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Mario Herger - Going Global with the Gamified Enterprise

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The rise of the gamified enterprise presents unique challenges globally. Join Gamification Guru and SAP gamification leader Mario Herger as he charts the course of the globally gamified enterprise, and how organizations can take advantage of these powerful tools while avoiding common traps, including cultural differences.

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Mario Herger - Going Global with the Gamified Enterprise

  1. 1. Enterprise GamificationGoing Global With The Gamified EnterpriseMario Herger – 2013www.enterprise-gamification.com | www.gamificationcommunity.com | @mherger
  2. 2. © 2013 Mario Herger. All rights reserved. 2www.enterprise-gamification.com | www.gamificationcommunity.com
  3. 3. © 2013 Mario Herger. All rights reserved. 3www.enterprise-gamification.com | www.gamificationcommunity.com
  4. 4. © 2013 Mario Herger. All rights reserved. 4www.enterprise-gamification.com | www.gamificationcommunity.com
  5. 5. © 2013 Mario Herger. All rights reserved. 5www.enterprise-gamification.com | www.gamificationcommunity.comGlobal Gamification
  6. 6. © 2013 Mario Herger. All rights reserved. 6www.enterprise-gamification.com | www.gamificationcommunity.comGlobal Gamification
  7. 7. © 2013 Mario Herger. All rights reserved. 7www.enterprise-gamification.com | www.gamificationcommunity.comHarmony vs. CompetitionHarmonyvs.CompetitionIndividualvs.GroupGiftingReciprocity(ren pin,karma,weibi,baozi)AlternativeIDs(majia)
  8. 8. © 2013 Mario Herger. All rights reserved. 8www.enterprise-gamification.com | www.gamificationcommunity.com
  9. 9. © 2013 Mario Herger. All rights reserved. 9www.enterprise-gamification.com | www.gamificationcommunity.com
  10. 10. © 2013 Mario Herger. All rights reserved. 10www.enterprise-gamification.com | www.gamificationcommunity.comFairness
  11. 11. © 2013 Mario Herger. All rights reserved. 11www.enterprise-gamification.com | www.gamificationcommunity.comGlobal Gamification
  12. 12. © 2013 Mario Herger. All rights reserved. 12www.enterprise-gamification.com | www.gamificationcommunity.com
  13. 13. © 2013 Mario Herger. All rights reserved. 13www.enterprise-gamification.com | www.gamificationcommunity.comSAP Community Network & T-Shirts
  14. 14. © 2013 Mario Herger. All rights reserved. 14www.enterprise-gamification.com | www.gamificationcommunity.comGlobal Gamification
  15. 15. © 2013 Mario Herger. All rights reserved. 15www.enterprise-gamification.com | www.gamificationcommunity.comData Privacy LawsData privacy laws differ in Europe and US1. Europe: what is not explicitly allowed is forbidden2. Co-determination of employees3. Laws put control over data into the hands of users; companies mustcomply Control (tools, deletion…) Transparency (what is collected,…) Data download for users (must be available)4. EU guidelines require Saas-based systems to host data in the EUMany lessons learned from Social Media experiences like Facebook - http://www.pcworld.com/article/255803/facebook_hit_with_lawsuit_alleging_privacy_wrongs.html Google - http://www.pcworld.com/article/250272/google_unlikely_to_back_down_at_privacy_lawsuits.htmlSource: http://enterprise-gamification.com/index.php/en/blog/4-blog/65-gamification-and-law-or-how-to-stay-out-of-prison-despite-gamification
  16. 16. © 2013 Mario Herger. All rights reserved. 16www.enterprise-gamification.com | www.gamificationcommunity.comLabor LawsLabor laws indirectly may put limits on Gamification1. Workers’ councils regard data collection as following (Europe): What is the purpose of data collection and is the amount of collected data justified? Can the same purpose be reached with less data as well? Is the data anonymous or can it be assigned to individual employees? Does the data serve as basis for performance review decisions - and therefore influencedecisions on salary increase, bonus calculations, promotions or layoffs?2. Behavior and performance control Need approval from workers’ council3. Discrimination Part-time workers Gender4. Safety & health laws/regulations Safety and Health Protection at Work in front of a Monitor (Germany)Source: Enterprise-Gamification.com
  17. 17. © 2013 Mario Herger. All rights reserved. 17www.enterprise-gamification.com | www.gamificationcommunity.com
  18. 18. © 2013 Mario Herger. All rights reserved. 18www.enterprise-gamification.com | www.gamificationcommunity.com
  19. 19. © 2013 Mario Herger. All rights reserved. 19www.enterprise-gamification.com | www.gamificationcommunity.comGlobal Gamification
  20. 20. © 2013 Mario Herger. All rights reserved. 20www.enterprise-gamification.com | www.gamificationcommunity.com
  21. 21. © 2013 Mario Herger. All rights reserved. 21www.enterprise-gamification.com | www.gamificationcommunity.com
  22. 22. © 2013 Mario Herger. All rights reserved. 22www.enterprise-gamification.com | www.gamificationcommunity.comLeveling up – THE BookEnterprise GamificationExploiting people by letting them have fun.The Guide to Happy Birds withGamification.By Mario HergerAvailable June 2013 on Amazon.com 550 pages >200 gamification examples across allindustries and functional areas 60+ gamification platforms and technologiespresented 200 pages how to gamify Everything you need to know to applygamification in the enterprise
  23. 23. © 2013 Mario Herger. All rights reserved. 23www.enterprise-gamification.com | www.gamificationcommunity.comEnterprise Gamification Consulting – THE Global TeamMarioHergerYu-kai ChouRomanRackwitzMarigoRaftopoulos
  24. 24. Mario HergerEmail: mario.herger@gmail.comTwitter: @mhergerWeb: www.enterprise-gamification.comCommunity: www.gamificationcommunity.comWorkshops: http://enterprise-gamification.com/index.php/en/workshopsGame On!

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