to 5, with 5 being huge problem)      Resp...
Greatest pain does vary slightly by industry,     company size and budget     Restore failures rank highest for Business C...
How do you currently handle primary backup?       (Check all that apply)      NAS devices rank highest by far, followed by...
What is your current secondary or offsite backup or     backup disaster recovery solution (Check all that apply           ...
How much are you paying currently for your     offsite backup?     Due to high number of SMBs responding, cost of offsite ...
How satisfied are you with your current     backup system and procedures?     Half of respondents are somewhat satisfied c...
Satisfaction with Backup Solution Varies by Industry     IT Services (typically partners with vendors or designing their o...
Mid-range Data Volume has the Lowest Satisfaction     More than 100 TB     2%         25%                               58...
How Much Data Does Your Company Have?     Most companies reported data volumes of 20TB or less,     but 15% were in the Bi...
What Data is Deemed Mission or Business Critical?     (Check all that apply)      Not surprisingly, financial data comes i...
How Much Do You Expect Your Data to     Grow in the Coming 12 Months?     Most companies are expecting 10 to 40% data grow...
How many servers in your infrastructure     need protecting / backing up?     Most companies reported 10 or fewer servers,...
What percentage of your servers do you backup       at least weekly?     Most companies are backing up all servers at leas...
Thank You                                          www.symform.comThe Revolutionary Cloud Storage Network           www.sy...
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Data growth-protection-trends-research-results

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Data growth-protection-trends-research-results

  1. 1. A Survey of Data Growth & Protection Trends Primary Market Research Sponsored by: Symform & StorageCraft March 2012The Revolutionary Cloud Storage Network The Revolutionary Cloud Storage Network www.symform.com
  2. 2. About the Survey www.symform.comThe Revolutionary Cloud Storage Network www.symform.com
  3. 3. Overview ➡ Nearly 600 valid survey responses covering Small, Medium and Enterprise segments: • 485 SMB’s – nearly 85% of respondents  Nearly 200 IT Service Providers  Over 250 End-user companies • Remaining were companies over 1,000 employees ➡ Industries strongly represented include: IT Service/Solution Providers, Advertising, Business Consulting, Financial Services, Healthcare, and IT Hardware & Software Manufacturers. ➡ Designed to uncover current data protection and backup practices, including costs, growth trends, perceived problems and opinions. ➡ Beyond overall results, survey supports meaningful conclusions and significant differences across industries, company size, data volumes and predicted growth rates. ➡ Sponsored by Symform and StorageCraft.3 The Revolutionary Cloud Storage Network www.symform.com
  4. 4. Topline Findings ➡ Cloud Utilization Up: Nearly 40% are using the cloud as either primary or secondary backup. ➡ Cost and Restore Greatest Pain: Cost, resources and data restore failures are greatest challenges around data backup for everyone. ➡ High Percentage Unsatisfied: Satisfaction with current backup solution varies by industry and company size with IT Service/Solution Providers most satisfied and Healthcare most unsatisfied. ➡ Data Backup Critical Process but Mostly Primary Only: Most are backing up all of their data at least once a week. Nearly 20% still have no secondary back up. ➡ Big Data Growth Expected: Most companies are predicting data growth of 10 to 40% in the next year, with some forecasting growth of more than 100% year-over-year.4 The Revolutionary Cloud Storage Network www.symform.com
  5. 5. Our Biggest Surprises ➡ 20% of IT service providers don’t engage in secondary backup ➡ Only 2% of companies say they don’t do any backup at all ➡ Nearly 40% of respondents say they are using the cloud for either primary or secondary (offsite) backup. ➡ Mid-sized companies are in the greatest pain due to budget constraints and larger data volumes • Mid-sized employers (25 to 1,000 employees) • Mid-range Data Volume (20TB to 100TB) ➡ IT Service/Solution Providers have the highest satisfaction level with their back up solution. • Assuming this is because they “invest” in vendor relationship and often augment solutions with own services and broader solutions5 The Revolutionary Cloud Storage Network www.symform.com
  6. 6. About the Participants www.symform.comThe Revolutionary Cloud Storage Network www.symform.com
  7. 7. How many employees are in your company? Largest percentage (nearly 50%) of respondents were companies with fewer than 25 employees Over 10,000 6% Large Enterprise 5,001 to 10,000 4% 11% Enterprise 1,000 to 5,000 7% 501 to 999 5% 101 to 500 11% 35% Small to Medium-sized Business (SMB) 51 to 100 10% 26 to 50 9% Under 25 48% SOHO to Small Biz7 The Revolutionary Cloud Storage Network www.symform.com
  8. 8. What Industry are you in? Largest industries represented: IT Service/Solution Provider 2% Business Services / Consulting 3% 3% 2% Computer or other IT Hardware Manuf 3% IT Software 4% 29% Financial Services Advertising/Marketing, Photography, Graphic Design 5% Healthcare Non-Profit / Education 6% Non-IT Manufacturing Retail 6% 8% Telecommunications 7% Government 8% Transporation & logistics8 The Revolutionary Cloud Storage Network www.symform.com
  9. 9. Overall Results www.symform.comThe Revolutionary Cloud Storage Network www.symform.com
  10. 10. What are your greatest data protection challenges? (rank all items from 1 to 5, with 5 being huge problem) Respondents rated these challenges as a “problem” to a “huge problem”. Cost and Data Restore are greatest problems. % with Problem Restore Failures 25% 14% 14% 53% Somewhat of a Completing Backups within Allotted 55% Window 26% 18% 11% Problem Providing Granular Restore Points 31% 19% 6% 56% Problem Backing up End-user Systems (laptops, PCs, etc.) 24% 20% 12% 56% Backup Failures 25% 17% 14% 56% Huge Problem Reducing Restore Times 31% 19% 9% 59% Source: Symform and Cost of Cloud Storage or Backup 26% 22% 17% 65% StorageCraft Data Growth & Protection Research March 2012 Cost of Backup Systems and Procedures 29% 26% 14% 69%10 The Revolutionary Cloud Storage Network www.symform.com
  11. 11. Greatest pain does vary slightly by industry, company size and budget Restore failures rank highest for Business Consulting and IT Hardware Manufacturers, with cost and resources topping the list for Healthcare and Software Manufacturers. % Indicating Industry Backup Pain Huge Problem Business Consulting Restore Failures 55% Software Finding resources to 50% backup Hardware Restore Failures 49% Healthcare Cost of Cloud Backup 48% Source: Symform and StorageCraft Data Growth & Protection Research March 201211 The Revolutionary Cloud Storage Network www.symform.com
  12. 12. How do you currently handle primary backup? (Check all that apply) NAS devices rank highest by far, followed by external hard drives and cloud backup. Network Attach Storage (NAS) 47% External Hard Drives 42% Cloud Backup Solution 35% Data Replication to Physical Hardware 28% Image-based Backup Software 26% Two results that indicate this group of respondents is Storage Area Network (SAN) 26% ahead of market on average: Backup Appliance 24% • Only 2% reported doing nothing for primary. Recent Windows or Mac OS-based Backup 23% IDC study found 15%. Other 5% • 35% use cloud for primary. This tends to run around None at this time 2% 10% in other surveys.Source: Symform and StorageCraft Data Growth & Protection ResearchMarch 2012 12 The Revolutionary Cloud Storage Network www.symform.com
  13. 13. What is your current secondary or offsite backup or backup disaster recovery solution (Check all that apply ) 18% of respondents do nothing for secondary backup, and those that do prefer physical hardware rotation and cloud Physical Hardware Rotation (tape, USB, DVDs, etc.) 42% Cloud (online) Backup Service 39% Replication to Secondary Location over Company Network 28% None (local or primary backup only) 18% Leverage Managed Service Provider 12% Source: Symform and StorageCraft Data Growth & Protection Research Other 3% March 201213 The Revolutionary Cloud Storage Network www.symform.com
  14. 14. How much are you paying currently for your offsite backup? Due to high number of SMBs responding, cost of offsite or cloud backup is quite low, but not surprisingly, as data grows so do the costs Looking inside the pie: 12% Less than $1k  45% of those with more 7% than 100TB of data are spending more than $10k $1k to $5k on backup each year.  Only 14% of those with $5k to $10k 20% 61% 20TB to 100TB are spending more that $10k More than $10k per year on backup. 42% are spending between $5k and $10k per year Source: Symform and StorageCraft Data Growth & Protection Research March 201214 The Revolutionary Cloud Storage Network www.symform.com
  15. 15. How satisfied are you with your current backup system and procedures? Half of respondents are somewhat satisfied currently but more than 30% have room for improvement Very Satisfied 15% Somewhat Satisfied 50% Somewhat Unsatisfied 22% Unsatisfied 10% Source: Symform and StorageCraft Data Growth Not sure 3% & Protection Research March 201215 The Revolutionary Cloud Storage Network www.symform.com
  16. 16. Satisfaction with Backup Solution Varies by Industry IT Services (typically partners with vendors or designing their own) have highest satisfaction while Healthcare has the lowest satisfaction IT Services 8% 19% 56% 17% Business Unsatisfied 7% 21% 52% 19% Services/Consulting Financial Services 30% 50% 20% Somewhat Unsatisfied Computer Hardware 10% 25% 45% 20% Somewhat Computer Software 8% 29% 42% 21% Satisfied Advertising/Marketing 5% 35% 30% 30% Very Satisfied Healthcare 15% 31% 42% 12% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%Source: Symform and StorageCraft Data Growth & Protection ResearchMarch 201216 The Revolutionary Cloud Storage Network www.symform.com
  17. 17. Mid-range Data Volume has the Lowest Satisfaction More than 100 TB 2% 25% 58% 15% 20TB to 100 TB 10% 23% 54% 13% Less than 20 TB 11% 21% 49% 19% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Unsatisfied Somewhat Unsatisfied Somewhat Satisfied Very Satisfied Source: Symform and StorageCraft Data Growth & Protection Research March 201217 The Revolutionary Cloud Storage Network www.symform.com
  18. 18. How Much Data Does Your Company Have? Most companies reported data volumes of 20TB or less, but 15% were in the Big Data realm of 100 TB or more. Less Than 5 Terabytes 44% 5 - 20 Terabytes 24% 20 - 50 Terabytes 10% 50 - 100 Terabytes 7% 100 - 300 Terabytes 5% 300 - 500 Terabytes 1% Source: Symform and StorageCraft Data Growth & Protection Research March 2012 Over 500 Terabytes 9%18 The Revolutionary Cloud Storage Network www.symform.com
  19. 19. What Data is Deemed Mission or Business Critical? (Check all that apply) Not surprisingly, financial data comes in first, but nearly all data used by businesses is deemed critical Financial Data 70% Customer Records 65% Email, IM & other Communication 65% Productivity Files: Excel, PPT, Word, etc 57% Anything in our Database 56% Employee Personnel Information 48% Product Code or Other IP 27% Anything on Employee Laptops 24% CAD/CAM Designs or other Schematics 24% Patient Data or Medical Records 17% Source: Symform and StorageCraft Photos, Images Video or Graphics 10% Data Growth & Protection Research Other 5% March 201219 The Revolutionary Cloud Storage Network www.symform.com
  20. 20. How Much Do You Expect Your Data to Grow in the Coming 12 Months? Most companies are expecting 10 to 40% data growth in the next year, but 7% expect growth of over 100% year-over-year. The more data they have, the greater growth they expect. 35% 31% Source: Symform and StorageCraft Data Growth & Protection Research 30% March 2012 25% 24% 20% 18% 15% 12% 10% 7% 5% 4% 4% 0% Less than 10 - 20% 20 - 40% 40 - 60% 60 - 80% 80 - 100% Over 100% 10% Expected % Data Growth20 The Revolutionary Cloud Storage Network www.symform.com
  21. 21. How many servers in your infrastructure need protecting / backing up? Most companies reported 10 or fewer servers, but 11% have more than 100 servers across physical and virtual. 45% 41% Source: Symform and StorageCraft 40% Data Growth & Protection Research March 2012 35% 30% 25% 20% 17% 15% 12% 11% 10% 7% 8% 5% 4% 0% None 1 to 5 6 to 10 11 to 25 26 to 50 51 to 100 Over 100 # of Servers21 The Revolutionary Cloud Storage Network www.symform.com
  22. 22. What percentage of your servers do you backup at least weekly? Most companies are backing up all servers at least weekly, but 10% are not. Time & resource constraints are the main reasons. Of those servers not backed up at least None of them 10% once a week, the reasons are: Dont contain mission/business critical data 7% About 25% 13% Not enough time or resources 12% 29% They are used for backup 10% About 50% 12% No backup solution for these servers Dont know 18% 26% About 75% 11% Other Source: Symform and All of them 54% StorageCraft Data Growth & Protection Research March 2012 0% 10% 20% 30% 40% 50% 60%22 The Revolutionary Cloud Storage Network www.symform.com
  23. 23. Thank You www.symform.comThe Revolutionary Cloud Storage Network www.symform.com

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